AAMI Roadside Assistance review

An affordable add-on policy, AAMI’s roadside assistance has decent perks but is only available to AAMI customers.

Our verdict

Pros

  • We compared the price of eight add-on roadside assistance policies. At $82.25 a year, AAMI was cheaper than five other brands.
  • AAMI offers an SMS tracker, so you can see your mechanic live location as they're on their way. (Geographical limitations do apply though).
  • AAMI offers unlimited call-outs, 24/7, 365 days a year.

Cons

  • AAMI's roadside assistance is only available to people who have comprehensive car insurance with AAMI.
  • If AAMI doesn't have any service providers within 100km of your car, you won't be able to use roadside assistance.
  • There's no cover if you've accidentally filled up with incorrect or contaminated fuel.

What does AAMI roadside assistance cover?

AAMI Roadside Assist is available as an optional cover with AAMI Comprehensive Car Insurance. It provides 24/7 assistance across Australia.

Key features include:

  • Flat battery assistance: Jump-starting your vehicle or arranging a replacement battery (cost of the battery not covered).
  • Flat tyre assistance: Replacing a flat tyre with your car's spare or towing your vehicle to the nearest approved tyre outlet.
  • Lost or locked-in keys: You'll be covered for up to $250 worth of services to deliver your spare key or arrange access to your vehicle.
  • Emergency towing: Towing your car to an accredited repairer, up to 100 km from the breakdown location.
  • Emergency fuel delivery: Providing up to $10 worth of fuel to reach the nearest petrol station.
  • Unlimited callouts: You can call for roadside assistance as many times as you need.

For new customers, it's worth noting that AAMI Roadside Assist becomes available 24 hours after adding it to your policy.

AAMI offers roadside assistance which can easily compete with other options in the market, across both price and features.

NRMA has 3 different roadside assistance options. To help you understand how it compares to other popular roadside assistance providers, we've compared the base level policy below.

CompanyCost per yearJoining feeCallout limitsNeed to hold a policy with them?Lockout / Lost keyBreakdown towing
AAMI logo
$82.25
$0
Unlimited
Yes
$250
Up to 100km to the nearest accredited repairer
$76.45
$0
Unlimited
No
$125
Up to 20km in metro areas or up to 50km round trip from the contractor's depot
NRMA logo
$109
$0
Unlimited
No
No
25km metro, or to a NRMA Service Centre*
GIO logo
$89
$0
Unlimited
Yes
$250
Up to 100km to the nearest accredited repairer
APIA logo
$80.49
$0
Unlimited
Yes
$250
Up to 100km to the nearest accredited repairer

Note: AAMI is an add-on policy. Some other policies are included as part of comprehensive insurance, and some are fully independent from car insurance. Quotes are accurate as of February 2025 but yours will differ based on your driver profile.

FAQs

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Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio

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