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There are 2 main things to consider when comparing NBN business plans:
When deciding which NBN speed to sign up to, consider the size of your company and how intensive the work you'll be doing online is. The more you need the internet for conducting video calls or downloading and uploading large files, the faster the speed you'll need.
The main difference between a business and residential NBN plan is the amount of extra support you have access to. There are other features like 4G back-up modems and static IPs as well, so consider what plan features you're after that will be beneficial for your company.
Business internet plan features vary by provider, but in general, you can find the following features:
Normally, you get a new IP address every time you connect to the network, but a static IP stays the same. Most providers include it for free on business internet plans.
Business plans usually include extra support in the form of a 24/7 call line or dedicated account manager.
Providers with eSLAs purchase extra support from NBN Co itself and pass that extra service on to you.
eSLAs specify a time frame and method for problems to be resolved as well as what happens if your service falls short. Residential plans don't have these.
"I was comparing business broadband against retail plans recently. The main thing I liked was access to a higher upload speed. You can also get better Service Level Agreements that give you access to better support. It's a nice option to have."
You'll have different speed requirements depending on the size of your company and how much you'll be using the internet.
Where a regular Australian can get away with using NBN 50 for personal use, small businesses may prefer to use NBN 100 to ensure they're getting fast enough speeds.
According to the ACCC, the NBN 50 speed tier is the most popular in Australia for personal use. Its download speeds are fast enough to handle video conferencing and with enough upload speed to use cloud storage like Google Drive or Dropbox without too much hassle.
The NBN 100 speed tier is typically a great fit for families of 4+ people and that extends to small business users.
However, if your business requires regular video conferencing or uploads a lot of data, pay attention to upload speeds when comparing plans. NBN 100 plans can come with either 20Mbps or 40Mbps upload speeds.
A NBN 100/40 plan may cost you a bit more, but can come in very handy if multiple people are in Zoom meetings at the same time.
More people means less bandwidth to share. On a 250Mbps plan, you should be able to download large files simultaneously and have no issues with video conferencing.
The only limiting factor is your connection type. Your business will need to be connected to the NBN via FTTP or HFC, which is not the case in all parts of Australia.
NBN 1000 is the fastest NBN speed you can get in Australia, but it is also limited to businesses with either an FTTP or some HFC connections.
On an NBN 1000 plan, large teams of up to 30 people should be able to collaborate, download and upload files without any problems.
Keep in mind:
A business mobile broadband plan could be the right fit for sole traders, remote workers or anyone who needs to be able to access the internet on the go in different settings.
The following are some of the benefits of a business mobile broadband plan compared to an NBN plan:
But there are also a few cons:
We compare business internet plans from 17 providers. Here's what's on offer from some of the best-known providers.
Like its residential plans, Telstra's business NBN plans come at a premium. It offers NBN 50 and NBN 100 plans. You get the following:
Without any promotional discounts, Telstra business NBN plans come out to be about $25-$30 more expensive than the average business plan on Finder.
TPG sells business NBN bundles to small companies. It offers speeds of NBN 50, 100, 250 and 1000Mbps, all of which come with a static IP. You also get the following:
In terms of price, TPG's unlimited data business NBN plans are slightly above the average, being around $3-$5 a month more expensive.
Keep in mind, you will need to call TPG's customer support team to sign up to these plans.
Optus NBN plans for business are in line with the average cost of business NBN plans on Finder.
You won't get a static IP by default, but you may be able to add one for $10 a month. Static IPs are not available to customers who use the Optus Cable Broadband network.
Its other business-focused features include the following:
iiNet has 2 options for business internet plans: NBN 50 and NBN 100. Depending on whether you want unlimited data or not, its plans could be considered affordable. Its NBN 50 unlimited data plan is around $6 cheaper than the average business plan on Finder, while the NBN 100 plan is in line with the average.
Aussie Broadband's award-winning customer support team could be just who you want to manage your business's internet affairs.
In terms of the base plan prices, its NBN 25 and 50 plans are cheaper than the average on Finder, while its NBN 100 plan is in line with the average. Its NBN 250 plan is $50 more expensive than the average business plan on Finder, but you do get a higher upload speed than most NBN 250 plans. It is one of only 2 providers to offer a 500Mbps typical business hours speed, which might help if you require more speed than NBN 250, but don't need NBN 1000, especially as that latter plan is just over $200 a month more expensive than the average. Keep in mind though Aussie Broadband's NBN 1000 business plan offers the highest average upload speed of all providers (around 8 times faster), so this is something to consider if very fast upload speeds are required for your business.
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iiNet is a household Internet name, offering decent speeds with the option of adding Fetch entertainment on your plan.
we run a small business from home, we already have the NBN box & everything but I want to know who is the best for Value & we want to keep our home number & fax number (for the business) but we also want our mobiles & Ipad & my kids phones (limited for the kids) all on the same plan. does anyone do that?
Hi Amy,
Thanks for leaving a question on finder.
While we cannot recommend a single provider, you may compare different broadband bundle plans on this page and see which one meets your needs. Simply enter your address and set the filters to your desired data, speed, provider, etc.
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Cheers,
Joel