Swoop review

Our verdict: Swoop offers fast NBN speeds at reasonable prices alongside refer-a-friend perks.

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Pros

  • Australia-based customer support
  • Refer a friend to get $15 off your monthly bill for the first 6 months

Cons

  • Limited bonus features

Compare Swoop plans

Name Product AUFBB-INT Data allowance Typical download speed Price Hid Compare Box!
Swoop NBN Home Fast Finder Exclusive
NBN
Month-to-month
EXCLUSIVE OFFER: $69/mth for the first 6 months, then $94/mth. Use promo code FINDER25. Eligibility criteria, T&Cs apply. Ends 1.1.25
Exclusive
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
100Mbps
nbnâ„¢100
Speed
100Mbps
nbnâ„¢100
$69
per month
$0 setup fees, $69 min. total cost
Price
$69 per month
$0 setup fees, $69 min. total cost
Swoop NBN Home Fast Plus Finder Exclusive
NBN
Month-to-month
EXCLUSIVE OFFER: $79/mth for the first 6 months, then $104/mth. Use promo code FINDER25. Eligibility criteria, T&Cs apply. Ends 1.1.25
Exclusive
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
100Mbps
nbnâ„¢100
Speed
100Mbps
nbnâ„¢100
$79
per month
$0 setup fees, $79 min. total cost
Price
$79 per month
$0 setup fees, $79 min. total cost
Swoop NBN Home Superfast Finder Exclusive
NBN
Month-to-month
EXCLUSIVE OFFER: $79/mth for the first 6 months, then $119/mth. Use promo code FINDER40. Eligibility criteria, T&Cs apply. Ends 1.1.25
Exclusive
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
246Mbps
nbnâ„¢250
Speed
246Mbps
nbnâ„¢250
$79
per month
$0 setup fees, $79 min. total cost
Price
$79 per month
$0 setup fees, $79 min. total cost
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Name Product AUFBB-INT Data allowance Typical download speed Price Hid Compare Box!
Swoop Fixed Wireless
NBN
Month-to-month
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
25Mbps
nbnâ„¢25
Speed
25Mbps
nbnâ„¢25
$69
per month
$0 setup fees, $69 min. total cost
Price
$69 per month
$0 setup fees, $69 min. total cost
Swoop Fixed Wireless Plus
NBN
Month-to-month
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
75Mbps
nbnâ„¢75
Speed
75Mbps
nbnâ„¢75
$84
per month
$0 setup fees, $84 min. total cost
Price
$84 per month
$0 setup fees, $84 min. total cost
Swoop Fixed Wireless 250
NBN
Month-to-month
$104/mth for the first 6 months, then $129/mth. Use promo code LESS25. Eligibility criteria, T&Cs apply. Ends 31.12.24
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
237Mbps
nbnâ„¢250
Speed
237Mbps
nbnâ„¢250
$104
per month
$0 setup fees, $104 min. total cost
Price
$104 per month
$0 setup fees, $104 min. total cost
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Swoop review

There's not too much to set Swoop apart from the competition, but it's not a bad option if you're looking for an affordable NBN plan with fast speeds.

  • Swoop's plan prices hover around the average for similar plans on Finder. However, you'll get more bang for your buck if you sign up when it's running promotions such as 6-month sign-up discounts.
  • You have the option to BYO modem or buy one from Swoop for $130. This in line with the average price for a modem on Finder.
  • If you'd like to recommend Swoop to a friend, you can score a $15 referral discount on your own plan for 6 months.
  • If the NBN isn't available to you, Swoop also offers plans on its independent fixed wireless network as an alternative.

Things to watch out for

  • NBN 250 and NBN 1000 plans are only available to households that have either HFC or FTTP connection types.
Alex Jeffs's headshot
Our expert says

"I switched to Swoop after my introductory offer from Kogan expired. At the time, Swoop was offering a $20 monthly discount for the first 6 months on its no lock-in contract NBN 100 plan. This saved me $120 overall. The internet is fast and reliable and there is an online portal to update payment details and manage your service, which Kogan did not have."

Publisher

Read a more detailed review on


customer service icon

Customer service

You can get in touch with Swoop's Australia-based customer support team in the following ways:

  • Call on weekdays between 9am and 8pm AEDT or on weekends between 10am and 6pm AEDT.
  • Send an email.
  • Use live chat support. The team may answer straight away or ask you to leave a message and get back to you when someone's available.
  • Good to know: Swoop's customer service team is based in country Victoria.

bonus icon

Bonus features

Swoop doesn't have much in the way of bonus features apart from:

Swoop Perks

When you share your unique promo code with a friend or family member, both of you will receive $15 off your monthly bill for the first 6 months.

There's also no limit to how many people you refer.

How does Swoop compare?

We've used NBN 50 to stack up Swoop against its competitors as this is currently the most common speed tier in Australia.

ProviderTypical evening speedPriceLearn more
Swoop50Mbps$84/month
View plans
TPG50Mbps$79.99/month
Read review
Telstra50Mbps$105/month
Read review
Optus50Mbps$89/month
Read review
AGL50Mbps$94/month
View plans
Aussie Broadband49Mbps$89/month
Read review
Belong50Mbps$85/month
View plans
Tangerine50Mbps$82.90/month
View plans

Jason Loewenthal's headshot
To make sure you get accurate and helpful information, this guide has been edited by Jason Loewenthal as part of our fact-checking process.
Mariam Gabaji's headshot
Written by

Editor I Tech and utilities expert

Mariam Gabaji is an editor and tech and utilities expert at Finder with 12+ years of experience as a journalist. She's committed to helping households cut through the industry jargon and save money on their bills. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine. See full bio

Mariam's expertise
Mariam has written 305 Finder guides across topics including:
  • Energy
  • Mobile
  • Broadband
  • Consumer tech

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