You want the option to bundle internet and energy and save up to $10 a month on your NBN bill.
You want reliable speeds. Dodo shared fourth position with iPrimus (out of 12 providers), in the ACCC's quarterly Broadband Performance Report for download speeds during busy hours of the day (7pm–11pm). It delivered maximum speeds 102.4% of the time.
Want to BYO modem, or buy one by either paying upfront or spreading the cost over 12 months.
Keep in mind: Dodo no longer offers a home phone line if that's an important feature for you to have.
2. iiNet - Choices galore
iiNet doesn't really need an introduction. It's pretty well-established in the internet space.
What you might not know is that, in addition to NBN plans, iiNet also offers home wireless broadband and has its own fibre network, which could be available in your area.
You're looking to sign up with one of the bigger internet providers that offers good value for money whether that's for home wireless or NBN. It's one of the reasons why TPG won Finder's 2024 Award for Best NBN Provider - Everyday Use.
You want to bundle your internet with a home phone line and mobile plan. Similar to iiNet, you can knock off $5 a month off your mobile plan by bundling.
You want multiple customer support options. You can call at any time and on any day of the week, use the live chat feature on its website, or contact TPG via Facebook.
Keep in mind:Although TPG's plans come with no lock-in contract, you'll need to give a 30-day notice to if you decide to switch providers.
5. Swoop - Competitive NBN plans and fixed wireless internet
Swoop might not be as well known as the major telcos like Optus or Telstra, but its been in the internet biz for decades now.
It started as a fixed wireless network operator in regional Victoria, and now offers home NBN at reasonable prices, especially when it's running one of its frequent discounts.
You're a savvy NBN deal hunter and want to take advantage of 6-month sign-up discounts.
You appreciate an Australia-based support team (they're in regional Victoria).
You need a fixed wireless connection. Swoop operates its own fixed wireless network which is handy if you can't connect to NBN.
Keep in mind: Swoop doesn't have much in the way of bonus perks minus refer-a-friend discounts.
6. Kogan - Budget-friendly plans and Qantas Frequent Flyer points
Outside of shopping deals, Kogan also offers a set of budget-friendly NBN plans that allow you to earn a Qantas Frequent Flyer point for every $2 spent.
We currently don't have a partnership for that product, but we have other similar offers to choose from (how we picked these
):
Buddy Telco might be right for you if you:
Don't mind a digital self-service model as long as your internet bills are affordable.
Want access to Australia-based customer support through its app or website.
Would like the reliability of Aussie Broadband without the premium pricing.
Keep in mind: Buddy Telco doesn't support all NBN speed tiers just yet. However, it offers plans on the most popular ones including NBN 25, NBN 50, NBN 100 and NBN 250.
8. Optus - A solid option for streaming perks
Optus's plans are generally more expensive than other providers on Finder, but they come with extra bells and whistles plus fast speeds.
For example, you'll get access to discount Optus Sport ($9.99 a month instead of $24.99), and up to 10% off your streaming bills if you bundle 3 or more eligible subscriptions via Optus SubHub.
Some plans also feature a standard Netflix subscription, valued at $18.99 a month.
Are after fast and reliable internet. In December 2024, Optus ranked 4th out of 12 providers for reliable download speeds in the ACCC's quarterly Broadband Performance Report. It delivered maximum typical evening speeds 101.8% of the time during the busy hours of the day (7-11pm).
Want a modem with 4G backup. This can be handy during an NBN outage.
Want discounted Optus Sport especially since it has a lock on Premier League until 2028.
Keep in mind: The cost of a modem from Optus will be $0 if you stay connected for 36 months. If you leave early, you'll need to pay off the remaining cost of the modem.
9. Southern Phone - Affordable internet plans that work for everyone
Southern Phone is a solid choice for budget-friendly internet, often sweetening the deal with frequent discounts.
These savings usually extend to its mobile plans too, making it worth keeping an eye on.
You want an affordable internet plan with no lock-in contract.
You're seeking out an NBN alternative such as home wireless broadband, mobile broadband or satellite internet.
You appreciate that all of Southern Phone's internet plans are certified carbon neutral.
Keep in mind: There are no discounts when you bundle mobile and internet with Southern Phone.
10. AGL - Bundle internet and energy for big dsicounts
AGL's a solid option if you're looking to bundle energy and internet and save money on your utilities.
You can get around $15 a month off your NBN plan when you bundle. Sometimes there's a separate promo running on its internet plans which can reduce your costs even further.
You want the convenience of being with the same provider for internet and energy.
You're after multiple customer support options and a user-friendly mobile app.
You want access to AGL's rewards store for retail discounts.
Keep in mind: It's best to avoid buying your modem from AGL if you need one as it's quite expensive compared to costs from other providers in our database.
How do I find the best internet provider in my area?
With the NBN being the most popular type of internet connection in Australia, it's likely that if you live in a major city like Sydney, Melbourne or Brisbane, the best service provider in your area will be one that offers NBN plans.
To find the best internet provider in your area, simply enter your address on our Broadband Plan Finderâ„¢ and see all the relevant plans that pop up. You can filter the results to find a price and speed that fit your needs best.
Or, take a look at the best internet plans as picked by our experts. We select 5 of the internet plans that we believe are the best each month in order to make your decision a little easier.
2024 Finder Award winners
Still unsure about which internet provider is best? Take a look at the broadband winners of our 2024 Finder Awards.
2024 Finder Awards
Winner: Provider of the Year
Tangerine shone across the most popular speed tiers for price and speed. It's always slinging 6-month signup offers and has multiple ways for people to get in touch which is handy, especially if you don't want to get on the phone directly. You can also BYO modem or bundle a home phone line for an additional $10 a month.
TPG knocked it out of the park for its competitive pricing and 50Mbps typical evening speed, which is the maximum speed available in this category. You can also sign up for its 6-month NBN 50 plan if you want a modem for $0 and use the live chat feature for support.
SpinTel's NBN 100 plan is one of the cheapest around and offers a typical speed of 100Mbps (the maximum available on this speed tier). Together with its well-priced plan, you'll get access to multiple support channels including phone, live chat and WhatsApp or Messenger.
Superloop offers Superfast speeds for just under $100 a month and close to the maximum speed available on an NBN 250 plan. It often runs 6-month signup discounts which makes it stack up extremely well on price vs typical download speed. It also offers the option to boost your internet speed 5 times a month at no extra cost.
Exetel came out on top for value. Its NBN 25 plan, also known as Exetel NBN Everyday, is the cheapest one on offer from the provider and comes with 25Mbps typical evening speeds, the maximum you can get on this speed tier. Plus, we've already established it's one of the more reliable providers around so you know you're getting your money's worth.
Top 5 broadband providers for customer satisfaction in 2024
Finder's Customer Satisfaction Awards highlight the broadband providers Aussies love and trust most, based on factors like customer service, features and benefits, speed, service reliability, and value for money. See the results:
Brand
Overall satisfaction
Customers who'd recommend
★★★★★ 4.35/5
94%
★★★★★ 4.13/5
86%
★★★★★ 3.95/5
86%
★★★★★ 3.93/5
86%
★★★★★ 3.90/5
86%
How do you compare internet providers in Australia?
There are a bunch of factors to consider before signing up for a new provider, including the following:
Price
If you're new to a provider, see if you can score any introductory deals. Common deals with NBN plans are a discounted price for 3–6 months, while home wireless plans often come with the first month for free.
Just remember to keep note of when the promotional period runs out, so you don't end up paying more than you want to.
Speed
The NBN speed you need will depend on how many people are in your household and how intensely you use the internet. Most 2–3 person households will find NBN 50 sufficient, though larger households or those working from home may prefer NBN 100.
Customer service
Depending on your previous experiences, customer service can be a make-it or break-it factor when comparing plans. If you're sick of playing phone tag or only having the option to live chat, you might prefer an internet provider with an Australian-based call centre.
Who's the most popular provider?
Telstra is the most popular broadband provider, according to our consumer sentiment tracker data (August 2024). The top 5 providers were Telstra (32%), Optus (18%), TPG (9%), iiNet (8%) and Aussie Broadband (5%).
How many internet providers are there in Australia?
There are dozens of internet service providers in Australia offering NBN, satellite, home wireless and mobile broadband plans in Australia.
While we try our best to compare as many internet providers as possible, we may not cover some of the smaller regional operators.
Here's a look at the list of all the ones we do compare:
Keep in mind: Some smaller providers may operate in certain states or cities only. We do not compare these providers as they aren't as accessible for those living outside of these areas.
Methodology: How we researched the best internet providers
To calculate the top 10 best internet service providers, we look at the total number of clicks by Finder users over the last month. This includes plans on multiple connection types including NBN, home wireless and mobile broadband.
Keep in mind that the providers on this list are Finder partners, which means we may be paid if you click links to partner websites. Find out more about how we make money.
We're still editorially independent, and in our breakdown of these providers and their plans, we'll be upfront about any sneaky terms and conditions we think you should know about.
Frequently asked questions
The best internet in Australia will depend on what you value most. That could be speed, extra features or price.
The best internet in Sydney will depend on your location. Because it's a large metropolitan city, home wireless could be an option. 5G home wireless can achieve faster speeds than most NBN connections, but it's only available in certain locations depending on each provider's 5G mobile network.
Similarly, the best internet in Melbourne will depend on your location. Home wireless could be an option for those in metropolitan areas. Otherwise, it's likely that the NBN is the best fixed-line option for most people.
You can use our Broadband Plan Finderâ„¢ to find which internet plans are available in your area.
Providers like Aussie Broadband and Superloop offer NBN 1000 plans, with speeds up to 1000 Mbps in select areas of Perth.
NBN 1000 plans are available in South Australia through providers like Superloop and Aussie Broadband, offering speeds up to 1000 Mbps.
iiNet is a household Internet name, offering decent speeds with the option of adding Fetch entertainment on your plan.
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
Finder makes money from featured partners, but editorial opinions are our own.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles.
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
