BTC Markets review
- Regulator registration
- AUSTRAC
- Supported assets
- 36
- Fiat currencies
- 1
Summary
Buy and sell 30+ popular cryptocurrencies on this Australian exchange.
BTC Markets is based in Melbourne and has been in operation since 2013, making it one of the oldest cryptocurrency exchanges in Australia.
Pros
-
Popular coin selection. You'll find a range of popular cryptocurrencies on BTC Markets.
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Useful features. BTC Markets offers a full-featured trading experience with useful functions such as stop losses.
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API trading available. BTC Markets is one of the few places you can use automated API trading for AUD-to-crypto pairs.
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Liquidity. Strong Liquidity in BTC and XRP markets.
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Complies with the Australian Transaction Reports and Analysis Centre regulations in Australia. AUSTRAC is the peak body for regulating cryptocurrency exchanges in Australia which requires BTC Markets to comply with laws and regulations that are intended to provide certain protections for users.
Cons
-
Uncompetitive fees. BTC Markets' fees are high compared to some equivalent exchanges, even with the maximum possible fee discount.
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Limited liquidity on some pairs. Not all available trading pairs are active.
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Withdrawal fees vary. The fee structure for cryptocurrency withdrawals can vary wildly between coins depending on the market price at the time.
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Only 36 cryptocurrencies supported. BTC Markets supports a smaller variety of assets than some of its competitors. This isn't necessarily a bad thing, but if you're looking for a large range of altcoins you may want to compare other platforms.
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No live chat or phone-based customer support. BTC Markets does not have a live customer support service. Instead you will need to consult the FAQ or contact BTC Markets via email, which may take several days to receive a reply.
Details
Product details
| Product Name | BTC Markets |
| Fiat Currencies | AUD |
| Cryptocurrencies | BTC, ETH, USDT, XRP, SOL, USDC, ADA, LINK, LTC, AVAX & 26 more |
| Deposit Methods |
Bank transfer Credit card Cryptocurrency Debit card Osko PayID |
| Trading Fee |
Maker: -0.05% Taker: 0.20% |
| Deposit Fees | Debit/credit card: 2% |
| Withdrawal Fees | Cryptocurrencies: Fees vary |
What do Australians think of ?
- /5 overall for Customer Satisfaction - equal to the average of , and this was the lowest score in the category
- /5 for Trust - equal to the average of , and this was the lowest score in the category
- /5 for Customer Service - equal to the average of , and this was the lowest score in the category
Based on scores in Finder's 2024 Customer Satisfaction Awards.
What fiat and cryptocurrencies are supported?
- Supported fiat currencies: AUD
- Supported cryptocurrencies: Approximately 36 cryptocurrencies
Which payment methods are accepted?
- Bank transfer
- Credit card
- Cryptocurrency
- Debit card
- Osko
- PayID
What's it like to use BTC Markets?
1. Available cryptocurrencies
Browse the available cryptocurrencies from the home page.
2. Order books
Find everything you need to start trading in one place.
3. Logging in
Get started by creating an account and a login.
4. Help section
If you need assistance, find the answers you need in the BTC Markets help section.
Fees and limits
The fees below are accurate as of February 2025.
Platform trading fees
There is a flat-rate trading fee for all BTC pairs, with maker fees of -0.05% & and taker fees of 0.2%.
The fees in the table below apply to AUD-to-crypto trading pairs and are based on a 30-day rolling average of trade volume.
| Trading Fee % | 30 Day AUD Volume |
|---|---|
| 0.85% | $0.01 - $500 |
| 0.83% | $500.01 - $1,000 |
| 0.80% | $1,000.01 - $3,000 |
| 0.75% | $3,000.01 - $9,000 |
| 0.70% | $9,000.01 - $18,000 |
| 0.65% | $18,000.01 - $40,000 |
| 0.60% | $40,000.01 - $60,000 |
| 0.55% | $60,000.01 - $70,000 |
| 0.50% | $70,000.01 - $80,000 |
| 0.45% | $80,000.01 - $90,000 |
| 0.40% | $90,000.01 - $115,000 |
| 0.35% | $115,000.01 - $125,000 |
| 0.30% | $125,000.01 - $200,000 |
| 0.25% | $200,000.01 - $400,000 |
| 0.23% | $400,000.01 - $650,000 |
| 0.20% | $650,000.01 - $850,000 |
| 0.18% | $850,000.01 - $1,000,000 |
| 0.15% | $1,000,000.01 - $3,000,000 |
| 0.13% | $3,000,000.01 - $5,000,000 |
| 0.10% | > $5,000,000 |
Deposit and withdrawal fees
Deposit fees
You can make AUD deposits for free via bank transfer including Osko and BPAY. Cryptocurrency deposits are also free, but you will be charged standard network fees.
Withdrawal fees
Withdrawal fees vary based on the cryptocurrency selected.
| Payment method | Fees |
|---|---|
| Bitcoin | 0.0002 BTC |
| Litecoin | 0.001 LTC |
| Ethereum | 0.005 ETH |
| Ethereum Classic | 0.001 ETC |
| Bitcoin Cash | 0.0001 BCH |
| Ripple | 0.01 XRP |
| OmiseGO | 3 OMG |
| Bitcoin SV | 0.0001 BSV |
| Power Ledger | 22 POWR |
| Golem | 25 GNT |
| Stellar | 0.01 XLM |
| Basic Attention Token | 9 BAT |
| Enjin Coin | 6 ENJ |
| Chainlink | 0.7 LINK |
| Compound | 0.1 COMP |
| Algorand | 0.01 ALGO |
| Meld Gold | 0.0003 MCAU |
| Tether | 10 USDT |
| Australian bank transfer | Free |
How fast will my funds be available?
Deposits
Almost instant
BPAY deposits are generally processed on the same day.
Osko deposits are typically processed within a minute.
Withdrawals
1-3 days
NPP withdrawals are typically processed within a minute.
Direct entry withdrawals are generally processed within 1-3 business days.
Is BTC Markets safe to use?
- Regulation. BTC Markets was the first exchange to be Gold Certified by Blockchain Australia. BTC Markets is registered as a Digital Currency Exchange with AUSTRAC.
- Verification process. BTC Markets requires users to get verified for depositing, withdrawing or trading with AUD.
- Security features. BTC Markets recommends that you withdraw and personally hold any funds you're not using for trading. It was established in 2013 and has not been known to have ever experienced a major hack.
How do I create an account at BTC Markets?
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Don't even go there, scam company
If I could give zero stars, I would. I opened an account. In order to do this I had to provide my Passport as well as face and voice biometrics which seems rather invasive simply for crypto trading. Surely this kind of information would be sufficient to let me open an account? Nope. I have to speak with someone on the phone about my intentions with the account to ensure I'm not being scammed. Ok. Done that. Should be good to go now right? Deposit money and go to trade and...Nope. Another brick wall! My daily withdrawal limit is ONE DOLLAR and to increase this I need to enable 2 Factor Authentication. Did that. Now I have to put in a service request ticket. Service request ticket responded and said I now have to speak with someone on the phone AGAIN in order to increase my limit which is unusable. How many hoops do I have to jump through to use MY OWN money? I can deposit funds but can't move it. It's like my money is being held hostage. Meanwhile Bitcoin is losing value so I'm losing money from their completely scam policies. DO NOT USE BTC MARKET, YOU WILL REGRET IT
Great low fees, real time
No surpring fees, able to quickly transfer funds to bank account. Easy to navigate the page. Real time.
Reliable and safe
The first exchange I signed up with, they've been around for a long time. They seem safe and reliable, but the fees aren't the best if you compare them to bigger international exchanges.
Fantastic and easy to use.
Fantastic, easy to use, and very much legit! Never had an issue and have used to buy not just Bitcoin but also multiple other cryptocurrencies.
Easy platform to work wirh.
Very easy to deposit and withdraw funds. Simplest platform to navigate cryptocurrency. The layout is easy to understand and manipulate.
Easy to use and fast.
Good platform allowing easy navigation and great layout. Platform is quick and prices are fair. Never failed me during my trading career.
I'm very happy with that. And very satisfied
I earned a lot of crypto with the platform and I'm so satisfied with that thanks you guys God bless you
Good Aussie crypto exchange
Been using this site since 2017 and can confirm that they are one of the best, solid clean interface and fast transaction times. The only comment is fees are a little high and decrease with trading volume
Pricey transfers
Used few times for BTC, fees were too high firstly to purchase. Though fast and secure website which gives you the peace of mind you are in good hands.
bitcoin is vrey easy transfar
very easy transfer
Andrew Finder
Editor
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Joanne Finder
December 19, 2017
Hi Margaret,
Thanks for reaching out.
Our beginner’s guide to Bitcoins will outline what you need to know about bitcoins. They will discuss Bitcoin’s history, how it works, where you can use it among others.
Reading through the guide will not only save you a few headaches in the long run, but it will give you a greater appreciation of what’s going on behind the scenes.
Cheers,
Joanne
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Margaret
December 18, 2017
Want to buy bitcoin don’t know how to go about it not good with a computer would like to discuss this with a experience and knowledge on how to trade thank you Margaret