There's two different plans to choose from with Bupa – good for price flexibility.
You can get optional cover for dental illness and teeth cleaning which not many other insurers offer.
It's good if you're with Bupa. All Bupa health members get 10% off.
Cons
Bupa's annual benefit cap of $20,000 is one of the higher limits on the market. That said, Petsy and a couple others go as high as $25,000.
Its paralysis tick benefit of $1,500 is bettered by the likes of Coles, Bow Wow Meow and Knose.
What pet insurance plans does Bupa offer?
Bupa offers two different tiers of pet insurance coverage, each covering different treatments and conditions.
Standard cover: This policy will suit people who want cover for specified accidental injuries and illnesses. It also covers up to 80% of eligible vet bills, up to a yearly limit of $12,000. Routine care is available as an option.
Ultimate cover: This policy is good for people who want cover for a wider range of accidental injuries and illnesses for their dog or cat. Up to 80% of eligible vet bills are covered, up to a yearly limit of $20,000. Routine care, alternative treatment, and major dental are all available as options.
We don't currently have this brand on our panel. But don't fret! You can head to the Bupa pet insurance website or compare a bunch of other pet insurance companies with Finder.
Bupa offers two different levels of cover for applicants to choose from: Standard and Ultimate. Here's a quick breakdown of what they can cover your pet for.
All Bupa policies cover accidental injuries. They can pay you 80% of vet bills and cover you for between $12,000 and $20,000 a year. A policy can cover you for accidents such as:
Motor vehicle incidents
Burns or electrocution
Bone fractures
Snake bite toxicity
Traumatic ligament or tendon injuries
Illnesses
Two of Bupa's policies cover illnesses: Standard and Ultimate. They come with a $12,000 and $20,000 annual benefit limit and can pay you 80% of eligible vet bills for illnesses including:
You can pay extra to have Routine Care included in your Standard or Ultimate policy. There's no waiting periods and it can pay for items such as:
Desexing
Microchipping
Heartworm control
Teeth cleaning
Vaccinations
Bupa pet insurance FAQs
Here's how to make a Bupa pet insurance claim online:
Upload a copy of your consultation notes and itemised invoice to the company's system, via the customer portal.
A full medical history is required if you are filing a claim for the first time.
Adoption papers must accompany your invoice for pets who were adopted.
To submit your claim by mail, you must first
Print the claim form online and complete it; then
Have your vet complete Section 2 and, along with your vet, sign the assigned areas.
Mail the complete form with itemised invoices, payment receipts and consultation notes to:
Bupa's Standard policy comes with a $12,000 and Ultimate has a $20,000 limit. All policies can cover up to 80% of vet bills.
No, unless you want to. All policies come with $0, $100 and $200 excess options.
There is a 30 day waiting period for conditions covered under the illness and alternative therapy and tick paralysis section; while there is a 6 month waiting period for cruciate ligament conditions and dental illnesses.
What do Australians think of Bupa pet insurance brand?
4.27/5 overall for Customer Satisfaction - higher than the average of 4.15
4.71/5 for Trust - higher than the average of 4.39
4.14/5 for Customer Service - lower than the average of 4.16
{"userFilters":[{"config":{"VALUES":"Yes, No"},"dataSelector":{"recordType":"product","fieldCode":"FEATURES.ACCIDENTAL_INJURY"},"dataType":"TEXT","label":"Accidental Injury","order":1},{"config":{"VALUES":"Yes,No,Specified illnesses only, Yes (limited to 11 specified illness conditions)"},"dataSelector":{"recordType":"product","fieldCode":"FEATURES.ILLNESS"},"dataType":"TEXT","label":"Illness","order":2},{"config":{"VALUES":"Yes,No"},"dataSelector":{"recordType":"product","fieldCode":"FEATURES.HOSPITALISATION"},"dataType":"TEXT","label":"Hospitalisation","order":3},{"config":{"MULTISELECT":true,"VALUES":"Alternative therapy, Hospitalisation, Medicine and drugs, Surgery, Lifetime cover, Unvaccinated pets"},"dataSelector":{"recordType":"product","fieldCode":"FILTERS.COVERED_FOR"},"dataType":"TEXT","label":"Covered for:","order":4},{"config":{"VALUES":"$0 - $15000, $15000+"},"dataSelector":{"recordType":"product","fieldCode":"FILTERS.MAXIMUM_YEARLY_BENEF"},"dataType":"TEXT","label":"Annual benefit limit","order":5},{"config":{"MULTISELECT":true,"VALUES":"60%,65%,70%,75%,80%,85%,90%,100%"},"dataSelector":{"recordType":"product","fieldCode":"FILTERS.REIMBURSEMENT_RATE"},"dataType":"TEXT","label":"Reimbursement rate","order":6},{"config":{"MULTISELECT":true,"VALUES":"None, $0, $50, $75, $99, $100, $125, $150, $175, $200, $250, $350, $500"},"dataSelector":{"recordType":"product","fieldCode":"FILTERS.EXCESS"},"dataType":"TEXT","label":"Excess","order":7},{"config":{"MULTISELECT":true,"VALUES":"No,Optional,Yes"},"dataSelector":{"recordType":"product","fieldCode":"FEATURES.ROUTINE_CARE"},"dataType":"TEXT","label":"Routine Care","order":8},{"config":{"MULTISELECT":true,"VALUES":"Dog,Cat,Other"},"dataSelector":{"recordType":"product","fieldCode":"FILTERS.TYPE_OF_PET"},"dataType":"TEXT","label":"Type of pet","order":9},{"config":{"MULTISELECT":true,"VALUES":"14 days for Illness, 20 days for Illnesses, 21 days for Illnesses, 30 days for illness, 6 months for cruciate ligament, 2 days for accidental injuries, 0 days for accidental injuries, 90 days for cruciate ligament, 6 months for dental illness, 6 months for specified conditions, 6 months for optional behavioral problems, 1 day for injury, 14 days for pets under 1-year-old for optional dental illness, 6 months for pets 1-year-old and over for optional dental illness, 24 months for dental illness"},"dataSelector":{"recordType":"product","fieldCode":"FILTERS.WAITING_PERIODS"},"dataType":"TEXT","label":"Waiting periods","order":10},{"config":{},"dataSelector":{"recordType":"product","fieldCode":"FILTERS.MAXIMUM_AGE"},"dataType":"NUMBER","label":"Maximum age","order":11},{"config":{},"dataSelector":{"recordType":"product","fieldCode":"GENERAL.PROVIDER_ID"},"dataType":"UUID","label":"Providers","order":12},{"config":{"VALUES":"0"},"dataSelector":{"recordType":"UI_FILTER_COMPONENT","fieldCode":"FULL_MARKET"},"dataType":"FULL_MARKET","label":"More Products"}],"niche":{"currencySymbol":"$","decimalPoint":".","decimalPlaces":"2","thousandsSeparator":",","filterBoundsMap":{"product.FEATURES.ACCIDENTAL_INJURY":null,"product.FEATURES.ILLNESS":null,"product.FEATURES.HOSPITALISATION":null,"product.FILTERS.COVERED_FOR":null,"product.FILTERS.MAXIMUM_YEARLY_BENEF":null,"product.FILTERS.REIMBURSEMENT_RATE":null,"product.FILTERS.EXCESS":null,"product.FEATURES.ROUTINE_CARE":null,"product.FILTERS.TYPE_OF_PET":null,"product.FILTERS.WAITING_PERIODS":null,"product.FILTERS.MAXIMUM_AGE":{"minimum":"7","maximum":"20"},"product.GENERAL.PROVIDER_ID":null}},"prefilled":false,"experimental":false}
1 - 16 of 93
Compare other products
We currently don't have that product, but here are others to consider:
How we picked these
👥 Bupa pet insurance reviews
We looked at Bupa customer reviews on Finder and productreview.com which go back 5 years from August 2021. Here's a summary of how it did.
Customers are generally very happy with their Bupa policies. It currently has a 4.3 rating on Finder and most reviews on productreview.com are positive.
Not all customers have been happy with Bupa pet insurance's service. Over 35 people gave it 1 star on productreview.com.
Why compare pet insurance with Finder?
You pay the same price as buying directly from the pet insurer.
We're not owned by an insurer (unlike other comparison sites).
We don't ask for your phone or email.
We've reviewed over 35 policies on the market, so you don't have to.
All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.
10 of 191 reviews
★★★★★Bard: This is the name I'll use most often, as it's the official name given to me by Google AI. (NSW) 1 year ago
Via customer survey commissioned by Finder
Coverage levels: What levels of cover does Bupa offer for different types of pets?
Gary Ross Hunter has over 6 years of expertise writing about insurance, including life, health, home, and car insurance. Having reviewed hundreds of product disclosure statements and published over 800 articles, he loves simplifying complex insurance topics for everyday readers. Gary has contributed to major outlets like Yahoo Finance, The Sydney Morning Herald, and news.com.au, and holds a Bachelor of Arts (Honours) in English Literature from the University of Glasgow, along with a Tier 2 General Advice certification, ensuring his work adheres to ASIC’s RG146 standards. See full bio
Gary Ross's expertise
Gary Ross has written 619 Finder guides across topics including:
A guide to insuring Golden Retrievers. Read on to learn how to protect your Goldie from common ailments and the role of pet insurance in bringing you peace of mind.
Discover some funds that cover senior pets, what to look for in a policy and how you can help your furry friend feel comfortable in their twilight years.
Accident only pet insurance will protect your pet from a range of accidents including getting hit by a car, being bit by a snake and even eating things they shouldn’t be eating.
Complete guide to finding the right pet insurance with a side-by-side comparison of major brands.
Important information about this website
Finder makes money from featured partners, but editorial opinions are our own.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles.
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
