Finder makes money from featured partners, but editorial opinions are our own.
Youi Roadside Assistance
Need roadside assistance? Youi offer their roadside assistance at no additional cost with their comprehensive car insurance policy.
What different scores mean
9+
Excellent
These products offer the best value and outcomes considering various product features and price.
7+
Great
Competitive products within their group.
5+
Standard
But these products still offer reasonable value and have the basics sorted.
0+
Basic
Offering basic cover with limited features or higher pricing.
Getting behind the wheel is a great feeling. Not going anywhere isn't. Driving is a great experience, but it has its pitfalls. Sooner or later, a tyre flattens, the tank runs dry or the engine just gives out. If you find yourself stuck, you'll be glad for a little bit of help.
Youi roadside assistance provides over-the-phone assistance and cover benefits such as emergency fuel, towing and taxi services. It's available at no additional cost for the first two call-outs with any comprehensive car or motorcycle insurance policy from Youi.
Get roadside assistance with any Youi Comprehensive policy
Finder Score for car insurance
We analyse over 100 car insurance products and rate each one on price and features. What we get out the other end is a nice round number between 1 and 10 to help you start comparing.
To make sure we're comparing apples with apples, we collect quotes for 8 different personas, then work out the value of 19 different car insurance features. Our team then does some fancy maths to get the Finder Score, taking both price and features into account.
Read the full Finder Score methodology
What does Youi roadside assistance give me?
With Youi roadside assistance, you're entitled to unlimited call outs, with the first two per year completely covered. If you need more than two, you can purchase additional call outs, and depending on the situation, you can access benefits to cover certain breakdowns and common roadside issues.
What kinds of events does my policy cover?
| Benefits | Cover limits |
|---|---|
| Emergency fuel (petrol and diesel) | Up to 10 litres |
| Locksmith | Up to $150 |
| Towing and caravan or trailer assistance | Up to 50km in regional areas and 20km in metropolitan areas |
| Taxi | Up to $50 |
| Flat or faulty batteries | Provides a jumpstart at no charge, or can arrange a new battery or tow |
| Flat tyres | Provides tyre change with the spare, or can arrange a tow if needed |
| Bogged vehicle | Recovers your vehicle if it's bogged, provided there is safe and reasonable access to do so |
Are there any exclusions?
Youi won't cover any unregistered or unroadworthy vehicles or trailers, nor any vehicles used for business or commercial purposes. You also won't be covered for:
- Attempted repairs or the dismantling of your car.
- Damage from fire, accident, theft, flood or malicious damage.
- Financial loss or legal liability connected with a breakdown or accident.
- Use of the vehicle by an unlicensed or disqualified driver.
- Use of the vehicle in motorsports or competitions.
Youi can also reject roadside assistance or towing that is considered unnecessary and excessive.
Our expert says
"When I took out my Youi comprehensive car insurance I was able to cancel my RACQ roadside assist membership at the same time, because this covered me. I saved over $100 on my membership and when I've called for roadside assist (twice so far!), the wait time was quick and the service was excellent."
Am I protected in an accident?
No. Roadside assistance only provides protection against roadside breakdowns or issues with operation (flat tyres, etc). To protect yourself against accidents and damage, you will need third party property cover or higher, depending on your needs. Happily, roadside assistance is included with comprehensive car and motorcycle cover from Youi.
Check out Youi car insurance to find out more.
What do I do if my car breaks down?
Whether your car won't start, a flat tyre has forced you off the road or the journey was a little longer than your fuel tank expected, you can contact Youi whenever you need on 131 117 to access over-the-phone assistance and to get help out to where you are.
More resources on Finder
More guides on Finder
-
Adding a driver to car insurance
Find out how car insurance in Australia covers additional drivers.
-
Jet ski insurance
Jet ski insurance protects you and your jet ski from potentially devastating damages, allowing you to cruise in confidence.
-
Will car insurance cover paint damage?
Discover if your car insurance policy will cover you for paint damage with this guide.
-
Laid up car insurance
Everything you need to know about pressing pause on your car insurance cover while your vehicle is off the road.
-
RAC car insurance review
Only available in WA, RAC car insurance offers some strong benefits and its premiums are about average for the state.
-
Can DUI offenders get car insurance?
Your guide to car insurance when you've been convicted of drink driving.
-
Learner driver insurance
Complete guide to getting car insurance for learner drivers in Australia.
-
Car Insurance Tasmania
Read the guide to getting car insurance in Tasmania including what to look for in a policy and your CTP requirements.
-
Car insurance in NSW
Your guide to getting car insurance in NSW.
-
AAMI car insurance review
With strong cover and reasonably-priced policies, AAMI performed well in the 2024 Finder Awards. However, some popular benefits are missing and cheaper options are available.