When you make an offer to buy a property, you get a cooling off period. Australian consumer law differs in each state and territory; learn what a cooling off period is and how they work.
The cooling off period gives a property purchaser the chance to back out of the sale after the contract is signed.
The cooling off period only applies to private sales of properties, not auctions.
States and territories have different lengths of cooling off periods, with WA and Tasmania not offering cooling off periods at all.
What is a cooling off period?
When buying a property, there's a critical stage after you sign the contract called the 'cooling off period'. This is where you can cancel the sale for any reason you like – despite the fact you've signed a legally binding contract to purchase the property.
If you decide to walk away from the property within the cooling off period, cancelling the contract may incur a financial penalty, generally equivalent to 0.20% to 0.25% of the final sale price of the property.
Cooling off periods only apply to a private settlement (or private treaty) when buying a house.
They do not apply when you're buying a property through an auction. However, if the seller and buyer personally negotiate the contract after the auction, a cooling off period may apply.
Compare the cooling off period in each state and territory
The rules regarding cooling off periods can vary between states and territories, with WA and Tasmania having no cooling off period whatsoever.
You can get an idea of the differences between states below:
State
Cooling off period
Percentage of sale price you forfeit
What you stand to lose on a $500,000 purchase
ACT
5 business days
0.25%
$1,250
NT
4 business days
0
Nil
NSW
5 business days
0.25%
$1,250
Queensland
5 business days
0.25%
$1,250
SA
2 business days
Small holding deposit is forfeited (up to $100)
$100
Victoria
3 business days
$100 or 0.20% (whichever is greater)
$1000
WA
Nothing mandated by law, but you can add a clause in your contract
100%
$500,000
Tasmania
Nothing mandated by law, but you can add a clause in your contract
100%
$500,000
How does the cooling off period work?
The cooling off period when buying a house can go up to five business days. It starts on the day you received a copy of the signed contract and ends at 5PM on the last day of the period.
It is advisable to ask for a notice of receipt when the contract is delivered as a proof when the cooling off period started.
During this period that your solicitor or conveyancer should make enquiries to detect any problems with the property. These enquiries may include a building and survey report, or the certificate of compliance secured from the local office. If there are any problems, you can use the cooling off period to terminate or cancel the agreement.
When you wish to rescind the agreement, you have to write a letter or notice of termination to the agent. You do not need to give any explanation as to why you are cancelling the contract. This letter should be rendered within the cooling off period and not after since you will be bound by the contract after that.
There are 3 ways you can render the letter of termination – given personally to the agent, mailed or delivered to the agent’s business address, or delivered to a place assigned in the agreement should a cancellation take place.
As the seller, once the contract is terminated within the cooling off period, you must give back the deposit within 14 days after the cancellation, with the penalty already deducted.
Steps to follow:
The agent must give you a copy of the unsigned contract at least one business day before the agreement is signed.
The agent must give you a copy of the consumer guide regarding agreements done when selling a residential property at least one business day before the agreement is signed.
You, the client, must sign the waiver form approved by the Office of Fair Trading before signing the agreement.
Selling a house?
If you are selling your house and have had your sale cancelled within the cooling off period, find out you can put your home back on the market.
Waiving the cooling off period
As the buyer, you can choose to waive or shorten the cooling-off period. You will need to put this in writing and clearly state:
That you choose to waive the cooling-off period entirely
That the cooling-off period will last until 5pm on a particular day.
You must also give the seller a 66W certificate in compliance to the Conveyancing Act 1919.
This certificate must be signed by your legal representative.
Waiving the cooling off period might make your offer more attractive to the seller; however, you should exercise caution before waiving it. Be sure that your conveyancer has already made all the necessary inspections like pest and building inspections. You should also make sure that your finances are ok, which means your loans have been approved.
Expert insight: Why the cooling off period matters
"Don't ever be pressured into waiving the cooling off period by the agent or the seller. This can happen when there are known but undisclosed problems with the house. You might think it's OK to waive the cooling off period at the time, but you'll probably come to regret it. Pressure to waive the cooling off period is almost never a good sign."
As the above table shows, you’ll have to pay a penalty when you terminate a contract during the cooling-off period. This amount is paid to the seller of the property.
While it may be necessary for you to withdraw from the contract, it will likely cause stress and inconvenience to the seller. They would have paid legal fees and they also would have missed out on other potential buyers and offers while negotiating the sale of their property to you.
This penalty is paid to the seller to compensate for their losses.
This can be costly.
Your contract will contain details about the penalties imposed if you decide to withdraw from the binding agreement you have signed after the cooling-off period has expired. You’ll most likely have to pay default penalties and compensate the seller for any losses they have experienced.
Plus, you will also lose the money you have already put towards legal and conveyancing fees, building and pest inspections, and any other property purchase expenses.
If the contract has already become unconditional, it may not be possible to withdraw from the contract, and the seller can compel you to settle (or purchase) the property.
If you're unsure about your rights in this situation or the implications of withdrawing from a contract after the cooling-off period, discuss your options with a solicitor.
John is the co-host of the this is money and this is property podcasts (formerly my millennial money and my millennial property). He is Director at SOLVERE Wealth, Director/Buyers Agent at Envisage Property, and is property coach of over 25 years.
Was this content helpful to you?
Thank you for your feedback!
To make sure you get accurate and helpful information, this guide has been reviewed by John Pidgeon, a member of Finder's Editorial Review Board.
Rebecca Pike is Finder's senior writer for money. She joined Finder after almost four years writing for business publications in the mortgage and finance industry, including three years as editor of Mortgage Professional Australia. She regularly appears as a money expert on programs like Sunrise and Today, as well as across radio and newspapers. She also holds ASIC-recognised certifications in Tier 1 Generic Knowledge and Tier 2 General Advice Deposit Products. See full bio
Rebecca's expertise
Rebecca has written 198 Finder guides across topics including:
As an authority on all things personal finance, Sarah Megginson is passionate about helping you save money and make money. She is an editor and money expert with 20 years’ experience and an extensive background in property and finance journalism. Sarah holds ASIC RG146-compliant Tier 1 Generic Knowledge certification, and she's a regular media commentator, appearing weekly on TV (Sunrise, Channel 7 news, Nine news), radio (KIIS FM, Triple M, 3AW, 2GB, 6PR) and in digital and print media. See full bio
Sarah's expertise
Sarah has written 191 Finder guides across topics including:
A Section 173 Agreement is a contract between a local council and a landowner about what can be done with the land. If you own property in Victoria, learn about how Section 173 Agreements work here.
About maybe using cooling off period for problems on house! we moved in a month ago! after 9 days the ceiling fell in above the main bedroom due to water and 5 year rubbish accumulating in gutters – day 22 we have a water leak which is showing a big mould mark on garage ceiling, apparently the stairs are illegal from front door to upper floor (main rooms) there could be land slippage due to cracks around the pool and water has damaged through varandah meaning that 5″ legs holding it up have to be replaced – surely the pre-inspection should have found all these?? Wendy – we want to move out! also to rub it in the road was noisey when we did the inspection and agent said that it is noisey some saturdays due to trailers – during mid week the noise starts at 5am and finishes 10pm – it is horrendous and the house shakes and the windows wobble. HELP
NikkiMay 22, 2018
Hi Wendy,
Thanks for your message and for visiting finder.
Sorry to hear you experienced this. Cooling off periods is a time where you can cancel the sale even though you’ve signed the contract. This cooling off period starts on the day you sign and is usually five business days long, Sundays and public holidays not included, but it varies by state. If you change your mind about buying a property during this time, you can cancel the sale.
If you wish to back out of a contract after the cooling-off period has ended, it could be costly.
Your contract will contain details about the penalties imposed if you decide to withdraw from the binding agreement you have signed after the cooling-off period has expired. You’ll most likely have to pay default penalties and compensate the seller for any losses they have experienced. Plus, you will also lose the money you have already put towards legal and conveyancing fees, building and pest inspections, and any other property purchase expenses.
If you’re unsure about your rights in this situation or the implications of withdrawing from a contract after the cooling-off period, discuss your options with a solicitor.
Don’t hesitate to message us back if you have more questions.
Cheers,
Nikki
JasonJune 7, 2017
if a company buys a house do they get a cooling off period?
if they cancel the purchase , how much of the deposit do they loose?
Finder
MayJune 8, 2017Finder
Hi Jason,
Thank you for your inquiry.
1. if a company buys a house do they get a cooling off period?
Yes, corporate bodies (companies) can get a cooling off period when they purchase a residential house. Although please note that the residential land is limited/confined to
1. land where there are up to 2 places of residence, or
2. vacant land on which a residence can be lawfully constructed, or
3. a single community lot or strata unit for residential purposes, but the land area is not greater than 2.5 hectares.
The purpose of this condition is to protect small companies who buy a property for investment purposes.
2. if they cancel the purchase, how much of the deposit do they loose?
Since the rules on cooling off periods differ from one state and territory to another, basically, the possible amount/percentage of sale price a company can lose is listed above. It is best that you also inquire with your solicitor what rules apply in your location.
Cheers,
May
misterMay 14, 2016
Hi there,
I have signed the contract of sale to buy a property in Victoria. but due to some reasons I cooled off the contract. I signed on 05.05.16 and requested solicitor to cool off on 09.05.16. my solicitor says I am still able to cool off. my solicitor sent them email at 2010 hours. but vendor’s solicitor has been telling me that I cant cool off as it was sent after 8 pm. Plz advise.
Finder
MarcMay 16, 2016Finder
Hi Mister,
thanks for the email.
Unfortunately we can’t provide legal advice regarding this. I would recommend contacting your solicitor or seeking a second opinion to find out what your next steps could be.
Sorry I couldn’t be of any help,
Marc.
MoonwalkerApril 17, 2016
Dear Sir/Madam
I had an offer accepted for the purchase of a property in Canberra. My lawyer met me for ten minutes and got me to sign the contract and a waiver of a cooling off period without an explanation as to why it was required/no advice was provided on this matter. I was pressurized to sign these documents from my own lawyer. During the interim, the lawyer was also negotiating the conditions of the contract (e.g. is the oven included etc). I was never provided a copy of the contract to review before it was exchanged. I have now entered the cooling off period, but my rights have been taken away from me.
Could you please advise me as to how I could address this matter with urgency. Thank you
Moonwalker
BelindaApril 19, 2016
Hi Moonwalker,
Thanks for reaching out. I’m sorry to hear about your situation.
In the ACT, you have the right to a cooling off period which is five business days once the contracts have been exchanged. If your lawyer did not explain the terms of the contract to you and if they (or the agent) coerced you into signing the contract as you mentioned above, then this is a breach of their duty of care.
I recommend contacting your lawyer directly to understand why the cooling off period was waived. If you are unable to resolve the matter, then I strongly suggest that you seek independent legal advice to discuss your options.
The Australian Securities and Investments Commission (ASIC) provide free legal counselling online which you may find useful.
All the best,
Belinda
AngeliqueApril 15, 2016
If a buyer terminates a contract to buy a house without a valid reason months after the contract was signed, how does the seller get compensated? Does the seller have to take that person to court ? This would be out of the question for many people as the lawyer costs of $500/hour,are not affordable. I live in W.A. This is a situation that is causing us an enormous amount of stress at the moment .Would love to hear what you think about this. Thankyou
BelindaApril 15, 2016
Hi Angelique,
Thanks for reaching out, and I’m sorry to hear that this is causing you stress.
All Australian states and territories have a standard cooling off period for non-auction sales, except for Tasmania (TAS) and Western Australia (WA).
If a buyer terminates a contract after the contract was signed, then the seller may seek to keep the deposit and the buyer may also have to pay other penalties to the seller. However, if the contract does not proceed for valid reasons, such as if the buyer genuinely could not access finance, then the deposit may be refunded.
I recommend getting in touch with Western Australian Department of Commerce to discuss your options. The Australian Securities and Investments Commission (ASIC) offers free legal advice which you might find useful.
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
Finder makes money from featured partners, but editorial opinions are our own.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles.
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
About maybe using cooling off period for problems on house! we moved in a month ago! after 9 days the ceiling fell in above the main bedroom due to water and 5 year rubbish accumulating in gutters – day 22 we have a water leak which is showing a big mould mark on garage ceiling, apparently the stairs are illegal from front door to upper floor (main rooms) there could be land slippage due to cracks around the pool and water has damaged through varandah meaning that 5″ legs holding it up have to be replaced – surely the pre-inspection should have found all these?? Wendy – we want to move out! also to rub it in the road was noisey when we did the inspection and agent said that it is noisey some saturdays due to trailers – during mid week the noise starts at 5am and finishes 10pm – it is horrendous and the house shakes and the windows wobble. HELP
Hi Wendy,
Thanks for your message and for visiting finder.
Sorry to hear you experienced this. Cooling off periods is a time where you can cancel the sale even though you’ve signed the contract. This cooling off period starts on the day you sign and is usually five business days long, Sundays and public holidays not included, but it varies by state. If you change your mind about buying a property during this time, you can cancel the sale.
If you wish to back out of a contract after the cooling-off period has ended, it could be costly.
Your contract will contain details about the penalties imposed if you decide to withdraw from the binding agreement you have signed after the cooling-off period has expired. You’ll most likely have to pay default penalties and compensate the seller for any losses they have experienced. Plus, you will also lose the money you have already put towards legal and conveyancing fees, building and pest inspections, and any other property purchase expenses.
If you’re unsure about your rights in this situation or the implications of withdrawing from a contract after the cooling-off period, discuss your options with a solicitor.
Don’t hesitate to message us back if you have more questions.
Cheers,
Nikki
if a company buys a house do they get a cooling off period?
if they cancel the purchase , how much of the deposit do they loose?
Hi Jason,
Thank you for your inquiry.
1. if a company buys a house do they get a cooling off period?
Yes, corporate bodies (companies) can get a cooling off period when they purchase a residential house. Although please note that the residential land is limited/confined to
1. land where there are up to 2 places of residence, or
2. vacant land on which a residence can be lawfully constructed, or
3. a single community lot or strata unit for residential purposes, but the land area is not greater than 2.5 hectares.
The purpose of this condition is to protect small companies who buy a property for investment purposes.
2. if they cancel the purchase, how much of the deposit do they loose?
Since the rules on cooling off periods differ from one state and territory to another, basically, the possible amount/percentage of sale price a company can lose is listed above. It is best that you also inquire with your solicitor what rules apply in your location.
Cheers,
May
Hi there,
I have signed the contract of sale to buy a property in Victoria. but due to some reasons I cooled off the contract. I signed on 05.05.16 and requested solicitor to cool off on 09.05.16. my solicitor says I am still able to cool off. my solicitor sent them email at 2010 hours. but vendor’s solicitor has been telling me that I cant cool off as it was sent after 8 pm. Plz advise.
Hi Mister,
thanks for the email.
Unfortunately we can’t provide legal advice regarding this. I would recommend contacting your solicitor or seeking a second opinion to find out what your next steps could be.
Sorry I couldn’t be of any help,
Marc.
Dear Sir/Madam
I had an offer accepted for the purchase of a property in Canberra. My lawyer met me for ten minutes and got me to sign the contract and a waiver of a cooling off period without an explanation as to why it was required/no advice was provided on this matter. I was pressurized to sign these documents from my own lawyer. During the interim, the lawyer was also negotiating the conditions of the contract (e.g. is the oven included etc). I was never provided a copy of the contract to review before it was exchanged. I have now entered the cooling off period, but my rights have been taken away from me.
Could you please advise me as to how I could address this matter with urgency. Thank you
Moonwalker
Hi Moonwalker,
Thanks for reaching out. I’m sorry to hear about your situation.
In the ACT, you have the right to a cooling off period which is five business days once the contracts have been exchanged. If your lawyer did not explain the terms of the contract to you and if they (or the agent) coerced you into signing the contract as you mentioned above, then this is a breach of their duty of care.
I recommend contacting your lawyer directly to understand why the cooling off period was waived. If you are unable to resolve the matter, then I strongly suggest that you seek independent legal advice to discuss your options.
The Australian Securities and Investments Commission (ASIC) provide free legal counselling online which you may find useful.
All the best,
Belinda
If a buyer terminates a contract to buy a house without a valid reason months after the contract was signed, how does the seller get compensated? Does the seller have to take that person to court ? This would be out of the question for many people as the lawyer costs of $500/hour,are not affordable. I live in W.A. This is a situation that is causing us an enormous amount of stress at the moment .Would love to hear what you think about this. Thankyou
Hi Angelique,
Thanks for reaching out, and I’m sorry to hear that this is causing you stress.
All Australian states and territories have a standard cooling off period for non-auction sales, except for Tasmania (TAS) and Western Australia (WA).
If a buyer terminates a contract after the contract was signed, then the seller may seek to keep the deposit and the buyer may also have to pay other penalties to the seller. However, if the contract does not proceed for valid reasons, such as if the buyer genuinely could not access finance, then the deposit may be refunded.
I recommend getting in touch with Western Australian Department of Commerce to discuss your options. The Australian Securities and Investments Commission (ASIC) offers free legal advice which you might find useful.
Alternatively, you may need to get professional help by speaking with a conveyancer or solicitor for your property and conveyancing needs.
All the best,
Belinda
Many thanks for your for input.