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Do you need immediate help?
- If you want to speak to someone at Centrelink, call the employment services line on 132 850 or visit the Services Australia contact page for other support numbers.
- If you want to speak to someone about financial hardship, call the National Debt Helpline on 1800 007 007 or use the online chat service.
- If you need assistance with a no-interest loan, reach out to Good Shepherd to see if you're eligible. You could receive up to $2,000 to cover essential expenses or $3,000 for housing expenses.
Can I apply for a credit card if I’m receiving government assistance?
You need some form of regular income to get a credit card. Some banks and credit card companies will include Centrelink payments as part of this income.
This can include:
- Austudy
- Carer's allowance
- Child support payments
- Child care benefits
- Centrelink long-term pensions
- Parenting payments
- Foster care allowance
- Family tax benefit A and B
Getting an application approved also depends on other factors, including your employment status, your credit history, expenses and other debts.
Which credit card companies accept Centrelink payments as income?
You can compare details for some Australian credit card issuers below to see whether or not they consider specific benefits.
Benefit | CBA | ANZ | NAB | Westpac Group | Bank Australia | Great Southern Bank |
---|---|---|---|---|---|---|
Austudy | N/A | N/A* | ||||
Carer's allowance | (Must be permanent) | |||||
Child support payments | (must be expected to be received for a minimum of 5 years) | |||||
Child care benefits | N/A* | |||||
Centrelink long-term pensions | ||||||
Parental/Maternity leave payments | ||||||
Foster care allowance | N/A | |||||
Family tax benefit A and B | (must be expected to be received for a minimum of 5 years) | |||||
Comments/ required documents | JobSeeker isn't accepted. You need to provide a statement of benefits from Centrelink and an official letter from the courts showing child-support payments. | "Signed Statement of Position" from Centrelink confirming ongoing payments or a bank statement showing consistent payments in the last 3 months. | Provide bank statements and/or a letter from Centrelink showing proof of payment. | JobSeeker allowance isn't accepted. You need to provide documents from Centrelink showing proof of payments. | These details are specific to the Bank Australia Low Rate Visa Credit Card. | Provide documents from Centrelink confirming your most recent payment and ongoing benefit amounts. |
*N/A - In this instance, the institution doesn't have a set policy on this, so you'll need to contact them directly to discuss it on a case-by-case basis.
Not sure if you're eligible? Contact the card provider
It's impossible to know if you'll get a credit card application approved until you submit one. And getting rejected can temporarily hurt your credit score.
So it's a good idea to call a bank or card provider before applying and asking specifically about your situation and the Centrelink benefits you receive.
How do I apply for a credit card if I have more than one source of income?
If you receive income from a few sources – such as child support payments, Family tax benefit A or B and a casual job – you should include details for all of them when you apply for a credit card.
Every card provider has a different application form, but you list your main source of income (such as a casual or part-time job) when asked to nominate your income. And if you receive a parenting payment from Centrelink you would list that under additional sources of income.
You'll probably need to provide documents to establish each source of income. This includes payslips or bank statements.
How can I increase my chances of credit card approval if I'm on Centrelink?
- Find a suitable card. If you have a low income, your best bet is something like a low rate credit card. These often have credit limits as low as $1,000.
- Check the eligibility requirements before applying. You need to be 18 or over, and there are also requirements like residency and minimum income. Minimum income requirements for credit cards can start from around $30,000, according to Finder's credit cards database. But a lot of banks don't state a minimum income anymore.
- Get your documents together. You'll be asked to provide proof of identification (such as your driver's licence or passport) and proof of income. This may include recent pay slips, bank statements and documents from Centrelink.
- Only apply for one card at a time. Every credit card application you make is listed on your credit report. Applying for too many credit cards in a short period of time can lower your credit score. So, aim to only apply for one card at a time. If your application is rejected, spend some time (usually at least 6 months) improving your credit score before you apply for another one.
- Check your credit score. You usually need to have a good credit score to get a credit card. Check your credit score for free through Finder.
What kind of credit card can I get?
Different types of credit cards can suit different needs. For instance:
- If you receive a relatively low income, consider a card with low minimum income requirements and a low minimum credit limit.
- If you'll only use a card for emergencies, a card with $0 annual fee won't burn a hole in your pocket while you're not using it.
- If you think you might not pay off the balance in full each month, consider a card with a low interest rate for purchases.
"Most banks offer a low rate credit card. These cards have purchase rates of around 15% or lower, annual fees under $100 and often have credit limits as low as $500 or $1,000. These are easier cards to get approved for, and are worth considering if you're on a low income. But you still need regular income and a good credit score too."
Alternatives to a credit card when you're on Centrelink
It can be difficult to get approved for a credit card when your main source of income is from JobSeeker or another Centrelink payment. But if you need access to funds, some other options to consider include:
- Personal loans. There are some personal loans with low income requirements. But as they may have higher interest rates and fees than other loans, make sure you consider the costs and compare options before deciding to apply.
- No interest loans. No Interest Loans (NILs) offer up to $3,000 for people who earn less than $70,000 (or $100,000 as a couple). These loans are administered by Good Shepherd and are available through a range of non-profit community organisations around Australia.
- Centrelink advance payment. You can ask for a one-off or regular advance from Centrelink when you're recieving an eligible payment, including JobSeeker, Family Tax Benefit A, Age Pension, Carer Payment and Austudy. You can check if you're eligible and apply through MyGov, the Express Plus app, in a service centre or by calling 136 240.
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I’m currently receiving jobseeker (long term but actively looking for work) to better my position financially as well just hasn’t come through as yet for me. I also received tax an and b benefits what’s my best chance Le my credit score is stable at 599. But to better it they suggest a credit card. I’d just like $1000 “emergency fund” then to better my rating as well. Any advise… suggestions for which card etc please thx
Hi Justine,
You can compare credit cards and view different types of benefits accepted by Australian credit card issuers in this guide. But it can be difficult to get a credit card without an additional form of income, such as a casual job. Some lenders also specify that JobSeeker isn’t accepted. So, if you compare and find a credit card you want to apply for, you could call the bank or lender to discuss your eligibility directly. In regards to credit scores, Finder also has a guide on how to improve your credit score that may offer you some other options. I hope this helps.
Hi Sandra,
Thank you for your inquiry.
It’s possible as some credit card issuers would accept Centrelink payments as part of your income. However, they would still consider other personal factors such as your credit history and your other sources of income.
You may refer to the table on this page for the accepted government assistance payments for each bank/institution.
I hope this helps.
Best,
Maria
Hi,
I am almost finished paying off a part 9 debt agreement (one payment left!) I’m a single mother on parenting payment. My taxable income is approx $19,000. I want a credit card with a low limit just for emergencies for eg if my car needs repairs. Is there any chance of me being approved for a credit card? Or will my credit rating be affected forever because of the part 9 agreement?
Thank you.
I’m a single mum with 2 babies who has been left with bad credit and have to start from scratch. I’m trying to get back on my feet but I need help and my daughters 3 birthday is around the corner. I’m looking for anything that can help me get through and something I can use for back up
Hi Sarah,
Thanks for your inquiry.
Sorry to hear about your situation. If you are receiving Centrelink payments, you may apply from the lenders who accepts loan application for people receiving Centrelink payments or receiving a low income. These include loans from short-term lenders, banks, and credit unions. You can also avail of Government and community financial assistance schemes.
Please ensure to read through the relevant product disclosure statement and terms and conditions of the loan to ensure that you got everything covered before you apply.
I hope this helps.
Cheers,
Debbie
I’m a single mum of 2 young children on centerlink with bad credit I’m looking to get all my past and new debts rolled into one with a little cash left over to buy a cheap car. Where can I go
Hi Sarah,
Thanks for your inquiry.
There are a few options available to you. Perhaps you should try debt consolidation wherein all your loans will be combined into one. With minimized rates and fees, it’ll be easier for you to get rid of debt.
For more information, you can also see our balance transfer credit card comparison page.
Also, you might want to take a look at our bad credit car loans for more tips.
Make sure to compare your options while considering your own financial situation to find which alternative is of most value to you. Before applying, please also ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.
I hope this helps.
Thanks,
Sally