How do I use the $129 Virgin Australia flight voucher

If you have a Virgin Australia Velocity Flyer or Velocity High Flyer credit card, follow these steps to get the $129 gift voucher:

How do I apply for a balance transfer to a Virgin credit card?

When you apply for a Virgin Money credit card, you can request a balance transfer from an existing Australian credit card, store card, personal loan or line of credit held with another financial institution.

Which bank is linked to Virgin Money?

Virgin Money is a division of Bank of Queensland and its credit cards are issued by NAB following its Citigroup acquisition.

How do I find out my credit limit?

Your credit limit refers to how much money you'll have access to on your Virgin credit card. During your application, you can nominate a specific credit limit or let Virgin Money assign a credit limit for you. Note that the credit limit you're approved for will depend on factors such as your income and credit history, so you may not always get the limit you request. You can also apply for a credit limit increase if you've demonstrated the ability to repay further into your card ownership.

How do I add an additional cardholder to the account?

You can request an additional cardholder when you apply for your Virgin credit card. You'll need to provide the person's name, date of birth and other personal details as part of the application.

How do I make a repayment on my Virgin Money credit card?

You have the following options to make repayments on a Virgin Money credit card.

What do I do if my credit card is lost or stolen?

If you have lost your credit card or it has been stolen, contact Virgin 24/7 on 13 37 39 (or +6 12 8288 2222 if you’re overseas). A member of the Virgin Money team will block your card and arrange for a new one to be sent out to your location.

How do I register for online banking?

When you get your new credit card, you'll be able to sign up for a Virgin Money online banking account using these steps:

What’s my minimum monthly repayment?

For each statement you get, you're required to pay a minimum repayment of at least 2% of the closing balance or $25, whichever is greater. You must pay this amount by the due date listed on your credit card statement or you'll incur a late payment fee. However, if you want to avoid collecting interest, you should pay your balance in full before this due date.

When will points be transferred to my Velocity account?

If you have a Virgin Australia Velocity Flyer or High Flyer credit card, the points you have earned for your eligible spending will be calculated at the end of each statement period. Points will then be transferred to your Velocity account within three business days from the end date on your statement.

Virgin Credit Cards

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From frequent flyer rewards cards to low rate and no annual fee options, Virgin Money credit cards offer something for every type of spender. Depending on the card you choose, you could also get an introductory 0% interest rate on balance transfers or purchases, bonus points and platinum perks such as complimentary insurance and flight vouchers.

Compare Virgin Money Credit Cards

Product	Purchase rate p.a.	Annual fee	Balance transfer rate p.a.	Amount Saved
Virgin Money Anytime Rewards Credit Card - Balance Transfer Offer Virgin Money Rewards	Purchase rate p.a. 19.99%	Annual fee $149	Balance transfer rate p.a. 0% for 24 months with 1% balance transfer fee, then 20.99%	$1,363.89 over 24 months	Save with a 0% balance transfer offer for 24 months (with a one-time 1% BT fee).	Go to site More info Compare	loading Fetching your data...
Virgin Money Anytime Rewards Credit Card Virgin Money Rewards	Purchase rate p.a. 19.99%	Annual fee $149	Balance transfer rate p.a. 0% for 12 months with 0% balance transfer fee, then 20.99%	$778.32 over 12 months	Offers 80,000 bonus Virgin Money Points (worth $400 in gift cards) when you spend $3,000 or more on eligible purchases in the first 3 months.	Go to site More info Compare	loading Fetching your data...
Virgin Australia Velocity Flyer Card - Balance Transfer Offer Velocity Frequent Flyer	Purchase rate p.a. 20.74%	Annual fee $149	Balance transfer rate p.a. 0% for 24 months with 1% balance transfer fee, then 20.99%	$1,363.89 over 24 months	Get 0% p.a. on balance transfers for 24 months (with 1% BT fee) and $129 Virgin Australia Gift Voucher.	Go to site More info Compare	loading Fetching your data...
Virgin Money No Annual Fee Credit Card	Purchase rate p.a. 0% for 6 months, then 19.99%	Annual fee $0	Balance transfer rate p.a. N/A		Save with a $0 annual fee and 0% p.a. on purchases for 6 months.	More info Compare	loading Fetching your data...
Virgin Money Low Rate Credit Card	Purchase rate p.a. 12.99%	Annual fee $99	Balance transfer rate p.a. 0% for 15 months with 3% balance transfer fee, then 21.69%	$787.92 over 15 months	Offers 0% p.a. for 15 months on balance transfers, with a one-time 3% balance transfer fee.	More info Compare	loading Fetching your data...
Virgin Australia Velocity Flyer Card - Bonus Points Offer Velocity Frequent Flyer	Purchase rate p.a. 20.74%	Annual fee $149	Balance transfer rate p.a. 0% for 12 months with 2% balance transfer fee, then 20.99%	$678.32 over 12 months	Get up to 50,000 bonus Velocity Points on eligible spending. Plus, a 0% balance transfer offer with a one-time 2% balance transfer fee and a yearly $129 Virgin Australia Gift Voucher.	More info Compare	loading Fetching your data...
Virgin Australia Velocity High Flyer Card Velocity Frequent Flyer	Purchase rate p.a. 20.74%	Annual fee $329	Balance transfer rate p.a. 0% for 12 months with 0% balance transfer fee, then 20.99%	$598.32 over 12 months	Get up to 80,000 bonus Velocity Points and 100 bonus Status Credits when you meet the spend criteria. Plus a $129 Virgin Australia Gift Voucher and 2 lounge passes per year.	More info Compare	loading Fetching your data...

If you're looking for other cards that earn Velocity Points, check out our comprehensive guide to Velocity Frequent Flyer credit cards.

Types of Virgin credit cards

Frequent flyer credit cards

The Virgin Australia Velocity Flyer and High Flyer credit cards earn Velocity Points for every $1 you spend on eligible purchases. These points are added to your Velocity account, where you can redeem them for flights with Virgin Australia and other airline partners, accommodation, gift cards and items from the Velocity Rewards Store.

Similar to other Velocity credit cards, you could also get bonus Velocity Points offers with a new Velocity Flyer or High Flyer card. But these cards also stand out from other frequent flyer options by offering a $129 Virgin Australia gift voucher each year.

Premium credit cards

The Virgin Australia Velocity High Flyer is a top-tier rewards card that offers a higher earn rate than the Velocity Flyer, with 1 Velocity Point per $1 on eligible purchases up to $8,000 per month, then 0.5 Velocity Points for every $1 spent.

It also offers 2 complimentary single-entry Virgin Australia domestic lounge passes each year and complimentary travel insurance. While its standard annual fee of $329 is similar to other premium rewards cards, make sure you consider whether the benefits will outweigh the cost of it.

Balance transfer credit cards

If you have existing debt you want to pay off, a Virgin Money balance transfer credit card could help you save on interest charges by offering a competitive introductory interest rate, such as 0% for up to 24 months. After that, a standard interest rate will apply to any balance remaining from the transfer.

With Virgin Money, you can balance transfer up to 80% of your available credit limit from credit cards, store cards, personal loans and lines of credit held with other Australian financial institutions. But keep in mind that no interest-free days apply to purchases when you're paying of a balance transfer on a Virgin credit card.

No annual fee credit cards

The Virgin No Annual Fee Credit Card gives you a way to save on credit card costs with an ongoing $0 annual fee. In comparison, credit cards with annual fees typically charge between $25 and $1,450. This card's 19.99% p.a. variable interest rate for purchases is also competitive with other no annual fee cards.

Low rate credit cards

Virgin's Low Rate credit card is designed to help you save on interest charges, offering a low variable purchase rate of 12.99% p.a. It also has an annual fee of $99 and contactless payment options through Visa payWave.

Our expert says

"I was looking for a credit card that would earn me stacks of Velocity Points. My nearest supermarket is Coles, and I already had plenty of Flybuys to convert to Velocity Points. For me, a Virgin Money credit card made most sense as it came with lots of bonus points and a high earn rate. The only downside was the annual fee, but the bonus points, when spent on reward flights, paid for itself immediately. Now I'm earning thousands of points each month and can save hundreds of dollars on flights per year."

Richard Whitten

Money Editor

Benefits you can get with a Virgin Money credit card

Velocity Frequent Flyer Points

If you get a Virgin Australia Velocity Flyer or High Flyer credit card, you'll earn Velocity Points for every $1 of eligible spending. You could also get with enough Velocity Points for a reward flight through an introductory bonus points offer if you meet the requirements. And you can earn extra points by using your frequent flyer credit card with Velocity partners.

Virgin Australia flight voucher - Velocity Flyer and High Flyer cards

Both the Virgin Australia Velocity Flyer and High Flyer credit cards offer you a $129 Virgin Australia gift voucher every year you have the card. All you have to do is make a retail purchase with your card 2 months before requesting your voucher through the Virgin Money website. You'll then be issued with a $129 Virgin Australia gift voucher in the form of a Virgin Australia Travel Bank credit.

Your complimentary $129 voucher can be used towards booking Virgin Australia flights on all fare types including sale fares. It can also be used on selected Virgin Australia Holidays' packages and must be used within 12 months of its issue date. Even though you only have a year use the voucher, your travel dates can be any time – including after the expiry – as long as you book before that date.

Visa credit card perks

Virgin Money credit cards can be used in over 200 countries around the world through the Visa card network, including for contactless payments. You also get access to Visa Offers + Perks, a free platform with travel, shopping, dining and entertainment offers available when you use an eligible card. And protection with Visa's Zero Liability Policy for fraudulent transactions.

Mobile wallets

If you have an Apple Pay, Google Pay or Samsung Pay account, you can add your Virgin credit card and make payments straight from your smartphone or other devices.

How to apply

You can apply for a Virgin Money credit card online in around 10 minutes by filling in a secure application form on the website. Alternatively, you can apply over the phone by calling Virgin Money on 13 37 39. To get started, make sure you meet the eligibility requirements and have your relevant information ready for the application.

Eligibility requirements

Age. You must be at least 18 years old to apply for a Virgin credit card in Australia.
Residency status. You'll need to be an Australian citizen or permanent Australian resident.
Minimum income. Depending on the card, you'll need to meet a specific income requirement to qualify for the card.
Credit rating. You'll need a good credit history to receive approval.

Documents and details

Personal details. You’ll need to provide basic personal information like your address and date of birth. You’ll also need to verify your identity using an accepted form of identification such as your drivers licence number.
Employment details. This covers your main income, employment status and your employer's contact details. You may also need to provide supporting documentation such as recent payslips or tax assessment notices.
Financial details. You also need to include details of your living expenses, as well as any other assets, credit cards, loans or other liabilities.
Credit card details. If you're applying for one of the Velocity Point-earning credit cards, you'll need to provider your Velocity Frequent Flyer details. And if you're applying for a balance transfer, you'll need to include details of the account/s you want to transfer a balance from.

After you've submitted your application online, you should get a response in moments. If you have any questions, contact Virgin Money on 13 37 39.

Credit card brands similar to Virgin Money

If you want frequent flyer points and travel perks, here are 3 other credit card providers you could compare with Virgin Money:

Frequently asked questions about Virgin credit cards

If you have a Virgin Australia Velocity Flyer or Velocity High Flyer credit card, follow these steps to get the $129 gift voucher:
1. Wait 30 days from your card approval date. If it's after the first year, you'll need to wait 30 days from the anniversary of when your card was approved.
2. Make a retail purchase 2 months before requesting the voucher. You can make any retail purchase, as long as it's within the 2 months before you request your gift voucher.
3. Request the $129 Virgin Australia gift voucher. The Virgin Money website has a dedicated request page for the $129 gift voucher. Follow the prompts and wait for details of the Virgin Australia Travel Bank account.
4. Make a booking within 12 months. Once the $129 Virgin Australia gift voucher has landed in your Travel Bank account, you can book flights through the Virgin Australia website or by calling 13 67 89. If you want to use the gift voucher for a holiday package, call Virgin Australia Holidays on 13 15 16. Before you pay, make sure you log in to your Travel Bank account or tell the person on the phone that you want to use the gift voucher.
Remember, you can only use the $129 Virgin Australia gift voucher once per year and need to book within 12 months of when your Virgin Australia Travel Bank account is updated. If you don't use your voucher, the value won't rollover to future years, so it's worth keeping it in mind whenever you're planning a trip.
Your credit limit refers to how much money you'll have access to on your Virgin credit card. During your application, you can nominate a specific credit limit or let Virgin Money assign a credit limit for you. Note that the credit limit you're approved for will depend on factors such as your income and credit history, so you may not always get the limit you request. You can also apply for a credit limit increase if you've demonstrated the ability to repay further into your card ownership.
You can request an additional cardholder when you apply for your Virgin credit card. You'll need to provide the person's name, date of birth and other personal details as part of the application.
If you’re an existing Virgin credit card account holder, you can request to add a supplementary card on your account by submitting an additional cardholder request form, which is available from the Virgin website. It may take up to 10 business days to process and issue an additional cardholder request. Please note that if the additional card incurs an annual fee, it will be charged to the primary cardholder's account when the supplementary card is issued. If you're the primary cardholder, you'll also be responsible for all charges on the account.
You have the following options to make repayments on a Virgin Money credit card.
- Direct debit. Go to the Virgin Money website to complete and submit a Virgin Money Direct Debit Auto Pay Application Form. This method of payment allows you to automatically pay your entire account balance, just the minimum repayment or a specific amount when your statement comes. The money is taken from a savings or transaction account linked to your Virgin credit card account.
- BPAY. You can pay your Virgin credit card from another lender’s internet banking facility using BPAY. The Virgin Money BPAY biller code is 49551 and your customer reference number is your 16-digit credit card number.
- Cheque. Virgin credit card statements are currently issued with a payment slip. Complete this form and mail it with a cheque to Virgin Money at GPO Box 4299, Sydney NSW 2001. Make the cheque payable to your Virgin Money credit card account number and be sure to include the name of the credit card (e.g. Virgin Australia Velocity Flyer Card). Make sure you write your account number on the back of the cheque. Also keep in mind that the Reserve Bank of Australia is phasing out cheques over the next few years.
- In person at Australia Post. You can pay your Virgin credit card at Australia Post using cash or EFTPOS.
Important: Make sure you leave enough time for a payment to be processed before the due date on your statement. For example, it may take 48 hours for Australia Post payments to show up on your account balance.
When you get your new credit card, you'll be able to sign up for a Virgin Money online banking account using these steps:
1. Go to virginmoney.com.au and look for the "Login" icon in the top right-hand corner of the screen.
2. Hover your mouse/cursor over the "Login" icon. A menu will appear showing all the different options.
3. Click on "Credit Cards" in this menu. You'll then be taken to the Virgin Money credit cards login page.
4. Hit the "Register" button above where you would enter your login details (if you had them).
5. Follow the prompts to complete your online account registration.
Once you have registered, you can also login to your Virgin credit card account by following steps 1-3 and then entering the login details provided when you registered.
For each statement you get, you're required to pay a minimum repayment of at least 2% of the closing balance or $25, whichever is greater. You must pay this amount by the due date listed on your credit card statement or you'll incur a late payment fee. However, if you want to avoid collecting interest, you should pay your balance in full before this due date.

Virgin Money phone number: 13 37 39
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Velocity Frequent Flyer credit cards

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Written by

Amy Bradney-George

Journalist

Amy is an experienced journalist with over 16 years of experience, contributing to major publications like Money Magazine, The Sydney Morning Herald, and ABC News Australia. Specialising in personal finance, she frequently appeared in media outlets and on radio. Amy holds a Bachelor of Arts in Journalism and Drama from Griffith University and earned RG146 certifications in Tier 1 Generic Knowledge and Tier 2 General Advice Deposit Products, ensuring her expertise is grounded in current financial regulations. Amy was Finder's Senior Writer for Credit Cards from 2016 to 2024. See full bio

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57 Responses

mattApril 13, 2015

Hello, I have recently been approved for a virgin money credit card, how long does it take for the card to be issued/
Thank you

Finder

JonathanApril 14, 2015Finder

Hi Matt, thanks for your inquiry!

The expected time for the card to be delivered is 7-10 business days.

Cheers,

Jonathan

MarvinApril 7, 2015

Hi, Will there be a balance transfer fee on Virgin No Annual Fee Credit card when I do a balance transfer? Thanks

Finder

JonathanApril 8, 2015Finder

Hi Marvin, thanks for your inquiry!

There is no fee applicable for balance transfers with Virgin Money.

Cheers,

Jonathan

RMarch 9, 2015

Is there a travel insurance package attached to the Virgin money visa platinum card?

Finder

JonathanMarch 10, 2015Finder

Hi R,

Thanks for your inquiry.

High flyer and flyer cards are eligible for Virgin’s complimentary credit card insurance. For more information on the inclusions and the terms of the policy, please see our guide to Virgin Money complimentary travel insurance.

Cheers,
Jonathan

SharonFebruary 17, 2015

Is the Velocity frequent flyer card – a credit card as such or can you use it like a visa debit card in which purchases come from my own money.

Finder

JonathanFebruary 18, 2015Finder

Hi Sharon, thanks for your inquiry!

The Velocity Frequent Flyer Card is a credit card. Purchases will be charged at the applicable purchase interest rate.

Cheers,

Jonathan

lizFebruary 5, 2015

Do all Virgin credit cards earn Velocity points?

Finder

JonathanFebruary 5, 2015Finder

Hi Liz, thanks for your inquiry!

At this point of time all Virgin Credit cards earn Velocity points, with the exceptions of the Low Rate Credit Card and the No Annual Fee Credit Card.

Cheers,

Jonathan

Virgin Credit Cards