Cointree review
- Regulator registration
- AUSTRAC
- Supported assets
- 225
- Fiat currencies
- 1
Our verdict
Cointree makes cryptocurrency purchases easy and has a number of useful features for new investors.
Cointree is a simplified cryptocurrency exchange that lets you buy and sell over 220 cryptocurrencies.
Cointree has an elegant and user-friendly interface that makes it easy to navigate and ideal for beginners.
Some of its useful features include the ability to make recurring purchases, swap coins instantly and copy other investors' portfolios. Swaps let you swap coins for any other without needing to go back into AUD each time, helping you save you money on fees.
Cointree charges a flat 0.75% fee for every trade, which reduces if you trade over $30,000 AUD in a 90-day period. There is no spot market though, which means it does not support limit orders, so you are only able to buy and sell cryptocurrencies at the current market price.
You can deposit AUD for free using PayID or bank transfer. You can also deposit cash at participating convenience stores around Australia.
Pros
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Copy investment portfolios. You can easily browse and buy combinations of coins that have recently performed well. Mind you, past performance is not indicative of future performance.
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Phone-based customer support. Cointree is one of very few exchanges in Australia to offer phone-based customer support which is available Mon-Fri, 10am-2pm AEST. You can also access live web chat.
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Complies with the Australian Transaction Reports and Analysis Centre regulations in Australia. AUSTRAC is the peak body for regulating cryptocurrency exchanges in Australia which requires Cointree to comply with laws and regulations that are intended to provide certain protections for users.
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Over 224 cryptocurrencies supported. Cointree supports 224+ assets, which should give you a good range of industries and asset types to invest in without needing to hop between multiple exchanges.
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Supports AUD. Cointree lets you trade with Australian dollars.
Cons
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No spot market. Cointree does not offer a spot market which means experienced traders or those seeking the lowest fees may want to consider another exchange.
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Trade limit. The maximum trade size is capped at AUD$50,000 so if you're placing large trades you may need to look elsewhere.
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Comparatively high trading fees. Cointree charges maker/taker fees of 0.5 – 0.75/0.5 – 0.75% on the spot market which is high compared to some other platforms. If low trading fees are important, use our table to compare trading fees between platforms.
Details
Product details
| Product Name | Cointree |
| Fiat Currencies | AUD |
| Cryptocurrencies | BTC, ETH, XRP, BCH, EOS, ADA, XLM, LTC, EOS, BNB & 215 more |
| Deposit Methods |
Bank transfer Blueshyft Cryptocurrency PayID |
| Trading Fee | 0.5 – 0.75% |
| Deposit Fees |
Fiat: None PayID/Bank transfer: None Cryptocurrency: None |
| Withdrawal Fees |
Fiat: None Cryptocurrency: Fees vary |
Ratings breakdown: How we scored Cointree
| Supported cryptocurrencies | ★★★★★ |
| Transferring money or assets | ★★★★★ |
| Fees and costs | ★★★★★ |
| Ease of use | ★★★★★ |
| Customer service | ★★★★★ |
| Features | ★★★★★ |
| Trustworthiness/security | ★★★★★ |
How we rate our crypto exchanges and platforms
Finder's editors objectively assess each platform across a spectrum of performance metrics using a system of 1 to 5 stars, which are designed to help you assess a crypto platform's strengths and weaknesses. You can read our full methodology for more information.
Our score and selection of the best crypto exchanges is based on the same criteria as our annual Crypto Trading Platform Awards, updated by our editorial team throughout the year to reflect changes in the market.
About Cointree
Cointree was founded in 2013 by Shane Stevenson with the goal of making cryptocurrencies easier and more accessible. It has achieved its mission through its simple and elegant interface which is easy to use and well suited to beginners.
It is based in Melbourne and is locally owned and operated.
Jess Renden is CEO, as of 2022.
Cointree supported assets
Cointree supports over 224 cryptocurrencies, but some notable assets are missing. Namely, Lido Staked Ether, Wrapped stETH and Sui, which are in the top 20 cryptos by market cap. In total, 17 of the top 20 cryptos are available on Cointree.
Popular assets on CointreeCointree fees review
Deposit and withdrawal fees
| Transaction type | Fee |
|---|---|
| Deposit funds | Fiat: None PayID/Bank transfer: None Cryptocurrency: None |
| Withdraw funds | Fiat: None Cryptocurrency: Fees vary |
Cointree uses a maker taker fee structure for spot market trading. Instant purchases incur a separate fee.
| Type | Fee |
|---|---|
| Maker | 0.5 – 0.75% |
| Taker | 0.5 – 0.75% |
Maker fee explained. A maker fee is the fee charged when you propose an order for other traders to take. In other words, this fee is charged when you place a limit order to sell an asset, but that order is not filled immediately.
Taker fee explained. A taker fee is a fee charged when a buy order is matched immediately with a sell order on the books. This is the fee charged when you place a market buy order.
Cointree deposit methods
- Bank transfer
- Blueshyft
- Cryptocurrency
- PayID
How to sign up on Cointree
Before you can get started trading on Cointree, you'll have to go through a Know Your Customer (KYC) verification process (which usually involves proof of identification).
- Get started
Visit Cointree's site. After selecting the Get Started button, fill in the create account form. - Set up payment
Before you can start trading, you have to add your bank account to your Cointree account. There are several options to choose from, so choose the option most compatible. - Provide identification
Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver's license for this. - Start trading
After all that is processed, you're ready to trade on Cointree.
About the Cointree app
The Cointree app is very similar to the desktop exchange and offers the same features in an elegant and easy to navigate format.
You can trade crypto, deposits and withdraw assets as well as access customer support. 
| App store | Rating | Total reviews |
|---|---|---|
| Google Play | 3.0 stars | 30 reviews with 5k downloads |
| Apple Store | 3.5 stars | 23 reviews |
Is Cointree safe?
Regulation. Cointree is registered with AUSTRAC as a digital currency exchange. They are also a member of Blockchain Australia, which is an industry body designed to implement best practices.
Verification process. Verification is required before you can buy or sell on Cointree. The process involves sending identification to Cointree, which gets it verified through a third party. This is a standard process for cryptocurrency exchanges in Australia and helps protect against fraud and money laundering.
Safety features. Cointree offers two-factor authentication to help you protect your account and says all user passwords and wallet private keys are encrypted and "salted" to better protect weaker passwords from brute force attacks.
Keeping your crypto secure
All centralised exchanges, including Cointree, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.
Ledger Nano X Wallet |
Trezor Model T Wallet |
SafePal S1 Wallet |
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Supported assets 5,500+ |
Supported assets 1,000+ |
Supported assets 30,000+ |
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Price (USD) $149 |
Price (USD) $129 |
Price (USD) $49.99 |
See more of the best crypto wallets
Cointree customer support
Cointree is one of very few exchanges in Australia to offer phone-based customer support. They can be reached Mon-Fri, 10am-2pm AEST/AEDT.
They also operate live web chat during the same hours.
In addition to direct customer support, there are help center articles which help answer common issues.
You can also use the help center to lodge a support ticket.
How to reach Cointree customer support
- Help center articles
- Live chat
- Phone
- Support ticket
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Your reviews
James Finder
Cryptocurrency editor
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Joanne Finder
December 12, 2017
Hi Ian,
Thank you for visiting Finder.
As stated from our guide on how to sell bitcoin, even after you’ve sold your bitcoin, your transaction hasn’t been fully completed. The final step is to withdraw the proceeds of your sale into either your bank account or your cryptocurrency wallet. So when selling bitcoin in Australia, look for a cryptocurrency exchange platform that permits AUD withdrawals and check if your preferred withdrawal method is supported. You may refer to our guide above to know the other factors you may consider. Also, on the page, is a comparison table you can use to see which exchange suits you. It should allow you to compare platforms based on their deposit methods, fiat currencies, and cryptocurrencies they support.
Once you have chosen a particular cryptocurrency exchange, you may then click on the “Go to site” button and you will be redirected to their website where you can sign up for an account or get in touch with their representatives for further assistance.
As a gentle reminder, please verify the nature of any product or service (including its legal status and relevant regulatory requirements and consult the relevant regulators’ websites) and consider your own circumstances before making any decision. Cryptocurrencies are speculative, complex, and involve significant risks:
- They are highly volatile and sensitive to secondary activity.
- Performance is unpredictable and past performance is no guarantee of future performance.
This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service, or offering. Finder, or the author, may have holdings in the cryptocurrencies discussed.
Cheers,
Joanne
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Ian
December 09, 2017
Which australian exchange lets you withdraw funds when you sell your coins and also supports multiple coins?