Our verdict: AGL plans are on the more expensive side in most states. However, if you value customer support and an easy to use app it could be right for you.
AGL is one of Australia's 3 largest electricity and gas retailers. While its plans tend to offer a bit more in the way of features and rewards, they also come at a slightly more premium price in .
The good news is there are monthly billing options to help manage the cost of your plan as well as no lock-in contract.
Pros
Access to a range of discounts with AGL Rewards - just by signing up
Mobile app to track usage and manage your plan
Live chat support available
Options to bundle your energy and internet plans. This can save up to $35 a month for the first 6 months
Cons
Rated poorly for environmental friendliness
Credit card fees apply
2023 Finder Customer Satisfaction Awards
Highly commended: Gas provider (national)
AGL has taken out 3rd spot in our national gas ratings. Customers gave it top marks for providing value for money, good customer service and ease of signing up.
AGL took the lead among providers offering gas plans in WA. It scored highly for offering value for money. An impressive 98% of respondents said they’d recommend AGL.
In late November 2023, AGL introduced a new electricity plan called AGL Netflix plan. The plan gives you free Netflix with ads ($8 per month). Alternatively if you want to have a higher Netflix tier you can do that too, but will still only receive a $8 per month discount.
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated gas prices are based on a residential customer on the Allgas Energy network who consumes 8000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated gas prices are based on a residential customer on the Australian Gas network who consumes 14000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
We currently don't have that product, but here are others to consider:
How we picked these
The annual estimated gas prices are based on a residential customer on the ATCO network who consumes 4015MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Can I bundle gas, electricity and internet with AGL?
Yes, you have the option of bundling your AGL electricity and gas bills with AGL internet and mobile.
AGL Internet
Save with $39/month off for the first 6 months then $15/month ongoing when you also sign up for an AGL energy plan.
Plan name
NBN speed tier
Standard monthly price
Discount price (first 6 months)
Ongoing discount price
Home Standard
NBN 50
$94
N/A
$79
Home Fast
NBN 100
$104
$65
$89
Home Superfast
NBN 250
$114
N/A
$99
Home Ultrafast
NBN 1000
$124
N/A
$109
AGL Mobile
You can save big on an AGL mobile plan with up to $20/mth off select plan fees for the first 6 months. Then $10/mth off ongoing.
Plan
Data
Standard monthly price
Discount price (first 6 months)
Ongoing discount price
5G Lite
20GB
$35
N/A
$25
5G Medium
80GB
$40
$20
$30
5G Large
160GB
$50
$30
$40
Does AGL offer a seniors plan?
AGL is one of the only energy providers on Finder that offers a specific plan for seniors.
Its Senior Saver plan is available to new and existing AGL customers in NSW, QLD, VIC and WA. To access the offer, you must:
Have a valid Seniors Card and add your number to your account.
Be the primary account holder.
Learn more: Depending on your state you may be eligible for a seniors energy rebate or concession.
AGL offers
Deal
Get up to $50 sign up credit on AGL Senior Plan
Sign up to AGL Seniors Plus electricity or gas plan and get up to $50 credit. Available to residents in NSW, VIC, SA and QLD. T&Cs apply.
AGL offers a solar feed-in tariff of 5c/kWh on its non-solar plans except in VIC where it's 5.2c/kWh.
AGL sells solar batteries and solar battery and system bundles if you don't have solar yet.
Green energy
Is AGL environmentally friendly?
Green Electricity Guide Rating: 1.2/10
Greenpeace's Green Electricity Guide consider AGL the least green energy provider.
It's Australia's biggest climate polluter and plans to burn coal until 2035 in addition to mining coal.
Despite this, AGL does participate in green initiatives. For example, you can purchase accredited GreenPower on all its plans. This allows AGL to send renewable energy back to the grid on your behalf.
You can choose equal to 20% or 100% of your household electricity consumption from renewable sources at the following rates:
Percentage of GreenPower
Cost
Cost per quarter
20% of GreenPower
$1 per week
$12
100% of GreenPower
4.4 cents per kWh
$55
Ready to sign up with AGL?
If you'd like to sign up to AGL's plans, click the green button. This will take you to AGL's website where you can enter your details and sign up.
Once you've made your request, AGL will take care of everything in the background. The switching process should be done in 2 business days. You'll be connected to power the whole time.
All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.
Thanks for your inquiry. Please note that we are not affiliated with AGL or any company we feature on our site and so we can only offer you general advice.
AGL have different Solar features and discount offers for each state in Australia. You may click on each state on this page to have a look at the details.
Please contact AGL directly for further inquiries.
Ampol Energy is offering households in NSW and South-East QLD a single, but competitively-priced, electricity plan and the added perk of saving on fuel.
Horizon Power is one of Western Australia’s largest providers of energy that specialises in the North West Interconnected System and the rural north of the state.
Dodo provides a range of services to customers across Australia, including electricity in Victoria, New South Wales and Queensland as well as gas in Victoria and New South Wales.
Ergon Energy creates and provides tailored and variable power supply to around 97% of the state of Queensland.
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Please advise your solar credit rate (buy back).
Hi Theodore,
Thanks for your inquiry. Please note that we are not affiliated with AGL or any company we feature on our site and so we can only offer you general advice.
AGL have different Solar features and discount offers for each state in Australia. You may click on each state on this page to have a look at the details.
Please contact AGL directly for further inquiries.
Cheers,
Rench