Alinta Energy review

Our verdict: Alinta Energy's prices fall in the middle of the pack most months, but you do get some extra perks such as Australia-based customer support and retail discounts.

3.8 ★★★★★ (386 reviews) Write a review
Dylan Crismale's headshot
Mariam Gabaji's headshot

By

Dylan Crismale

&

Mariam Gabaji

Updated

Fact checked
Alinta Energy

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Alinta Energy review

Alinta Energy's been powering Aussie homes for 30 years. It's one of the biggest names outside the big three - AGL, Origin and EnergyAustralia.

If you're in NSW, VIC, SA or QLD, you can sign up for electricity, gas or solar. WA? You've got the option to switch to Alinta for gas too.

Pros

  • Australia-based customer support
  • Access up to 10% off through its Rewards Shop for dining, groceries and more
  • You can easily manage your plan details and track energy usage via it's mobile app

Cons

  • Not the most environmentally friendly option
electricity and gas price icon

What do you want to compare?

Compare electricity plans from Alinta Energy

1 - 3 of 3
Updated regularly
Product Plan features Reference price Typical annual cost
Alinta Energy - HomeSaver Select
Alinta Energy logo
Reference price
8% less
than reference price
Estimated cost/year (typical usage)
$1,660/year
Go to siteView details
Alinta Energy - Solar Balance
Alinta Energy logo
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,810/year
Go to siteView details
Alinta Energy - Carbon Balance
Alinta Energy logo
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,810/year
Go to siteView details
loading
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 3
Updated regularly
Product Plan features Reference price Typical annual cost
Alinta Energy - HomeSaver Essential
Alinta Energy logo
Reference price
19% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,180/year
Go to siteView details
Alinta Energy - Solar Balance
Alinta Energy logo
Reference price
4% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,400/year
Go to siteView details
Alinta Energy - Carbon Balance
Alinta Energy logo
Reference price
5% more than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,530/year
Go to siteView details
loading
The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 3
Updated regularly
Product Plan features Reference price Typical annual cost
Alinta Energy - HomeSaver Advantage
Alinta Energy logo
Reference price
16% less
than reference price
Estimated cost/year (typical usage)
$1,720/year
Go to siteView details
Alinta Energy - Solar Balance
Alinta Energy logo
Reference price
4% less
than reference price
Estimated cost/year (typical usage)
$1,970/year
Go to siteView details
Alinta Energy - Carbon Balance
Alinta Energy logo
Reference price
1% less
than reference price
Estimated cost/year (typical usage)
$2,040/year
Go to siteView details
loading
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 3
Updated regularly
Product Plan features Reference price Typical annual cost
Alinta Energy - HomeSaver
Alinta Energy logo
Reference price
4% less
than reference price
Estimated cost/year (typical usage)
$2,120/year
Go to siteView details
Alinta Energy - Carbon Balance
Alinta Energy logo
Reference price
2% less
than reference price
Estimated cost/year (typical usage)
$2,180/year
Go to siteView details
Alinta Energy - Solar Balance
Alinta Energy logo
Reference price
1% more
than reference price
Estimated cost/year (typical usage)
$2,230/year
Go to siteView details
loading
The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Compare gas plans from Alinta Energy

1 - 3 of 3
Updated regularly
Product Plan features Charges Typical annual cost
Alinta Energy - HomeSaver Plus
Alinta Energy logo
Pricing
Supply: 57.46c/day
Usage: 2.39 - 4.91c/MJ
Estimated cost/year (typical usage)
$930/year
View details
Alinta Energy - HomeSaver Choice
Alinta Energy logo
Pricing
Supply: 65.11c/day
Usage: 2.68 - 5.51c/MJ
Estimated cost/year (typical usage)
$1,050/year
View details
Alinta Energy - Carbon Balance
Alinta Energy logo
Pricing
Supply: 66.74c/day
Usage: 3.05 - 5.93c/MJ
Estimated cost/year (typical usage)
$1,130/year
View details
loading
The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 2 of 2
Updated regularly
Product Plan features Charges Typical annual cost
Alinta Energy - HomeSaver Plus Gas
Alinta Energy logo
Pricing
Supply: 74.47c/day
Usage: 2.83 - 3.2c/MJ
Estimated cost/year (typical usage)
$720/year
View details
Alinta Energy - Carbon Balance Gas
Alinta Energy logo
Pricing
Supply: 82.19c/day
Usage: 3.5 - 3.93c/MJ
Estimated cost/year (typical usage)
$840/year
View details
loading
The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 2 of 2
Updated regularly
Product Plan features Charges Typical annual cost
Alinta Energy - HomeSaver
Alinta Energy logo
Pricing
Supply: 101.18c/day
Usage: 3.52 - 3.83c/MJ
Estimated cost/year (typical usage)
$680/year
View details
Alinta Energy - Carbon Balance
Alinta Energy logo
Pricing
Supply: 118.26c/day
Usage: 4.42 - 4.78c/MJ
Estimated cost/year (typical usage)
$820/year
View details
loading
The annual estimated gas prices are based on a residential customer on the APA (Allgas Energy) network who consumes 8000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 2 of 2
Updated regularly
Product Plan features Charges Typical annual cost
Alinta Energy - HomeSaver Plus
Alinta Energy logo
Pricing
Supply: 67.86c/day
Usage: 3.81 - 5.58c/MJ
Estimated cost/year (typical usage)
$1,030/year
View details
Alinta Energy - Carbon Balance
Alinta Energy logo
Pricing
Supply: 73.54c/day
Usage: 4.42 - 6.35c/MJ
Estimated cost/year (typical usage)
$1,160/year
View details
loading
The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 14000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 3
Updated regularly
Product Details Gas Price (annual estimate) Description
Alinta Carbon Balance
Alinta Energy logo
  • Monthly billing

  • No credit card fees
  • Plan prices are not fixed
$624
Alinta Standing Offer
Alinta Energy logo
  • Monthly billing

  • No credit card fees
  • Plan prices are not fixed
$842
Alinta Fair Go 40
Alinta Energy logo
  • Monthly billing

  • No credit card fees
  • Plan prices are not fixed
$333
loading
The annual estimated gas prices are based on a residential customer on the ATCO Gas Australia Network network who consumes 4015MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

What do Australians think of Alinta Energy solar energy provider?

  • 4.07/5 overall for Customer Satisfaction - higher than the average of 4
  • 4.13/5 for Trust - lower than the average of 4.3
  • 4.09/5 for Customer Service - higher than the average of 4.03

Based on Alinta Energy solar energy provider scores in Finder's 2024 Customer Satisfaction Awards.

Read a more detailed review on

Rewards and features
Customer service
Solar energy
Green energy

Rewards and Features

Rewards and features

🎁 Alinta Rewards Shop

Access rewards across a wide variety of outlets including up to 5% off retail, electronics, everyday essentials and dining. Plus up to 10% off experiences.

💰 Bill smoothing

Alinta offers SmoothPay to set up automated instalment payments differing from your quarterly bill. This is a service that lets you spread the cost of your bill over regular recurring payments. These an be done either weekly, fortnightly or monthly. You can still see your bills every 3 months to track how much electricity you are using. To set up SmoothPay you will need to get in contact with Alinta.

Customer Service

Customer service

Australia icon
Australian based customer support
Payment assistance
Financial hardship assistance

How do I get in touch with Alinta Energy?

Alinta has several ways for you to get in touch most days of the week. You can:

  • Call the customer service line from 8am-6pm AEDT Monday to Friday and 8am-12pm AEDT Saturday.
  • Send an online enquiry
  • Send a message on Alinta Energy's Facebook page
  • Good to know: Alinta's customer service team is based onshore in Latrobe Valley, Victoria.

Customer satisfaction

As of 20 March 2025, Alinta Energy has scored 3.8 out of 5 stars on Finder (from 386 reviews).

Alinta's review scores on other sites are:

  • Finder. 3.8/ 5 (386 reviews)
  • Product review. 1.7/5 stars (1,618 reviews)
  • Trustpilot. 4.2/5 stars (255 reviews)
  • Keep in mind: Customer reviews are subject and may not reflect your experience. Use reviews to inform your research when looking for a new energy provider.

Solar Energy

Solar energy

How much does Alinta Energy pay for solar feed-in tariff?

Alinta offers dedicated solar plans in NSW, VIC, QLD and SA.

See what the excess solar you generate could earn you:

1 - 1 of 1
Updated regularly
Name Product Reference price Typical annual cost
Alinta Energy - Solar Balance
Basic Plan Information | (ALI875591MRE2@EME)
Alinta Energy logo
Single rate tariffFeed in tariff available
Feed-in tariff
up to 10c/kWh
for first 10 kWh per day
then from 5 - 10c/kWh thereafter
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,810/year
Go to siteView details
loading
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 1 of 1
Updated regularly
Name Product Reference price Typical annual cost
Alinta Energy - Solar Balance
Energy Fact Sheet | (ALI622395MR@VEC)
Alinta Energy logo
Single rate tariffFeed in tariff available
Feed-in tariff
from 3.3c/kWh
Reference price
4% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,600/year
Go to siteView details
loading
The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 1 of 1
Updated regularly
Name Product Reference price Typical annual cost
Alinta Energy - Solar Balance
Basic Plan Information | (ALI875597MRE2@EME)
Alinta Energy logo
Single rate tariffFeed in tariff available
Feed-in tariff
up to 10c/kWh
for first 10 kWh per day
then from 4 - 10c/kWh thereafter
Reference price
4% less
than reference price
Estimated cost/year (typical usage)
$1,970/year
Go to siteView details
loading
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 1 of 1
Updated regularly
Name Product Reference price Typical annual cost
Alinta Energy - Solar Balance
Basic Plan Information | (ALI875587MRE2@EME)
Alinta Energy logo
Single rate tariffFeed in tariff available
Feed-in tariff
up to 10c/kWh
for first 10 kWh per day
then from 4 - 10c/kWh thereafter
Reference price
1% more
than reference price
Estimated cost/year (typical usage)
$2,230/year
Go to siteView details
loading
The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Green Energy

Green energy

Is Alinta Energy environmentally friendly?

Green Electricity Guide Rating: 3.14/10

Alinta Energy ranks 32nd (out of 39 providers) in the 2022 Green Electricity Guide rankings.

Although it invests in renewable generation assets, Alinta receives a low score because its parent company Chow Tai Fook Enterprises owns several power stations and is planning to burn coal until 2047. It's Australia's 7th largest climate polluter.

Alinta has made a public commitment towards generating 1,500MW of renewable energy by 2025, with 860MW generated.

Ready to sign up with Alinta Energy?

Now that you've read our review of Alinta Energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before committing to a decision.

See Alinta Energy plans
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Dylan Crismale's headshot
Written by

Writer

Dylan Crismale was a utilities writer at Finder. Prior to joining Finder he was at Twitter, 2SER, Vertigo Magazine and Central News. See full bio

Dylan's expertise
Dylan has written 40 Finder guides across topics including:
  • Electricity and gas
  • Solar power
  • NBN, home wireless and mobile broadband
  • 4G/5G mobile plans
  • Managing your household bills
  • Saving on travel
Mariam Gabaji's headshot
Co-written by

Senior Utilities Editor & Tech Expert

Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 IT Journalism Award for Best Telecommunications Journalist. See full bio

Mariam's expertise
Mariam has written 331 Finder guides across topics including:
  • Energy
  • Mobile
  • Broadband
  • Consumer tech
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