In this guide, we'll lay out which retailer between Alinta Energy and AGL has the better deals. Information has been grouped state by state for the four states that both retailers operate in. Retailers can alter their plans and rates at any moment, so the numbers and plans we've summarised below may change in the future.
Here's the rundown on the two retailers and their features at the time of writing:
| Alinta | AGL | |
|---|---|---|
 Incentives | Alinta Rewards Shop | Flybuys points, fixed rate plans available |
 GreenPower options | 0 | 3 |
 Customer service rating | 4.1 stars | 5 stars |
 Green Rating | 3.4 stars | 4.8 stars |
 Price | Cheaper in 1 out of 4 states | Cheaper in 3 out of 4 states |
Last checked April 2021
The tables below show the cheapest plans for each provider in each state. We don't include plans that have special eligibility requirements.
| Brand | Plan name | Difference from reference price | Conditional discount? | Estimated price (per 91 days) | Estimated price (annual) |
|---|---|---|---|---|---|
| Alinta | Homedeal | 22% less | N/A | $275 | $1,100 |
| AGL | Residential Essentials | 21% less | N/A | $289 | $1,156 |
Prices last checked in April 2021 and are subject to change.
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in Melbourne, Victoria (Postcode: 3000) who consumes 4,000kWh a year on a single rate tariff in the CitiPower network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
| Brand | Plan name | Difference from reference price | Conditional discount? | Estimated price (per 91 days) | Estimated price (annual) |
|---|---|---|---|---|---|
| Alinta | Homedeal | 10% less | N/A | $286 | $1,144 |
| AGL | Residential Essentials | 11% less | N/A | $282 | $1,127 |
Prices last checked in April 2021 and are subject to change.
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in Queensland (Postcode: 4000) who consumes 4,600kWh a year on a single rate tariff in the Energex network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
For residents outside of South East Queensland, residents don't get to choose their provider as energy is regulated by the Queensland Competition Authority.
| Brand | Plan name | Difference from reference price | Conditional discount? | Estimated price (per 91 days) | Estimated price (annual) |
|---|---|---|---|---|---|
| Alinta | Homedeal | 14% less | N/A | $324 | $1,296 |
| AGL | Residential Essentials | 17% less | N/A | $313 | $1,252 |
Prices last checked in April 2021 and are subject to change.
The following comparison is a general guide only and may change at any time. We compared prices based on a residential customer in South Australia (Postcode: 5000) who consumes 4,000kWh a year on a single rate tariff in the SA Power Networks network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. To view more, you can use our engine.
| Brand | Plan name | Difference from reference price | Conditional discount? | Estimated price (per 91 days) | Estimated price (annual) |
|---|---|---|---|---|---|
| Alinta | No Fuss | 4% less | N/A | $441 | $1,764 |
| AGL | Residential Essentials | 13% less | N/A | $398 | $1,592 |
Prices last checked in April 2021 and are subject to change.
Note: Discounts and incentives change often. Be sure to check with the provider before signing up or applying.
Both Alinta and AGL are close in price for residents of Victoria, offering a reasonable amount of the Victorian Default Offer (VDO).
AGL and Alinta are neck and neck in New South Wales, each giving significant discounts off the reference price for the state.
As with most other states, there's nothing too complicated about the plans AGL or Alinta offer, just straightforward low rates.
AGL outperforms Alinta in South Australia, promising power for less.
Retailers are assigned a Finder customer service score based on how well they respond to customers and handle problems. This is distinct from more subjective customer reviews, and includes factors like call centre hours, complaints handling, financial difficulty and more.
AGL scored much higher than Alinta Energy, with a whopping 5 stars out of 5, the highest any retailer scored. Alinta Energy scored 4.1 stars, in comparison.
AGL has some useful incentives for signing up, including fixed rate plans for 12 months plus solid Flybuys points rewards for customers who value those. Alinta's main incentive is access to its Rewards Shop, which has discounts for current customers on movie tickets, theme parks, electronics and more.
Alinta has no GreenPower options for environmentally conscious customers, but AGL provides 10%, 20% and 100% options on its full range of plans. AGL has a comprehensive mobile phone app which allows you to easily manage your account, something that Alinta lacks.
AGL wins out when it comes to customer service, too, scoring a perfect 5 stars on the Finder customer service scale. Alinta is not too far behind at 4.1 stars.
Overall, AGL may not always be the cheapest across Australia, but it has many attractive features that Alinta doesn't. Still, the best choice for you will depend on your energy needs and the plans available at your address.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
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