Pacific Blue energy review: Compare rates, features and discounts

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Pacific Blue review

Pacific Blue will favour those looking to reduce their environmental impact over having an electricity plan with low prices or bells and whistles, such as a rewards program or an app to track energy usage.

The electricity retailer's parent owns and operates a mix of wind, solar and hydro generation assets.

The focus on green energy is clear across its slate of plans. For example, you can opt for a 100% carbon-neutral plan or pay more and sign up for a 100% renewable electricity plan.

With this plan, Pacific Blue will purchase GreenPower equivalent to 100% of your electricity usage from renewable energy sources.

Good to know: Pacific Blue Hydro launched Tango Energy in 2012 to offer energy plans to households in NSW, VIC, QLD and SA.

Pros

100% carbon-neutral electricity plans at no extra cost to you
Supports the generation of renewable energy in Australia

Cons

Direct debit and monthly billing required on its Blue First plan, which is usually the cheapest

Compare electricity plans for Pacific Blue

1 - 3 of 3

Name	Plan features	Reference price	Typical annual cost
Pacific Blue Retail - Blue First Basic Plan Information \| (PAC819212MRE1@EME) Single rate tariff	Payment fees Disconnection fees Rates are not fixed	Reference price 21% less than reference price	Estimated cost/year (typical usage) $1,430/year	View details Compare	loading Fetching your data...
Pacific Blue Retail - Blue Home Basic Plan Information \| (PAC787125MRE1@EME) Single rate tariff	Payment fees Disconnection fees Rates are not fixed	Reference price 12% less than reference price	Estimated cost/year (typical usage) $1,600/year	View details Compare	loading Fetching your data...
Pacific Blue Retail - Green100 Basic Plan Information \| (PAC787173MRE1@EME) Single rate tariff	Payment fees Disconnection fees Rates are not fixed	Reference price 4% more than reference price	Estimated cost/year (typical usage) $1,880/year	View details Compare	loading Fetching your data...

Showing 3 of 3 results

The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 3

Name	Plan features	Reference price	Typical annual cost
Pacific Blue Retail - Blue First Energy Fact Sheet \| (PA1586254MR@VEC) Single rate tariffFeed in tariff available	Payment fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 19% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,180/year	View details Compare	loading Fetching your data...
Pacific Blue Retail - Blue Home Energy Fact Sheet \| (PA1586264MR@VEC) Single rate tariffFeed in tariff available	Payment fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 13% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,270/year	View details Compare	loading Fetching your data...
Pacific Blue Retail - Green100 Energy Fact Sheet \| (PA1586294MR@VEC) Single rate tariffFeed in tariff available	Payment fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 6% more than Victorian Default Offer	Estimated cost/year (typical usage) $1,550/year	View details Compare	loading Fetching your data...

Showing 3 of 3 results

The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 3

Name	Plan features	Reference price	Typical annual cost
Pacific Blue Retail - Blue First Basic Plan Information \| (PAC819207MRE1@EME) Single rate tariff	Payment fees No disconnection fee Rates are not fixed	Reference price 19% less than reference price	Estimated cost/year (typical usage) $1,660/year	View details Compare	loading Fetching your data...
Pacific Blue Retail - Blue Home Basic Plan Information \| (PAC787251MRE1@EME) Single rate tariff	Payment fees No disconnection fee Rates are not fixed	Reference price 4% less than reference price	Estimated cost/year (typical usage) $1,960/year	View details Compare	loading Fetching your data...
Pacific Blue Retail - Green100 Basic Plan Information \| (PAC787266MRE1@EME) Single rate tariff	Payment fees No disconnection fee Rates are not fixed	Reference price 14% more than reference price	Estimated cost/year (typical usage) $2,330/year	View details Compare	loading Fetching your data...

Showing 3 of 3 results

The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 3

Name	Plan features	Reference price	Typical annual cost
Pacific Blue Retail - Blue First Basic Plan Information \| (PAC787296MRE1@EME) Single rate tariff	Payment fees Disconnection fees Rates are not fixed	Reference price 21% less than reference price	Estimated cost/year (typical usage) $1,740/year	View details Compare	loading Fetching your data...
Pacific Blue Retail - Blue Home Basic Plan Information \| (PAC787300MRE1@EME) Single rate tariff	Payment fees Disconnection fees Rates are not fixed	Reference price 9% less than reference price	Estimated cost/year (typical usage) $2,010/year	View details Compare	loading Fetching your data...
Pacific Blue Retail - Green100 Basic Plan Information \| (PAC787312MRE1@EME) Single rate tariff	Payment fees Disconnection fees Rates are not fixed	Reference price 5% more than reference price	Estimated cost/year (typical usage) $2,320/year	View details Compare	loading Fetching your data...

Showing 3 of 3 results

The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Read a more detailed review on

Rewards and features
Customer service
Solar
Green energy

Rewards and Features

Rewards and features

♻ 100% carbon-neutral plans

Pacific Blue offers 100% carbon-neutral plans as standard. The provider will offset any carbon emissions from your power use across its 2 plans at no additional cost.

Customer Service

Customer service

Live chat available

Financial support available

If you're looking to get in touch with Pacific Blue, you'll have a few options to choose from:

You can call between 8:00am and 6pm AEST Monday through Friday.
Reach out through live chat which is also available 8:00am to 6pm AEST Monday through Friday.
You can also email or fax the provider.

Solar Energy

Solar energy

Pacific Blue doesn't have dedicated solar plans but it does offer feed-in tariffs on its usual electricity plans.

If you were to sign up, you would receive 4.9 cents per kWh.

1 - 1 of 1

Name	Product AUFEG-CDR	Solar feed-in tariff
	VIC	3.3 cents per kWh	loading Fetching your data...

Green Energy

Green energy

We normally look at The Green Electricity Guide by Greenpeace in order to work out the green credentials of different providers.

However, Pacific Blue was not included on the list as it's fairly new to the market.

It also doesn't offer GreenPower, which is a government initiative allowing the retailer to measure and match your power usage with renewable energy to the grid.

But to its credit, it owns and operates green energy sources and offers 100% carbon-neutral plans at no extra cost.

Ready to switch to Pacific Blue?

Now that you've read our review of Pacific Blue, you can check out its plans once again before signing up. If you're still unsure, you can compare other energy providers on Finder before committing to a decision.

See Pacific Blue's plans

Compare other energy providers

Thank you for your feedback!

To make sure you get accurate and helpful information, this guide has been edited by Jason Loewenthal as part of our fact-checking process.

Written by

Mariam Gabaji

Editor I Tech and utilities expert

Mariam Gabaji is an editor and tech and utilities expert at Finder with 12+ years of experience as a journalist. She's committed to helping households cut through the industry jargon and save money on their bills. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine. See full bio

Mariam's expertise

Mariam has written 305 Finder guides across topics including:

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Pacific Blue energy plans review

Our verdict: Pacific Blue offers households 100% carbon-neutral plans at no extra cost and the option to back clean energy in Australia. However, some of its plans can be expensive.

Pacific Blue review

Pros

Cons

Compare electricity plans for Pacific Blue

Read a more detailed review on

Rewards and features

♻ 100% carbon-neutral plans

Customer service

Solar energy

Green energy

Ready to switch to Pacific Blue?

Mariam Gabaji

More guides on Finder

Pacific Blue energy plans review

Our verdict: Pacific Blue offers households 100% carbon-neutral plans at no extra cost and the option to back clean energy in Australia. However, some of its plans can be expensive.

Pacific Blue review

Pros

Cons

Compare electricity plans for Pacific Blue

Read a more detailed review on

Rewards and features

♻ 100% carbon-neutral plans

Customer service

Solar energy

Green energy

Ready to switch to Pacific Blue?

Mariam Gabaji

More guides on Finder

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