What is it? A new benchmark electricity price set by the government to help you compare offers. It's also called the Default Market Offer (DMO) and a price cap on your energy bill if you don't actively look for a new plan and your original offer has expired.
Reference price vs Default Market Offer: What's the difference?
Here are the key differences:
The Default Market Offer (DMO), is the maximum price that electricity retailers can charge for standing offer plans.
The reference price similar to the DMO, but it's used as a benchmark on comparison services and provider websites by showing a plans price as a percentage above or below the reference price.
Finder survey: How many Australians know what an energy bill reference price is?
Response
No
68.56%
Yes
31.44%
Source: Finder survey by Pure Profile of 1145 Australians, December 2023
How does the energy reference price affect you?
There are two different types of electricity plans in Australia: standing offers and market offers. It only directly affects standing offer customers.
Firstly, it can cap what you pay.
The energy regulator has set a price cap for standing offers, meaning retailers can't charge customers more than the reference price for standing offers.
This price cap doesn't apply to customers on market offers. However, market offers often include discounts, special prices and cheaper rates than the DMO.
Secondly, it offers a more realistic idea of what you'll pay
With the new reference price, electricity retailers must advertise pricing and discounts in relation to the reference price, leading to more transparent pricing and easier comparison. If two retailers offer 20% discounts, you know the discounts are equivalent because they are calculated from the same base rate.
If you haven't switched plans in a while
You might be on a 'standing offer', the Default Market Offer will help act as a price cap so that your rates don't rise above a certain value.
Facts:Almost 800,000 residents in New South Wales, South Australia and South East Queensland are on standing offer electricity contracts. If you were on a standing offer when the new regulations took effect, you might have seen an adjustment in your rates.
Depending on where you live, an average household on a standing offer could save between $129 and $181 per year (with the reference price), and a small business could save up to $896 per year.
If you are comparing plans
If you're on a market offer, the DMO doesn't directly apply to you. However, retailers show the difference between their plans and the reference price. For example:
Plan 1
Plan 2
Plan 3
5% less than reference price
10% less than reference price
15% less than reference price
Keep in mind, while the reference price helps you compare plans and providers, you might end up paying more or less than the advertised rate depending on your usage.
If you're comparing energy you may have come also across the following terms: Standing offers and Market offers. Our infographic below helps explain the difference.
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Picture: GettyImages
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Frequently asked questions
Is the DMO the cheapest option?
Not necessarily. The DMO only applies to standing offers. Depending on where you live and your energy use, a market offer could be much cheaper than the DMO. Make sure to shop around and compare a range of providers to see if there is a cheaper option.
How do I know if I am on a standing offer or market offer?
If you're not sure what type of offer you're on, you can check your latest electricity bill or contact your energy retailer and ask.
Typically, customers who have had the same retailer for years and haven't changed their plan during this time are likely on standing offers.
Does my pay-on-time discount still apply?
It depends on the type of plan you're on. The reference price changed the way retailers are required to advertise discounts, but the specific discounts available to you depend on the plan and the retailer.
To find out what discounts apply to you, contact your retailer directly.
What about other states?
The Victorian government introduced a price cap for the state on 1 July 2019, also known as the Victorian Default Offer (VDO). The VDO works similarly to the DMO as a maximum price for standing offers.
The electricity markets in Tasmania, Western Australia, Northern Territory, regional Queensland and the Australian Capital Territory are regulated by state governments and other authorities.
Sarah Brandon was an editor at Finder specialising in technology and reviews. She has a Bachelor of Science in Psychology from New York University and loves learning about why people do what they do. Sarah has researched and written about a wide range of topics, from air purifiers to AirPods. But no matter the subject, her number one priority is figuring out what information our readers need to make the best decisions. See full bio
Alex Keshen was Finder's senior travel and utilities publisher. Working in the online publishing space for more than 10 years, she has appeared in Travel Weekly and the Huffington Post. After graduating from Ryerson University in Toronto, Canada with a Bachelor of Journalism and settling into a career in publishing, Alex has become a master of maximising her annual leave and finding the best bargains around. See full bio
Ampol Energy is offering households in NSW and South-East QLD a single, but competitively-priced, electricity plan and the added perk of saving on fuel.
Horizon Power is one of Western Australia’s largest providers of energy that specialises in the North West Interconnected System and the rural north of the state.
Dodo provides a range of services to customers across Australia, including electricity in Victoria, New South Wales and Queensland as well as gas in Victoria and New South Wales.
Alinta Energy's prices fall in the middle of the pack but you do get some extra perks alongside.
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