When you sign up with renewable-focused power company Synergy, you’ll join over a million other Western Australians in the South West Interconnected System (SWIS).
Synergy is WA's largest energy retailer, with power plans available to anyone in the south west of the state and gas plans for large businesses. Synergy's power prices are government-regulated if you use less than 50MWh annually.
Learn about Synergy's plans and comprehensive solar solutions with our review below.
Where is Synergy Available?
Synergy supplies energy across the South West Interconnected System (SWIS) of Western Australia. The provider supplies more than one million customers with energy from a wide range of sources, including wind farms, solar and other renewables. For non-contestable customers on the SWIS, Synergy is the only electricity provider in the region. Most residences and small businesses are considered to be non-contestable if they use less than 50MWh of electricity per year.
Electricity prices in Western Australia are set by the government. The rates and charges vary depending on your property type, usage and whether you're powering a home or a business.
Synergy also provides gas to businesses that spend approximately $6,400 p.a. (approximately 180GJ p.a.) or more on gas.
Synergy provides comprehensive solar and GreenPower options, and the company owns a wind farm that is an accredited GreenPower supplier.
Cons
Synergy is only available within the south-west of the state and doesn't offer gas to residences or small businesses that use less than 180GJ of gas per year.
Retailer name
Synergy
Customer service rating
N/A
Synergy offers electricity for residences and businesses in Western Australia as well as gas for businesses in Western Australia.
Synergy provides comprehensive solar and GreenPower options, and the company owns a wind farm that is an accredited GreenPower supplier.
Synergy is only available within the south-west of the state and doesn't offer gas to residences or small businesses that use less than 180GJ of gas per year.
Does Synergy offer solar?
Synergy offers a wide range of solar options to meet customers' individual needs. Synergy's solar department, "SolarReturn", helps customers with a range of solar solutions from installing panels to purchasing batteries. The company offers solar bundles specifically designed to withstand extreme WA conditions. Depending on the bundles you choose, you can purchase a range of products from Synergy, including the following:
Yes, Synergy is GreenPower accredited. You can choose to support Australia's renewable industry by purchasing an agreed amount of green energy, which is based on a percentage of your electricity consumption. Synergy has an online calculator tool to help you estimate your desired green energy contribution.
The provider also operates a wind farm in Albany that is an accredited supplier for the GreenPower program. The Albany wind farm reduces gas emissions by the equivalent amount of removing 15,000 cars from Australian roads for a whole year.
You can pay your Synergy bill using the following methods:
Pay your Synergy bill online with a credit or debit card. Keep in mind, there is a transaction fee for payments made using Visa, American Express or Mastercard.
Set up a direct debit so that the amount you owe will be automatically deducted from your bank account, and you won't have to worry about remembering to pay your bill.
Use BPAY to pay your bill directly through your bank account.
You can pay your bill over the phone by calling 1300 650 900. A transaction fee will apply for payments made with American Express, Visa and Mastercard.
Customers who receive Centrelink payments can pay their bill automatically in small, manageable payments.
Tear off the payment slip section of your bill and send it with a cheque or money order to:
Synergy GPO Box U1913 Perth WA 6845
You can also pay in person by taking your bill to any Australia Post office.
Ready to sign up with Synergy?
Now that you've read our review of Synergy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before committing to a decision.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
Single rate with a controlled load
Time of use
Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Learn more about energy
Our energy guides can help you compare and understand what plan is best for you.
Best energy plans:
5 plans selected by our experts, assessed and updated regularly
Sarah Brandon was an editor at Finder specialising in technology and reviews. She has a Bachelor of Science in Psychology from New York University and loves learning about why people do what they do. Sarah has researched and written about a wide range of topics, from air purifiers to AirPods. But no matter the subject, her number one priority is figuring out what information our readers need to make the best decisions. See full bio
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio
Most Western Australia residents can't switch electricity providers but have a few options when it comes to gas. Find out if you can switch energy retailers.
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