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Tango Energy electricity plans and review
Our verdict: Tango Energy may not be as green as its parent company, Pacific Hydro, but it does offer an incentive in the form of fixed rates for 12 months.
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4613kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated gas prices are based on a residential customer on the AusNet Services network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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We don't charge extra. Prices shown on Finder are the same as those you get directly from energy providers.
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Tango Energy's power plans are up to 25% cheaper than the reference price, but you'll pay a lot more if you want GreenPower with your plan. Prices are lowest in VIC and NSW and highest in SA.
Rather than Tango opting in for GreenPower on a plan by paying an extra usage fee, there's a dedicated GreenPower plan called Tango Blue. This has 100% GreenPower included, but is significantly more expensive than the other plans.
These are some of the features of Tango Energy:
12 months of fixed rates available on some plans
Digital live chat support means you can get in touch quickly during support hours
What's the catch?
Although Tango is owned by Pacific Hydro, a big renewables generator, it's not necessarily too green itself
No mobile app available – you can only manage your plan through the online account portal
Since Tango doesn't have any lock-in contracts, you can always switch to another provider when your 12-month benefit period is up or for any other reason.
Where is Tango Energy available?
Tango Energy is the retail arm of Pacific Hydro Australia and sells electricity plans in NSW, VIC, SA and QLD. You can also get a Tango gas plan in VIC.
Can I bundle gas and electricity with Tango Energy?
If you live in VIC, you'll be able to purchase both your gas and electricity from Tango Energy.
However, you won't get any benefit from bundling beyond the convenience of having both your utilities with a single provider.
Solar Energy
How much does Tango pay for solar feed-in tariff?
Tango doesn't have specific solar plans but it does offer a feed-in tariff on its electricity plans in VIC.
Tango Energy is the retail arm of Pacific Hydro Australia, a huge renewables generator. However, Tango doesn't have any green credentials itself beyond offering certified GreenPower on its energy plans.
The exact cost of 100% GreenPower with Tango Energy isn't clear since it is automatically included in the Tango Blue energy plan. No rate is listed separately.
User reviews & customer service
There is no mobile app available from Tango. The only way you can manage your account, adjust billing, change your details and so on is to log onto the online portal.
If you want to reach out to Tango Energy with a question or concern, you can:
Ring up the support team between 8:30am and 7pm AEST weekdays in VIC, NSW and QLD, or from 8am to 6pm AEST in SA.
Chat with a customer support agent via live chat on the website between 8:30am and 5:30pm AEST Monday to Friday.
Send an email to the support team if you're not as worried about a fast reply.
Good to know: Tango's support team is all local, based in Victoria.
Ready to sign up with Tango Energy?
Now that you've read our review of Tango Energy you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
Single rate with a controlled load
Time of use
Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here..
Why you can trust Finder's energy experts
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We've reviewed hundreds of energy plans and written 200+ guides to help you navigate the Aussie energy market. Our experts are seen on TV, print and digital media.
In the last 3 years, we've helped over 1.39 million people compare energy plans by explaining features clearly and simplifying confusing terms and conditions.
Learn more about energy
Our energy guides can help you compare and understand what plan is best for you.
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Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
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