Finder Customer Satisfaction Awards 2024 & 2025

Australia's favourite brands, as rated by Australian customers. From banks to telcos to whitegoods, these are the top performers.

Key takeaways

  • The Finder Customer Satisfaction Awards identify which brands and products Australians love the most.
  • Working with leading research and insights firm Dynata, we survey thousands of Australians about the brands they actually use to find the top performers.
  • Find a better deal for you by choosing from these winning brands.

What's special about a Finder Award?

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Money can't buy
Money can't buy love… or a Finder Award. Why? We believe the brands with the best offer, not the biggest budgets should be able to use the Finder Awards medal.
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One winner
It's hard to win a Finder Award as we only recognise one winner per category. That means you can trust the winning product is the best of the best for that particular category.
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Independent
Finder is totally independent, meaning the Awards are unbiased and objective. We established the Finder Awards to help people around the world easily identify the best products and brands and conduct research independent of any commercial agreements.
Did you know?
72% of Australians trust awards programs more when brands don't have to pay to use the awards badge. That's why Finder doesn't charge brands to supply a submission or to utilise the Finder Awards badge in their marketing.

Previous Finder Customer Satisfaction Awards

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Written by

Head of Consumer Research

Graham Cooke is Finder’s Head of Consumer Research, overseeing data analysis on consumer spending and saving habits. He is a passionate advocate for financial literacy and consumer rights, regularly appearing on major TV networks like ABC News and 7 News, and contributing to top outlets like Yahoo Finance and Money Magazine. Graham holds a Bachelor of Science (Hons) in Physics, as well as Tier 1 and Tier 2 certifications (RG 146) that comply with ASIC standards. See full bio

Graham's expertise
Graham has written 58 Finder guides across topics including:
  • Home loans and the housing market
  • Credit cards & personal finance
  • Finder Awards
  • Retail economics & FMCG
  • Travel
  • Finder's RBA Cash Rate Survey, Consumer Sentiment Tracker, Cost of Living Pressure Gauge and Property Investment Index
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