Finder Retail Awards 2023: Best pet brands
We asked more than 30,000 Australians to rate their favourite brands and retailers – here's who came out on top in the pet category.
The Finder Retail Awards recognises Australia's favourite brands across more than 100 retail categories. We surveyed tens of thousands of real Australians to understand how they feel about their recent product purchases and used that information to reward the most popular brands.
These are the best brands in the pet category for 2023.
Best rated pet store retailer: Petstock
Your four-legged (or feathered/scaly) best friend deserves the best. Where better to buy from than the best rated pet store? Petstock won the Finder Award this year with 98% of respondents heartily recommending the brand.
Highly commended
- Budget Pet Products
- Pet Circle
Best rated cat food brand: Friskies
Friskies won the Finder Award this year for best cat food brand, with customers scoring it highly across all metrics including food quality and wide variety of products. 89% of surveyed Australians recommended the brand.
Highly commended
- Whiskas
- Hills Science Diet
Best rated dog food brand: Royal Canin
Royal Canin beat out more than 25 other brands at this year's Finder Customer Satisfaction Awards to be crowned Australia's best dog food. The brand received an impressive recommendation rating of 94%.
Highly commended
- Black Hawk
- Pedigree
How we chose the winners
The Finder Retail Awards recognises brand sentiment from customer feedback on different retail product categories. Finder worked with data and insights company Dynata to conduct thousands of customer interviews regarding their product purchasing history and satisfaction with their purchased products.
Disclaimer: Please refer to our methodology for more information about how we scored and judged Finder Retail Awards candidates. While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every brand in the market was included for judging.
Meet our experts
Susannah Binsted
Head of international PR, Finder
Susannah Binsted is the international PR manager at Finder. She leads the Finder Retail Awards for 2023.
William Capada
Insights support analyst, Finder Awards
William Capada is a data analyst for Finder's Customer Satisfaction Awards. He helps make sense of all the scoring.
Saranga Sudarshan
Insights analyst, Finder Awards
Saranga is responsible for gathering the data that fuels the Finder Awards. He ensures our winners are based on facts, not biases.
Chris Jager
Senior editor, Finder shopping
Chris is a senior editor at Finder covering all things shopping and retail. He has been writing about consumer technology for 17 years.
