Finder Retail Awards 2023: Best travel brands

We reveal Australia's favourite travel brands for 2023.

Chris Jager's headshot

By

Chris Jager

Updated

The Finder Retail Awards recognises Australia's favourite brands across more than 100 retail categories. We surveyed tens of thousands of real Australians to understand how they feel about their recent product purchases and used that information to reward the most popular brands.

Here are all the winners in the travel category for 2023.

Best travel reservation platform

Best-rated travel reservation platform: Booking.com

Booking.com has taken home the 2023 Finder Retail Award for the best-rated travel reservation platform. It received exceptionally high scores for design, features and range of destinations. 85% of surveyed customers recommend using this travel reservation platform.

Finalists
  • Skyscanner
  • Expedia
Best bicycle brand 2023

Best-rated bicycle brand: Giant

Giant competed against nearly 20 other brands to be crowned Australia's best bicycle brand. Its bikes received top marks for performance and also scored highly for features, design and value for money. Giant received an overwhelming customer recommendation rating of 98%, making it this year's clear winner.

Highly commended
  • Merida
  • Trek
Best electric scooter brand 2023

Best-rated electric scooter: Ducati

With consistently high scores for ease of use, features, performance and value for money, Australians have rated Ducati the best electric scooter brand of the year. 92% of customers said they would recommend a Ducati electric scooter to friends and family.

Highly commended
  • Skywalker
  • Segway

How we chose the winners

The Finder Retail Awards recognises brand sentiment from customer feedback on different retail product categories. Finder worked with data and insights company Dynata to conduct thousands of customer interviews regarding their product purchasing history and satisfaction with their purchased products.

Disclaimer: Please refer to our methodology for more information about how we scored and judged Finder Retail Awards candidates. While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every brand in the market was included for judging.

Meet our experts

Susannah Binsted

Susannah Binsted


Head of international PR, Finder


Susannah Binsted is the international PR manager at Finder. She leads the Finder Retail Awards for 2023.
William Capada

William Capada


Insights support analyst, Finder Awards


William Capada is a data analyst for Finder's Customer Satisfaction Awards. He helps make sense of all the scoring.
Saranga Sudarshan awards analyst

Saranga Sudarshan


Insights analyst, Finder Awards


Saranga is responsible for gathering the data that fuels the Finder Awards. He ensures our winners are based on facts, not biases.
Chris Jager senior editor

Chris Jager


Senior editor, Finder shopping


Chris is a senior editor at Finder covering all things shopping and retail. He has been writing about consumer technology for 17 years.
Chris Jager's headshot
Written by

Editor

Chris Jager is the editorial lead for shopping at Finder. With over 16 years of experience as a full-time journalist, Chris has provided expertise to many leading technology publications, including PC World, Australian Gamepro, Good Gear Guide, ARN, IT News, PC Authority, CRN, GameSpy, Gizmodo, Business Insider, MSN, Kotaku, Lifehacker Australia, Sydney Morning Herald and The Age. Before joining Finder, Chris was the editor of Lifehacker Australia for 5 years. He has a Bachelor of Communications in Journalism from the University of Western Sydney. Outside of Finder, you'll find him playing with retro '80s computers while juggling 3 TikTok-obsessed daughters. See full bio

Chris's expertise
Chris has written 19 Finder guides across topics including:
  • Consumer technology
  • Home entertainment
  • Online shopping
  • Video games
  • Seasonal sales events
  • Money saving hacks

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