Best NBN Provider for Everyday UseThis category is great for the average Australian household that requires an NBN speed of up to 50Mbps, which is suited to 2–3 people.
We compared 61 NBN 50 plans from 43 providers. It's the most popular speed tier used by 62% of Australians. Each plan was given a value score based on factors such as price, typical download speed, speed reliability and live chat support.
Exetel won the 2023 Finder Award for Best NBN Provider for Everyday Use because of its competitive pricing and speed reliability as measured by the Australian Competition and Consumer Commission's (ACCC) quarterly broadband performance report, which it topped 3 out of 4 times in 2022. You get fast typical evening speeds of 50Mbps, which is the maximum available speed on this particular speed tier.
Highly commended
SpinTel offers one of the cheapest and fastest NBN 50 plans on Finder with no set-up fees. You can BYO modem and contact customer support via live chat if you're not keen to get on the phone.
Tangerine has always been on the lower end of the price spectrum, but still boasts 50Mbps typical evening speeds. There are no set-up fees involved and you can also take advantage of its 14-day NBN trial. If you're unhappy with your service, you can request a refund of your plan fees.
Best NBN Provider for Fast SpeedsThis category is for online users who have the need for speed but don't want to pay a hefty price tag.
We compared 64 NBN 100 plans from 43 providers that are suited to 3- to 4-person households. Each plan was ranked by a value score based on factors such as price, download speed, reliability of speed and live chat functionality.
Exetel once again took the front seat for the fast NBN category thanks to its affordable price points and speed reliability in the ACCC's broadband performance report, which it topped 3 out of 4 times in 2022. It advertises a typical evening speed of 100Mbps which is the maximum available speed on the NBN 100 tier, with upload speeds of up to 20Mbps. It also offers a Speed Boost feature where you can temporarily boost your NBN speeds 5 times per month.
Highly commendedTangerine came in second for its low prices and 100Mbps typical evening speeds which are the maximum you can get on the NBN 100 speed tier. It also offers plenty of customer support options including phone support, live chat and WhatsApp messaging.
SpinTel's NBN 100 plan offers a typical speed of 100Mbps (the maximum available on its speed tier) at a great price. Together with its well-priced plan, you'll get access to multiple support channels including phone, live chat and Whatsapp or Messenger.
Best Budget NBN ProviderThis category gives you an overview into which provider offers you the most for less.
We looked at 10 NBN plans from 5 providers that cost $60 per month or less. Each plan was ranked by a value score based on factors such as price, download speed, speed reliability and live chat support.
Tangerine came out on top when it came to budget NBN. Its cheapest plan is its NBN 25 Value plan, which comes with 25Mbps typical evening speeds, the maximum you can get on this speed tier. It also gives you the option to BYO modem and a 14-day NBN trial for you to give the plan a test-drive.
Highly commended
Flip's cheaper NBN plans cost under $50 per month for the first 6 months, with additional discounts available for seniors. Its low prices are backed by a local customer support team, with the option to BYO modem to keep your upfront costs even lower.
SpinTel's low prices and fair speeds have seen it get honourable mentions in a couple of NBN categories this year, including this one. Its budget NBN plan advertises a typical evening speed of 20Mbps, which is a little slower than the maximum speed available. But considering its low price, it's still great value for the budget-conscious.
Our NBN Award winners are based on 250+ hours of research by our expert authors and insights team.
We researched internet plans from 43 NBN providers including Telstra, Optus, TPG and Aussie Broadband.
Some winners may be partners but this never influences our decisions. All winners were selected based on a clear methodology and met our editorial standards.
We reviewed 135 NBN plans and found a difference of $1,104 over 12 months between the cheapest and most expensive plan.
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