Flybuys is one of Australia's largest loyalty programs with over 9 million members as of mid-2023. It rewards you with Flybuys points when you shop at partnered retailers including Coles, Kmart, Target and Bunnings Warehouse. You can also earn Flybuys points per $1 spent with a Coles Rewards credit card.
Once you've collected enough points you can start spending them on a range of rewards and perks including:
Joining Flybuys is free through the Flybuys website when you fill in a simple form. Anyone over the age of 16 can join.
You can get a temporary membership card at participating stores. They're usually at the checkout and you can earn points straight away by scanning one. Just remember to go to the Flybuys website to complete your membership. You'll be prompted to enter your temporary card's details and then Flybuys will send you your card.
"I've never gone out of my way to acquire Flybuys Points. However, since I grocery shop at Coles due to proximity, it's automatically become a thing. I don't think about maximising my points by spending more, that seems to work out to poor value for money. However, I will activate offers to boost my balance especially if I know I'll be doing a big shop. I'm also a frequent traveller collecting Velocity Points. The Flybuys and Velocity partnership then works in my favour. "
You'll earn points as you spend by scanning your Flybuys card at the checkout in-store or entering your membership details when you're shopping online. Compare some of the partnered brands and how many points you'll earn per $1 on eligible spending in the table.
| Retailer | Points earned | Where can you earn points |
|---|---|---|
Bunnings Warehouse | 1 point per $1 | In store and online |
Catch.com.au | 1 point per $2 | Online |
1 point per $1 | In store and online | |
Coles Personal Loans | 1 extra point per $1 spent (up to 1,000 extra points monthly) | Online |
Discovery Parks and Gday Parks | 2 points per $1 | Online |
First Choice Liquor | 1 point per $1 | In store and online (excluding via Uber Eats) |
First Choice Liquor Market | 1 point per $1 | In store and online (excluding via Uber Eats) |
Flybuys travel | 1 point per $1 | Online |
Kmart | 1 point per $1 | In store and online |
Liquorland | 1 point per $1 | In store and online (excluding via Liquorland Warehouse and Uber Eats) |
mycar | 1 point per $1 | In store |
Officeworks | 1 point per $1 | In store and online |
1 point per $2 | In store | |
Target | 1 point per $1 | In store and online |
Coles and Citi have credit cards that let you collect Flybuys points. With a linked credit card, you'll earn points for each $1 you spend on eligible purchases.
Coles credit cards also come with your Flybuys membership barcode and details on the back of the card, so you can scan it when you're shopping with Flybuys partners to earn points through your credit card and your Flybuys account. You can also earn Flybuys points with a Coles personal loan.
Coles credit card earn rates
With a Citi Rewards credit card, you can exchange your reward points for Flybuys points. The exchange rates depend on the actual card, so we've broken down how many Flybuys points you'll get below.
Citi Rewards transfer rates
Some of these credit cards also come with bonus points offers, which can also help boost your Flybuys points balance.
These cards earn Flybuys points directly or points that can be exchanged for Flybuys.
We currently don't have that product, but here are others to consider:
How we picked theseIf you want to earn Flybuys points on your insurance, energy or phone or other bills, here are some of your options:
| Company | Flybuys points earned |
|---|---|
Coles Insurance (comprehensive car, home or landlord policies) | 1 extra point per $1 spent at Coles supermarkets. Maximum 1,000 extra points per policy per month. |
HCF health insurance | Ongoing offer: Earn between 14,000 and 130,000 points based on your annual premium:
|
mycar | 1 point per $1 spent. |
Optus | Receive bonus Flybuys points with eligible plans listed on the Optus website.
|
Kleenheat | 1 point per $1 |
Yes. If you've shopped at Coles, just return to the same store within 7 days of making a purchase and provide your receipt and Flybuys card. A customer service representative will add the points to your account. For other partners, call the Flybuys service centre on 13 11 16 Monday to Friday 9am-7pm AEST. Limitations apply.
OnePass is a shopping membership program that costs $4 a month and offers access to benefits like free shipping and exclusive sales with partnered stores.
It also offers 5 Flybuys points per $1 on eligible spending at Kmart, Target, Bunnings Warehouse and Officeworks in-store and 2 points per $1 at Catch.com.au when you link your OnePass and Flybuys accounts.
The Flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points. Follow the steps below to redeem your points.
Lots of rewards can be redeemed with Points + Pay which lets you pay for part of an item with points and part with cash.
The Flybuys and Velocity partnership allows you to transfer Flybuys points to the Velocity Frequent Flyer program, with 1,000 Flybuys equal to 500 Velocity Points. To transfer Flybuys to Velocity, you need to link your accounts via the Flybuys website.
There are 2 ways to transfer points:
You'll also get 1 Velocity Status Credit for every $100 you spend at Coles, First Choice Liquor and Liquorland, which can help you achieve a higher membership level in the frequent flyer program. The number of Status Credits you can earn is capped at 10 per month.
You can use Flybuys points for a variety of travel rewards with Flybuys Travel. Use your points to book flights, hotels and travel packages through Flybuys Travel. Rewards start at 2,000 points.
Use your Flybuys points to shop and buy products across the following categories:
If you redeem points for Flybuys Dollars, 1 point is worth 0.5 cents. So a minimum of 2,000 points equals $10 value.
But different rewards have different values. This means value of a Flybuys point is determined by what kind of reward you want to redeem. So, here's how to work it out for other rewards.
(Value of the reward in dollars / the points needed) x 1,000 = Value of the item per 1,000 points.
Let's use a real life example from the Flybuys rewards store.
Breville Cafe Venezia Espresso Machine (BES250)
Learn more about calculating the value of rewards.
Here are some examples of the value you can get with different rewards from Flybuys based on rewards available in the Flybuys rewards store (verified September 2021).
| Reward | Points needed | Reward value in dollars | Value per 1,000 points |
|---|---|---|---|
Westinghouse 3.5L Slow Cooker Black | 12,727 | $45 | $3.53 |
UE MEGABOOM 3 Portable Bluetooth Speaker | 57,143 | $165 | $2.88 |
Dyson purifier coolâ„¢ | 163,100 | $799 | $4.80 |
Flight between Melbourne and Sydney | 8,500+$28.44* | $79 | $5.94 |
Flight between Adelaide and Gold Coast | 11,800 +$38.34* | $165 | $10.90 |
*Velocity points.
Keep in mind 1 Velocity point is worth 2 Flybuys points. As you can see in the examples above, converting your Flybuys points to Velocity points to put towards flights has one of the highest values per 1,000 points.
You can redeem a Virgin Australia flight for as few as 15,600 points, plus taxes. That's already fewer points than the Bluetooth speaker!
Reward flights points prices are calculated by distance in miles; longer flights cost more points.
15,600 Flybuys points (7,800 Velocity points) could land you a flight from the Gold Coast to Sydney or from Adelaide to Melbourne.
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
Alice Springs | 11,800 | 23,600 |
Brisbane | 11,800 | 23,600 |
Cairns | Not available | Not available |
Darwin | 17,800 | 35,600 |
Gold Coast | 11,800 | 23,600 |
Melbourne | 7,800 | 15,600 |
Perth | 17,800 | 35,600 |
Sydney | 11,800 | 23,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
Alice Springs | 17,800 | 35,600 |
Adelaide | 11,800 | 23,600 |
Cairns | 11,800 | 23,600 |
Darwin | 17,800 | 35,600 |
Gold Coast | Not available | Not available |
Melbourne | 11,800 | 23,600 |
Perth | 17,800 | 35,600 |
Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
Adelaide | 7,800 | 15,600 |
Alice Springs | Not available | Not available |
Brisbane | 11,800 | 23,600 |
Cairns | 17,800 | 35,600 |
Darwin | 17,800 | 35,600 |
Gold Coast | 11,800 | 23,600 |
Perth | 17,800 | 35,600 |
Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
Adelaide | 17,800 | 35,600 |
Alice Springs | 17,800 | 35,600 |
Brisbane | 17,800 | 35,600 |
Cairns | Not available | Not available |
Darwin | 17,800 | 35,600 |
Gold Coast | 17,800 | 35,600 |
Melbourne | 17,800 | 35,600 |
Sydney | 17,800 | 35,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
Adelaide | 11,800 | 23,600 |
Alice Springs | Not available | Not available |
Brisbane | 7,800 | 15,600 |
Cairns | 17,800 | 35,600 |
Darwin | 17,800 | 35,600 |
Gold Coast | 7,800 | 15,600 |
Melbourne | 7,800 | 15,600 |
Perth | 17,800 | 35,600 |
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Yes. Flybuys points will expire if you don't collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.
You can see your Flybuys points balance and manage your account via the Flybuys website or by calling the customer service team on 13 11 16 Monday to Friday 9am-7pm AEST.
Flybuys offers a type of family or household points pooling by allowing you to add up to 9 household members to your account. You can invite people to join by logging in to your account and sharing your invitation code.
Once they have accepted the invitation and signed up, everyone linked to the account will be able to earn and redeem Flybuys points. Note that you can only have 3 pending invitations at a time, so if you want to add the maximum 9 members to an account, you won't be able to invite them all at once.
As another option, if you're intending to collect Flybuys to transfer into Velocity points you can also pool them with family members.
Forget to swipe your Flybuys card at Coles? You can earn points on previous purchases.
Just return to the same store within 7 days of making the purchase. You'll need to provide your receipt and Flybuys card.
For other partners, call the Flybuys service centre on 13 11 16 during operating hours.
No, you can't buy extra Flybuys points. If your main goal is to transfer your points to Velocity then you might want to consider buying more Velocity points.
No. Flybuys occasionally trials offers for selected members. You can log in to your Flybuys account to view offers available to you. Alternatively, signing up for emails from Flybuys will allow you to receive offers directly to your inbox.
From 2018 to 2020, Coles (which owns Flybuys) was testing out a new subscription service called Flybuys max.
Run as an experiment in late 2020, Coles emailed existing customers to say the scheme was being discontinued. However, it's possible that a similar model will be reintroduced in the future. Here's what we learned about Flybuys max during its life:
It's an easy way to spend less at the supermarket and score more points.
This supermarket gift card hack can earn you points while you buy a new phone.
Get points from Virgin while you binge on your favourite shows.
You could easily score up to 25,000 bonus Velocity Points.
You can easily earn up to 10,000 points – here's how.
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Want to earn more points and enjoy frequent flyer rewards faster by finding the best frequent flyer program for you? Here’s what you need to know.
The Air New Zealand Airpoints Frequent Flyer Program lets you earn Airpoints Dollars which you can redeem for flights, hotels, car rentals, store purchases and more.
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The Singapore Airlines Krisflyer program is a frequent flyer program which is highly ideal for people who travel in and around Asia on a regular basis. It also offers great benefits such as a high rate of return on mileage points.
I want to find out how to redeem money on my coles flybuys account when I buy goods from Coles.
Hi Joyce,
Thank you for getting in touch with finder.
You can redeem flybuys for cash off your shop at program partners including Coles. The flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points equalling $10 worth of flybuys Dollars (or 1 point equalling 0.5 cents). Kindly log in on your flybuys account to redeem flybuys points.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
This week my wife had her bag stolen including all her credit cards and flybuys cards and need a replacement urgently and other cards cancelled. What should I do?
Hi Doug,
Thanks for getting in touch with Finder. I’m sorry to hear about your wife’s stolen bag. I could just imagine how stressful this problem could be.
What you need to do is immediately notify your bank about your problem. You also need to report what happened to your wife to the police. For more information, you can also read our guide about dealing with a stolen card.
Regarding the flybuys, you may call them on 13 1116. They should be able to assist you in replacing your card.
I hope this helps. Should you have further questions, please don’t hesitate to reach out again.
Have a wonderful day!
Cheers,
Joshua
How do I remove cardholders on my account, persons are deceased?
Hello Joy,
Thank you for your comment.
To remove any details of an additional member of the flybuys account, you must inform them by contacting them by phone. You may refer to their contact number above.
Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.
Regards,
Jhezelyn
Do I still get fly buys points if I use fly buys dollars?
Hi Truay009,
Thanks for your inquiry.
Unfortunately, you cannot earn flybuys points if you use your flybuys dollars. The flybuys Dollars are already the converted points.
I hope this helps.
Kind regards,
Bella
I redeemed $300 worth of points but at the check out when I swiped it through the atm machine it said ‘ card expired ‘ and declined the transaction. I use the card all the time but this is the first time redeeming. What went wrong?
Hi Dann,
Thank you for getting in touch with finder.
If the error says card expired, kindly check if your card is still valid or not. If not, please check if you have received any mails from flybuys as it might be your replacement card. If you have lost your replacement card, you may request by logging in using your membership number and password. You may also call the flybuys service centre for further assistance on this matter.
I hope this helps.
Please feel free to reach out to us if you have any other enquiries.
Thank you and have a wonderful day!
Cheers,
Jeni