Key takeaways
- Health insurance can offer mental health support by way of an extras policy or a hospital policy, depending on your needs.
- An extras policy can cover psychology outside hospital.
- A hospital policy can cover psychiatry inside hospital, starting from around $91 per month.
- Medicare can offer some financial support, but it is limited.
What counts as mental health care?
Mental health care is a big umbrella, but includes treatment for conditions including depression, anxiety, psychosis, OCD and eating disorders. Treatment can be provided in hospital or outside hospital - it matters which as it relates to having your treatment covered by Medicare or health insurance.
If this is something on your mind, the best place to start is with your GP. This guide will give you some more insight on how the health insurance process works around mental health, but your journey will be unique, so start with your doctor.
Medicare and mental illness
Medicare, Australia's public health system, offers a range of mental health support services, although there are 2 primary routes worth going over.
- Inpatient care: If you're in crisis then you can visit a public hospital emergency department for treatment. Depending on the facilities there, they may be able to admit you immediately, or get you to a hospital with the ability to help. All inpatient and residential care at public hospitals will be free to you if you have Medicare.
- Outpatient care: If it's not an emergency, see your GP about your condition. After a GP consult, Medicare will cover up to 10 sessions with a psychologist or psychiatrist. This is a regular baseline that can help most people with their most critical issues. To get access to this, you will need to get in touch with your GP to organise for a mental health care plan.
Unfortunately, the public system is under a lot of stress, especially around mental health care. Hospital mental health departments tend to be under resourced and in demand, and outpatient clinics are generally very hard to get an appointment for.
As such, there is a lot of value to having a private option available.

"I got pretty badly depressed a couple of years back. It was f**king terrible if I can be frank. But once I clocked it, which took a lot longer than it should have, I went straight to my GP. He was great, and gave me a mental health plan. Unfortunately, I could not find an available psychologist for love nor money, so I ended up using my work's Employee Assistance Program (EAP). This included a half dozen in-person psychology sessions near the Finder office. It was genuinely life-changing, and I couldn't have got through it without profressional help."
Extras health insurance and mental health
Extras health insurance will help pay for some mental health treatments outside of hospital. It's generally a cheaper option, but it won't cover you for any private treatment in a hospital - that's the realm of hospital insurance.
What mental health treatments are covered under extras
Most extras only health insurance policies include cover for psychology treatments. These services are typically appealing to those who are struggling with any of the following:
- Anxiety
- Depression
- Schizophrenia
- Bipolar
- OCD
- Eating disorders
- PTSD
- Everyday stress
- Additions
- Phobias
- Everyday stress
- Grief
- Postnatal depression
How does an extras policy work for mental health?
Every extras policy is split into categories. The names may vary by provider but it usually follows something like: dental, optical, psychology, etc. Under the psychology category, this is where you'll find the specifics of what's covered in your policy and the benefit limits.
Let's say for example, your provider's psychology category includes the following treatments: psychology sessions, counselling sessions, hypnotherapy and general health improvement. The annual benefit limit for this category might be $200. This means you can claim up to $200 across all the benefits listed under that category. You may choose to spend the whole $200 on psychology sessions or you may choose to claim $100 for psychology, $50 for hypnotherapy and the remaining $50 for general health improvements. The choice is yours.
Waiting periods
When accessing the psychology benefits on your extras policy, waiting periods may apply. Generally speaking you'll have a 2 month wait before you can make a psychology claim, but it varies a lot from provider to provide. Some even waive the waiting periods altogether, either for psychology specifically, or as part of a larger sign-up offer.
Hospital health insurance and mental health
A gold hospital policy is the only level of cover to fully cover psychiatric care. That makes private hospital coverage for mental health care quite expensive - that is somewhat reasonable from the health fund's perspective, because residential care is really expensive to provide! However, it does make getting help when you need it a bit tricky.
The good news is there are special rules around hospital cover for psychiatric conditions that make it a bit more accessible.
What psychiatric services does hospital health insurance cover?
Hospital insurance covers inpatient care. This means you're covered when you check into a hospital mental health facility to be in the direct care of medical professionals. A policy can pay for your hospital accommodation and a portion of your medical fees. It can cover the treatment of the following:
- Psychiatric disorders e.g. schizophrenia
- Substance abuse disorders e.g. drug, alcohol and gambling addictions
- Personality disorders e.g. paranoia
- Eating disorders e.g. anorexia
- Personality disorders, e.g. paranoia
- Mood disorders e.g. bipolar, depression and postpartum depression
- Anxiety illnesses e.g. obsessive compulsive disorder (OCD)
- Trauma e.g. post-traumatic stress disorder (PTSD)
Waiting periods for hospital mental health services
There are some special rules around hospital cover waiting periods for psychiatric care specifically. Here's what you need to know:
- Default waiting period: Psychiatric services comes with a 2-month waiting period as standard.
- Pre-existing conditions: Pre-existing psychiatric conditions only have a 2-month wait, rather than the normal 12-month waiting period.
- Upgrade option: If you currently have basic, bronze or silver hospital cover without full psychiatric coverage, you can upgrade your policy to gold without a waiting period. It's a special rule that let's you quickly upgrade and claim right away. Be aware though; you can only do this once in your lifetime.
Free support via Australian organisations
There are several free and confidential resources available for those who are concerned about their mental health and want access to free help or support.
- Lifeline. (13 11 14) A national charity providing 24-hour crisis support and suicide prevention services.
- Australian Government: AIHW MHSA. The Australian Government website provides information on mental health services in Australia.
- Beyondblue. Help for depression and anxiety related matters.
- Black Dog Institute. Provides resources and support if you're suffering from depression, anxiety and more.
- Gambling Helpline. Help for various gambling issues.
- PANDA - National Perinatal Depression Helpline. Helpline for any new parent struggling during pregnancy or after the birth of their baby.
- SANE Australia. A national charity that helps all Australians affected by mental illness lead a better life.
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Hi,
Im looking for a health fund that covers Mental health private hospital care,
Hi Janene.
Thanks for your question.
You may compare mental health insurance options by simply filling in our mental health insurance and therapy treatment form. Kindly note that not all policies provide full coverage and there may be a difference between what is covered and what you will have to pay yourself, so please make sure to check the policy’s terms and conditions and PDS carefully before purchasing to ensure you have the cover you need.
I hope this has helped.
Cheers,
Liezl