Health Partners health insurance review

Our verdict: Based in South Australia, Health Partners health insurance is good for Aussies in search of a reliable not-for-profit health fund.

No reviews yet. Write a review

Pros

  • Health Partners has one of the cheapest Basic Plus policies on Finder, covering things like joint reconstruction and dental surgery from around $88 a month*.
  • There's no excess for kids on selected covers, making this fund a good choice for families.

Cons

  • It's one of the smaller health funds around, with a market share of just 0.7%.
  • Health Partners only has physical locations in South Australia.

Health Partners health insurance: Our verdict

Health Partners is a not-for-profit fund based in South Australia, but it does offer all Australians health insurance coverage. It has some great value hospital policies and doesn't charge an excess for children on selected covers.

Health Partners is good if:

  • You want good value policies with lots of additional treatments.
  • You have a family — kids don't pay an excess on selected covers.

Health Partners is not great if:

  • You prefer bigger health funds with a larger network of providers, such as those offered by funds like Bupa and Medibank.
  • You want to discuss your cover in person but don't live in Adelaide. Health Partners only has physical locations in South Australia.

Review by our insurance and innovations editor Gary Ross Hunter

What types of health insurance does Health Partners offer?

Get the lowdown on Finder Score

Each month we analyse over 10,000 hospital and extras insurance products and rate each one on price and features. What we end up with is a nice round number out of 10 that helps you compare products a bit faster.

Before we start scoring, we need to make sure we're comparing like-for-like. Just as it doesn't make sense to compare a toy car with a Porche, it doesn't make sense to compare basic policies to top-tier gold policies. Each policy is given a price score and feature score. These are then combined to determine each policies's Finder Score. Read our full methodologies of how we calculated Finder Score for hospital cover and extras cover.

What do Australians think of Health Partners health insurance?

  • 4.46/5 overall for Customer Satisfaction — higher than the average of 4.13, and this was the highest score in the category
  • 4.87/5 for Trust — higher than the average of 4.46, and this was the highest score in the category
  • 4.57/5 for Customer Service — higher than the average of 4.17, and this was the highest score in the category

Based on Health Partners health insurance scores in Finder's 2024 Customer Satisfaction Awards.

Finder Awards badge

Congratulations, Health Partners!

Health Partners received the following awards in the 2024 Product Awards and the 2024 Customer Satisfaction Awards:

  • Health Insurance - Most Loved Brand (Winner)
  • Health Insurance - Most Trusted Brand (Winner)
  • Health Insurance - Legendary Service Brand (Winner)
  • Health Insurance - Value Brand (Highly Commended)
  • 'Health Insurance - Gold Hospital' - Highly Commended

Why compare health insurance with Finder?

  • We don't ask for your phone or email to see prices.

  • With 1 click, you can open your results to nearly every fund in Australia.

  • You pay the same price as going direct – we charge no fees.

Health Partners health insurance complaints

We looked at the 2023 Ombudsman health insurance complaints. Here's how Health Partners stacked up:

  • It ranked 13th, which is lower than funds including GMHBA and Bupa.

Health Partners frequently asked questions

Gary Ross Hunter's headshot
Editor, Insurance

Gary Ross Hunter was an editor at Finder, specialising in insurance. He’s been writing about life, travel, home, car, pet and health insurance for over 6 years and regularly appears as an insurance expert in publications including The Sydney Morning Herald, The Guardian and news.com.au. Gary holds a Kaplan Tier 2 General Advice General Insurance certification which meets the requirements of ASIC Regulatory Guide 146 (RG146). See full bio

Gary Ross's expertise
Gary Ross has written 644 Finder guides across topics including:
  • Health, home, life, car, pet and travel insurance
  • Managing the cost of living

More guides on Finder

Go to site
Compare 40+ health funds in under a minute
Close