Home care services aren't covered by Medicare, but there are some other government schemes. Private health insurance can cover some other costs with both extras and hospital cover.
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Home care can be an amazing way to get health care in a more comfortable environment.
While Medicare does not cover home care, there are a few government schemes that can help with the cost.
Private health insurance offers some extras options for home care, in some situations.
What is home care?
Simply, home care is medical care at home, rather than in a hospital of doctor's office. Home care offers older Australians an alternative to residential aged care, but it also lets people recover from hospital treatments in their own home.
Home care programs offer a wide range of services and can be tailored to cover individual needs. Some of the services provided include:
Rehabilitation programs to help with recovery following surgery, an illness or injury
Nursing services, such as wound care and managing medication
Practical help, such as cleaning the house, cooking and assisting with shopping
Personal care, for example help with showering and dressing
Palliative care
Does Medicare cover home care services?
Medicare doesn't directly cover home care, but the Australian government funds it through two programs, the Commonwealth Home Support Programme and the Home Care Packages Program. There's also the NDIS, if you qualify.
Commonwealth Home Support Programme
This entry-level home support program is designed to provide assistance with daily tasks to help senior Australians continue living at home. Services provided include:
Domestic assistance with jobs, such as cleaning and washing
Personal care, such as help bathing and dressing
Minor home maintenance duties
Minor home modifications, such as the installation of handrails
Nursing care
Social support
Transport to appointments
However, if you receive services through the Commonwealth Home Support Programme you will be asked to contribute towards the cost of those services.
Home Care Packages Program
The Home Care Packages Program is designed to help people with more complex care needs to retain their independence. There are four levels of home care packages available to suit different care needs, and services provided include:
Personal assistance, including bathing, showering, dressing, toileting and mobility
Nutrition, hydration and meal preparation
Continence management
Mobility and dexterity, for example providing crutches, walking frames, mechanical lifting devices and more
Nursing, allied health and other clinical services
Transport and assistance with shopping and attending social activities
Management of bandages and dressings
NDIS home care support
The National Disability Insurance Scheme, or NDIS, is made to support people aged 7 and up with a disability. There are a lot of support options available if you're eligible for the NDIS, including home care when it's required. Note that if you're over 65 years old, you'll need to have been on the NDIS before you turned 65 to be eligible.
Is home care covered by health insurance?
In addition to the government subsidies that help cover the cost of home care services, you may also be able to access cover from your private health fund. What's available differs based on
Home care on private hospital cover
Hospital substitute services. Often referred to by names such as hospital at home or hospital in the home, hospital substitute services are included in hospital cover policies from many private health funds. They allow you to access treatment from specialists such as nurses, physiotherapists and occupational therapists so you can reduce the length of a hospital stay. Some patients may also qualify for domestic assistance (such as help cooking and cleaning) that will be covered by their health fund.
Home nursing. Often included as part of top-level extras cover policies, home nursing services cover things like wound management, catheter care and medication administration after you have been discharged from hospital, or in some cases can be provided instead of being admitted to hospital.
Home rehabilitation services. From wound management to physiotherapy and other therapies, some hospital cover policies will help cover the cost of home rehabilitation services following surgery, an injury or illness.
Palliative care at home. Cover for palliative care is a common inclusion in hospital cover health insurance, and in many cases it may be possible to receive the care you need in the comfort of your own home.
Telehealth. Several health funds offer free telehealth services with their hospital cover. For example, Medibank has a 24/7 nurse hotline and mental health support phone number you can call. This isn't really provided under hospital insurance though, it's more like a perk based on your fund.
Home care on extras cover
Some insurance funds offer extras benefits that can be taken at home. This can vary wildly, as it's not typically covered under the core list of extras treatments that the government publishes data on each month. Your best bet for finding out more is to speak to your current extras fund, or to compare new funds online.
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Depending on your age, you may be eligible for an
aged-based discount. This is used to estimate your
rebate.
Under 65
65 - 69
70 or older
What's your household's taxable income?
This is the combined income you and your spouse earn before tax. It's needed to calculate the correct Australian government rebate.
$93,000 and under
$93,001 to $108,000
$108,001 to $144,000
$144,001 and over
What kind of health insurance do you need?
Combined (Extras + Hospitals)
Extras
Hospital
What level of hospital coverage would you like?
You can change this at any time later.
Legend
Covered
Restricted cover, You may be partially covered for
this category.
Not covered. Optional for insurer to include.
*Prices updated March 2024, in line with Finder's
database of health insurance policies. Prices are based
on a single individual with less than $93,000 income and
living in Sydney with a $750 excess.
What extras cover do you need? (Optional)
Select as many as you want or move to the next step
Preventative & general dental
Major dental & implants
Optical
Physiotherapy
Podiatry
Non-PBS pharmaceuticals
Chiropractic
Emergency ambulance
Remedial massage
Email me my results (optional)
To get a copy of your results for later, add your email below
You'll pay the same price as going direct - we don't
charge fees
We don't ask for your phone number to see prices
Hang tight - we're fetching policies just for you!
Comparing quotes from 40+ funds...
Frequently asked questions
While Medicare doesn't cover home care, there are a few programs to offer home care to Aussies that need it. The main two programs are the Commonwealth Home Support Programme (CHSP) and the Home Care Packages Program. There's also the NDIS if you're eligible.
Yes, you can always pay for home care out of your own pocket. This does require a bit more cash of course. That said, if you're in a position where you've got the money, it might be something you're keen on looking into. In my opinion, it's probably better to get the care you need when you need it, rather than screwing around with financial aid while you get sicker (assuming you can afford that option). Additionally, if you are lucky enough to be able to afford home care on your own, it does take a little pressure off the government programs for people who really need it.
Tim Bennett is a Finder insurance & utilities expert. For over 10 years he's reported on news, politics, finance and other topics as a journalist and radio presenter. Tim's roles have included radio news reader and breakfast at the ABC, news producer for SBS and producer for Fairfax Media. Tim regularly appears as a health insurance expert on programs like Sunrise and SBS news, as well as in the Australian, The Daily Telegraph, The Courier Mail and more. See full bio
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Depending on your age, you may be eligible for an
aged-based discount. This is used to estimate your
rebate.
Under 65
65 - 69
70 or older
What's your household's taxable income?
This is the combined income you and your spouse earn before tax. It's needed to calculate the correct Australian government rebate.
$93,000 and under
$93,001 to $108,000
$108,001 to $144,000
$144,001 and over
What kind of health insurance do you need?
Combined (Extras + Hospitals)
Extras
Hospital
What level of hospital coverage would you like?
You can change this at any time later.
Legend
Covered
Restricted cover, You may be partially covered for
this category.
Not covered. Optional for insurer to include.
*Prices updated March 2024, in line with Finder's
database of health insurance policies. Prices are based
on a single individual with less than $93,000 income and
living in Sydney with a $750 excess.
What extras cover do you need? (Optional)
Select as many as you want or move to the next step
Preventative & general dental
Major dental & implants
Optical
Physiotherapy
Podiatry
Non-PBS pharmaceuticals
Chiropractic
Emergency ambulance
Remedial massage
Email me my results (optional)
To get a copy of your results for later, add your email below
