Is TUH a not-for-profit fund?

Yes, TUH is a not-for-profit health fund .

What member offers can I get with TUH health insurance?

As a not-for-profit health fund, TUH Health Fund provides value for money wherever possible for its members. The range of additional benefits includes: No excess for dependants An Active Health Bonus for extras on some products Access Gap Scheme Health management programs with some products A travel benefit for regional members to access healthcare on selected covers Discounts at OPSM, OPSM Direct, Laubman & Pank and Specsavers The Health Hub offering members dental, optical and allied health services A $100 eGift Card if you refer a friend or family member who joins TUH

How do I make a claim with TUH health insurance?

There are 2 separate processes for claiming on your TUH Hospital and Extras cover: Hospital claims If you receive a hospital account, send it to TUH with a completed claim form via 1 of the following methods: Email onlineclaims@tuh.com.au with copies of accounts/receipts attached. Upload to the TUH smartphone app with photos of accounts/receipts. Snail mail to TUH, PO Box 265, Fortitude Valley QLD 4006, with the original accounts/receipts enclosed. Extras claims You can claim your Extras benefits in any of the following ways: Electronically. If your healthcare provider has an electronic terminal such as HICAPS or Health Point, simply swipe your membership card and your claim will be processed on the spot. Online. Log in to Member Services on the TUH website and follow the instructions to submit your claim (no need to include receipts). Smartphone app. Upload photos of your receipts and other documents, and instantly submit them via the TUH smartphone app. Manually. Download, print out and complete a claim form, and submit it manually with copies of your receipts via email or post. In both instances, once received and processed, your claim will be paid directly into your bank account allowing up to 2 weeks for postage and processing.