How does Australia Post compare with other popular providers?
Price
As part of our 2024 awards, our insurance experts researched 45 home insurance brands and got over 400 quotes. Australia Post is cheaper than most brands - in fact, it's 12% cheaper than the national average. There are cheaper home insurance policies available but keep in mind that the best home insurance for you may depend on more than just price.
Remember, your quote may look different as pricing is highly dependent on specific situations.
Each month, we get crunching on most every home insurance product in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster.
We currently don't have that product, but here are others to consider:
How we picked these
What additional cover options are available?
Australia Post offers some customisations so you can tailor your policy, including:
Accidental damage - Protect your home or contents from accidental damage. For example, accidentally breaking an expensive vase.
Item limit increase - Increase the claimable amount for specific items, such as jewellery artwork or collectables.
Australia Post home insurance claims process
Australia Post home insurance is provided by QBE. You can lodge a claim online, via the QBE website. You'll need your policy number, details of what happened, and information on who was involved. You can also call QBE on 13 70 11.
Australia Post home insurance complaints information
Australia Post home insurance is provided by QBE. In the last financial year, The Australian Financial Complaints Authority (AFCA) received 927 complaints in relation to Australia Post's home and contents insurance, 291 of which were resolved at registration and referral, 629 progressed to case management and 540 of those were closed at case management.
FAQs
Australia Post home insurance is underwritten by QBE Insurance (Australia) Ltd.
The cooling off period for Australia Post home insurance is 21 days.
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Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio
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Nicola has written 245 Finder guides across topics including:
Personal finance
Personal insurance, including car, health, home, life, pet and travel insurance
Does the 30% off get applied automatically or do I have to enter the code at checkout (no option).
I have contacted Auspost they claim it might be an offer that Finder.com.au has on.
Finder
ZubairApril 11, 2017Finder
Hi Kleo,
Thank you for your question.
Australia Post has a discount offer of 30% on their gold home and contents insurance policy if you purchased online. This offer is still active on the Australia Post’s website.
All the best,
Zubair
DeborahJanuary 17, 2017
Does the building & contents insurance cover tsunamis ?
Finder
RichardJanuary 23, 2017Finder
Hi Deborah,
Thanks for getting in touch. Australia Post Home Insurance will not pay a claim if it arises due to high tide, tsunami or storm surge.
All the best,
Richard
LeanneDecember 14, 2016
My house has asbestos fibro cladding on the exterior. Is this covered by your insurance product?
Finder
JasonDecember 15, 2016Finder
Hi Leanne,
Thank you for your enquiry.
Australia Post Home Insurance will not pay claims due to the presence of asbestos in your property or house.
Please note that finder.com.au is a financial information service and general information website that helps consumers make better decisions. We are not an insurer or an insurance company.
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Does the 30% off get applied automatically or do I have to enter the code at checkout (no option).
I have contacted Auspost they claim it might be an offer that Finder.com.au has on.
Hi Kleo,
Thank you for your question.
Australia Post has a discount offer of 30% on their gold home and contents insurance policy if you purchased online. This offer is still active on the Australia Post’s website.
All the best,
Zubair
Does the building & contents insurance cover tsunamis ?
Hi Deborah,
Thanks for getting in touch. Australia Post Home Insurance will not pay a claim if it arises due to high tide, tsunami or storm surge.
All the best,
Richard
My house has asbestos fibro cladding on the exterior. Is this covered by your insurance product?
Hi Leanne,
Thank you for your enquiry.
Australia Post Home Insurance will not pay claims due to the presence of asbestos in your property or house.
Please note that finder.com.au is a financial information service and general information website that helps consumers make better decisions. We are not an insurer or an insurance company.
Kind regards,
Jason