Australia Post home insurance is about 12% cheaper than the national average.
Save 10% when you buy a combined home and contents insurance policy from Australia Post. T&Cs apply.
We couldn't find a brand that offered higher cover for legal liability, lock replacement, or temporary accommodation.
Cons
There's no cover for guest contents, while some brands offer up to $7,000.
There's no option to remove flood cover to lower your premium.
Australia Post's PDS includes some vague wording, including cover to a 'reasonable cost'.
How does Australia Post compare with other popular providers?
Australia Post offers cheaper home insurance than many other providers and offers a good range of benefits with some generous limits. For example, we couldn't find a brand which offered higher cover for legal liability, lock replacement, or temporary accommodation.
Features
Price
As part of our 2024 awards, our insurance experts researched 45 home insurance brands and got over 400 quotes. Australia Post is cheaper than most brands - in fact, it's 12% cheaper than the national average. There are cheaper home insurance policies available but keep in mind that the best home insurance for you may depend on more than just price.
Remember, your quote may look different as pricing is highly dependent on specific situations.
Australia Post offers some customisations so you can tailor your policy, including:
Accidental damage - Protect your home or contents from accidental damage. For example, accidentally breaking an expensive vase.
Item limit increase - Increase the claimable amount for specific items, such as jewellery artwork or collectables.
Australia Post home insurance claims process
Australia Post home insurance is provided by QBE. You can lodge a claim online, via the QBE website. You'll need your policy number, details of what happened, and information on who was involved. You can also call QBE on 13 70 11.
Australia Post home insurance complaints information
Australia Post home insurance is provided by QBE. In the last financial year, The Australian Financial Complaints Authority (AFCA) received 927 complaints in relation to Australia Post's home and contents insurance, 291 of which were resolved at registration and referral, 629 progressed to case management and 540 of those were closed at case management.
FAQs
Australia Post home insurance is underwritten by QBE Insurance (Australia) Ltd.
The cooling off period for Australia Post home insurance is 21 days.
Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio
Nicola's expertise
Nicola has written 239 Finder guides across topics including:
Personal finance
Personal insurance, including car, health, home, life, pet and travel insurance
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Does the 30% off get applied automatically or do I have to enter the code at checkout (no option).
I have contacted Auspost they claim it might be an offer that Finder.com.au has on.
Finder
ZubairApril 11, 2017Finder
Hi Kleo,
Thank you for your question.
Australia Post has a discount offer of 30% on their gold home and contents insurance policy if you purchased online. This offer is still active on the Australia Post’s website.
All the best,
Zubair
DeborahJanuary 17, 2017
Does the building & contents insurance cover tsunamis ?
Finder
RichardJanuary 23, 2017Finder
Hi Deborah,
Thanks for getting in touch. Australia Post Home Insurance will not pay a claim if it arises due to high tide, tsunami or storm surge.
All the best,
Richard
LeanneDecember 14, 2016
My house has asbestos fibro cladding on the exterior. Is this covered by your insurance product?
Finder
JasonDecember 15, 2016Finder
Hi Leanne,
Thank you for your enquiry.
Australia Post Home Insurance will not pay claims due to the presence of asbestos in your property or house.
Please note that finder.com.au is a financial information service and general information website that helps consumers make better decisions. We are not an insurer or an insurance company.
Kind regards,
Jason
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Does the 30% off get applied automatically or do I have to enter the code at checkout (no option).
I have contacted Auspost they claim it might be an offer that Finder.com.au has on.
Hi Kleo,
Thank you for your question.
Australia Post has a discount offer of 30% on their gold home and contents insurance policy if you purchased online. This offer is still active on the Australia Post’s website.
All the best,
Zubair
Does the building & contents insurance cover tsunamis ?
Hi Deborah,
Thanks for getting in touch. Australia Post Home Insurance will not pay a claim if it arises due to high tide, tsunami or storm surge.
All the best,
Richard
My house has asbestos fibro cladding on the exterior. Is this covered by your insurance product?
Hi Leanne,
Thank you for your enquiry.
Australia Post Home Insurance will not pay claims due to the presence of asbestos in your property or house.
Please note that finder.com.au is a financial information service and general information website that helps consumers make better decisions. We are not an insurer or an insurance company.
Kind regards,
Jason