You can pay monthly at no extra cost. Many insurers, including Budget Direct, Qantas and Virgin, charge you more if you want to pay by the month.
National Seniors home insurance is good if you want to go with a popular insurer. Its policies are underwritten by Allianz, one of the biggest insurers in Australia.
Despite the name, there's not much that makes National Seniors a better option if you're over 50. Its 10% multi-policy discount is similar to other competitors, including Westpac and St.George but not as large as Virgin at 30%.
Sorry! We currently don't have this brand on our panel. But don't fret, you can head to the National Seniors home insurance website or compare a bunch of other home insurance companies with Finder.
National Seniors offers the following home insurance policies:
Buildings cover. This covers the physical structures that make up your home, which can include the garage, sheds, built-in swimming pools, decks as well the house itself.
Contents cover. This covers the items and belongings at your home, which can include furniture, white goods, electrical appliances, clothing and more. It also covers carpets and window furnishings.
Buildings and contents cover. This combines the cover you get for building and contents, covering you for events including fire and theft, storms and more.
Some main events covered by National Seniors include:
These are some of the standard features that you can claim on if an insured event like a fire or storm causes loss or damage:
Key and lock replacement
Accidental damage
Burning out of an electric motor
Alternative accomodation
Modifications to your buildings
Contents in transit
Debris removal and demolishing
Document damage
Funeral expenses
Legal liability
Guests' or visitors' belongings
Optional add-ons
National Seniors only offers a handful of optional add-ons. Keep in mind that you will need to pay extra to have these benefits covered.
Accidental damage
Portable contents
Motor burnout
Flood cover
Domestic workers' compensation cover
Exclusions
The exclusions are situations where a policy will not pay out. All insurance policies will carry their own exclusions and they vary depending on your chosen cover level. Some of the common exclusions you'll find with these cover types, and many others are:
No cover for lawful seizure of property, such as repossession by a finance company
No cover for damage caused by acts of war or terrorism
No cover for damage caused by nuclear materials
No cover for damage caused by property deterioration, shoddy workmanship or faulty repairs
Some information on National Seniors home insurance complaints
We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2020 and June 2021. The data breaks down different underwriters and compares their business size to the number of complaints processed.
When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.
Here's an overview of how National Seniors (Allianz Australia Insurance Limited) did:
Despite its very large size (which generally means you can expect it to have more complaints), Allianz received a smaller proportion of complaints compared to other insurers.
Only a small percentage of complaints were resolved directly with customers, which isn't the best endorsement of its customer service.
What's the excess like?
The excess is an amount that needs to be paid when you make a claim. There are 2 types of excess that may apply:
Standard excess: This will apply to most claims. You may be able to select a higher excess if you want to pay a lower premium or a lower excess for a higher premium.
Additional imposed excess: This will apply to specific types of claims or in certain situations like an earthquake or tsunami. Generally, an excess of $250 might be charged on top of the standard excess.
Who is eligible for cover?
National Seniors Insurance is for:
People over the age of 50
A partner or spouse of someone in the 50+ age bracket
Someone connected to or otherwise focused on senior issues
How do I make a claim?
The most efficient way to make claims is via the online form. This method is available 24 hours a day, 7 days a week. Once it is lodged, a claims consultant will contact you as soon as possible. If you have an issue that requires immediate attention, such as malicious property damage or theft, note this in your online claim and it will be addressed within 48 hours. For more information, or to discuss your insurance and claims, you can call National Seniors Insurance on 1300 55 50 30.
The bottom line about National Seniors
National Seniors home insurance is good if you want to pay monthly at no extra cost, but it doesn't offer any unique perks if you're over 50. You'll also find bigger sign-up discounts with insurers such as Budget Direct and ING.
Gary Ross Hunter was an editor at Finder, specialising in insurance. He’s been writing about life, travel, home, car, pet and health insurance for over 6 years and regularly appears as an insurance expert in publications including The Sydney Morning Herald, The Guardian and news.com.au. Gary holds a Kaplan Tier 2 General Advice General Insurance certification which meets the requirements of ASIC Regulatory Guide 146 (RG146). See full bio
Gary Ross's expertise
Gary Ross has written 650 Finder guides across topics including:
Motor burnout covers those big appliances in your home in the event that they let you down. This article will show you what it is, why it's important and how much it can cost you.
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.