RACT home insurance review

Tasmanian-based RACT offers some strong benefits at a reasonable price point. But if your home is outside of Tasmania, you’ll have to look elsewhere.

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Pros

  • There’s an underinsurance safety net of 25% built-in - some brands don’t offer any at all.
  • RACT’s call centre is based in Tasmania, so you can speak with local operators.
  • The optional motor burnout cover has a very high benefit limit - your full sum insured.

Cons

  • RACT home insurance is only available for homes in Tasmania.
  • Only $1,000 is covered for lock replacement - other brands offer more.
  • There’s no cover for food spoilage, unless you take out contents insurance.

Features

RACT’s benefits are highly competitive with other home insurance providers. One of RACT’s stand-out features is its 25% underinsurance safety net, which comes as standard. Most brands we compared offer no underinsurance protection, or charge an additional premium. It also offers up to $2,500 for environmental upgrades, while many brands offer nothing.

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Finder Score - Home and Contents Insurance

Each month, we get crunching on most every home insurance product in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster.

Read full Finder Score methodology

Compare RACT home insurance policies

Product AUFHO Finder Score Building Cover Contents Cover Fire, Storm & Theft Damage Sum Insured Safeguard
Finder score
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Finder Score - Home and Contents Insurance

Each month, we get crunching on most every home insurance product in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster.

Read full Finder Score methodology

What additional cover options are available?

RACT offers two additional cover options that you can add to your policy if you wish. These include:

  • Accidental damage - Accidental loss or damage to your home.
  • Damage to electrical motors - The repair or replacement of a burnt out or fused household electric motors.
  • Portable contents - Cover to insure certain items away from, and at the insured address for when they are stolen, lost or accidentally damaged, such as mobile phones, laptops.

How to make a claim

You can make a claim by calling RACT on 13 27 22. The line is open Monday to Friday, 8am to 5:30pm. It should only take 5 to 10 minutes. Alternatively, you lodge your claim online via the RACT Member Hub.

RACT home insurance complaints information

The Australian Financial Complaints Authority (AFCA) received 16 complaints about RACT’s home insurance and 5 complaints about its contents insurance in the last financial year.

FAQs

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Senior writer

Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio

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Nicola has written 241 Finder guides across topics including:
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