Commonwealth Bank Landlord Insurance Review

The Commonwealth Bank of Australia is the country's leading provider of financial services, offering a number of retail, premium, banking and superannuation products and services. It also provides a number of insurance products including home, car, travel, life and landlord insurance. Read on to find out more about the latter.

Commonwealth Bank landlord insurance policy

Here are the landlord insurance policies Commonwealth Bank offers, provided by Hollard:

Building and contents cover

This covers both your investment property and the contents that are kept at the property. You're insured against events including loss or damage caused by fire, flood, storm, theft, motor burnout and more. There's also several additional benefits available like emergency work, temporary repairs, mortgage discharge and more. You can also save up to 10% with a combined building and contents policy.

Building cover only

This covers your building from loss or damage caused by fire, flood, storm, theft, motor burnout and more. It doesn't include contents insurance but the building cover can include garages, sheds, granny flats and other outbuildings.

Contents cover only

For landlords who don't need building cover, this looks after the items kept at your building that you lease out to tenants, including furniture and white goods. It protects you from loss or damage caused by fire, flood, theft, storm, motor burnout and more.

Optional covers

You can increase your cover by adding accidental damage (this comes with building only), loss of rent (this cover is temporarily unavailable) or malicious damage or theft by tenants. To do this, you'll need to pay extra.

Commonwealth Bank policy benefits

The table below outlines the benefits you'll be covered for with each Commonwealth Bank policy.

• Residential Home Package
• Investment Home Package

Commonwealth Bank landlord insurance policies include more benefits including:

• Residential Home Package
• Investment Home Package

These are optional add ons you can pay extra for.

• Residential Home Package
• Investment Home Package

Commonwealth Bank landlord insurance excesses

An excess is an amount you have to contribute when the insurer agrees to pay your claim. The amount you need to pay can differ but the excess amounts should be outlined in your Certificate of Insurance. The following excess options are available with Commonwealth Bank:

Cover type	Excess options
Building	$100, $200, $300, $500, $750, $1,000, $2,000, $5,000
Contents	$100, $200, $300, $500, $750, $1,000, $2,000, $5,000

You don't need to pay an excess for legal liability claims. Claims for portable contents cover and accidental damage to your building or contents may result in you having to pay additional excesses on top of the standard one.

Submitting a Commonwealth Bank landlord insurance claim

To submit a Commonwealth Bank landlord insurance claim, follow these steps:

• Check your Certificate of Insurance to make sure you're covered for the incident.
• Make sure you have your policy and personal details ready.
• Have details of what happened and the damage caused, including photographs.
• If possible, have receipts.
• Submit your claim online or call 13 1361.

After this stage, Hollard will assess your claim and if it's for your building, it may arrange for an inspection to see the damage. For contents claims, Hollard will likely be able to assess the information you have provided.

Frequently asked questions

• Is landlord insurance worth having?

  Absolutely! It's like a safety net for your investment property. It can cover you for things like damage from fire or storms, lost rent if tenants need to move out due to repairs, or even legal expenses if there are disputes.

• What insurance do I need for my rental property?

  The most common types are landlord insurance (which covers the building itself) and contents insurance (which covers things like furniture or appliances you've provided). Some policies even bundle these together for convenience. It's always best to chat with an insurance expert to find the right fit for your property and budget.

• What is the difference between house insurance and landlord insurance?

  Think of it like this: house insurance is for the home you live in, while landlord insurance is specifically for properties you rent out to others. Landlord insurance often includes extra coverage for things like tenant damage or lost rent, which you wouldn't usually need for your own home.

• Who underwrites Commonwealth Bank landlord insurance?

  As of October 2022, Commonwealth Bank no longer underwrites its own landlord insurance. Instead, they have an exclusive partnership with Hollard Insurance Partners Limited (HIP) for home and car insurance, including landlord insurance. So, for any landlord insurance policies obtained through Commonwealth Bank, Hollard would be the underwriter.

Compare other products from Commonwealth Bank

• Commonwealth Bank credit cards
• Commonwealth Bank home loans
• Commonwealth Bank savings accounts
• Commonwealth Bank term deposits
• Commonwealth Bank superannuation
• Commonwealth Bank personal loans
• Commonwealth Bank car loans
• Commonwealth Bank business loans
• Commonwealth Bank travel insurance
• Commonwealth Bank car insurance
• Commonwealth Bank life insurance
• Commonwealth Bank income protection