Key takeaways
- Youi offers 3 different types of home insurance.
- It's good for flexibility; you can choose your own excess and tailor the policy for your needs.
- It included unique benefits like counselling in the even you need support after a claim.
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We currently don't have a partnership for that product, but we have other similar offers to choose from (how we picked these ):
What does Youi landlord insurance cover?
- Building Only Insurance. Cover for your home or building, this includes pipes, cables, ducting, wires, switches, meters, fixed appliances, carports, patios, paved paths, driveways and other permanent fixtures (pools, spas, etc).
- Contents Only Insurance. Covers contents owned by you as the landlord or that you're responsible for, including carpets, curtains, blinds, furniture, furnishings, non-permanent light fittings, removable domestic appliances and utensils.
- Combined Home and Contents Insurance. You can combine both policies for complete protection of your home and its contents.
Here's some of the main insured events it can cover you for:
Youi policies come with a 20-day cooling off period which is the industry standard and like all insurers, you'll need to pay an excess when you make a claim. There are three excesses you might need to pay: a basic excess, an additional excess and an unoccupied excess (e.g. when your home has been unoccupied for more than 60 days.)
Youi landlord insurance features
Standard features
Here are some of the main features that Youi can cover when you make a claim for an insured event.
- Intentional Damage
- Legal Liability
- Emergency Repairs
- Clean Up and Professional Fees
- Burnout of Electric Motors
- Damage from vermin, insects, birds and wildlife
Optional add-ons
Youi doesn't offer many landlord add-ons compared to several other insurers. Some of its add-ons include:
- Lessee/tenant default and damage
- Contents in commercial storage
- Buildings accidental damage
- Contents accidental damage
Exclusions
Youi's general exclusions are similar to most other insurers. You won't be covered for:
- Illegal property or items
- Faulty design, materials or workmanship
- Wear and tear, rust or rising damp
- Illegal activity
- Intentional or deliberate acts or omissions
- Damage that existed prior to you taking out a policy
This isn't an extensive list of Youi's general exclusions. You can find the full list on its PDS.
Youi landlord insurance complaints
We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July to December 2020. The data explores different underwriters and compares their business size to the number of complaints processed.
When comparing insurers, keep in mind that those with a larger market share serve more customers so can potentially get more complaints. Here's an overview of how Youi stacked up against other insurers.
- Youi Pty Ltd only had 26 complaints, far less than other similar sized insurers, suggesting its good at providing a quality service.
- While it didn't get many complaints, Auto & General received slightly less complaints, so could provide a better customer service.
Bottom line about Youi landlord insurance
Youi landlord insurance is good if you want a policy that's tailored to your property and your needs. However, if you want to pay monthly, it will cost you more than paying for the full year.
If you're not yet ready to buy, you can compare other landlord insurance policies side-by-side here.
FAQs about Youi landlord insurance
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Youi landlord insurance reviews
If you've held or currently hold a Youi landlord insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Youi is right for them. Some reviews are from a survey commissioned by Finder.
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