Our verdict: Belong offers affordable and flexible plans on Telstra's 4G and 5G network. Plus, you won't be charged extra for going over your data allowance.
We currently don't have a partnership for that product, but we have other similar offers to choose from (how we picked these
):
Belong mobile review: Our verdict
Belong's mobile plans represent solid value, offering big data at affordable prices.
Belong also has some other features you might enjoy:
Unlimited data banking, so you can save up any unused data for the future and even gift it to other Belong users.
No excess data charges for going over your monthly limit. Instead, your mobile internet speed gets slowed down to 1Mbps.
Access to parts of the Telstra 4G and 5G network which covers 98.8% of Australians.
International calls and texts to 30 countries available to add on for an extra $5 per month.
You have the option to buy in-store if it's easier for you. You can pick up a Belong SIM at many major outlets such as Woolworths, Coles, Australia Post and more.
While Belong has several perks, it suffers when it comes to:
Its 4G and 5G download speeds are capped at 150Mbps on most plans, though this isn't uncommon for smaller providers running on the Telstra network. Most people shouldn't notice the speed cap as 150Mbps is fast enough for most online activities.
"Belong data rolls over each month. This means that after a few months of banked up data, I was able to drop down from the 40gb plan to 25gb per month. I then have those extra gb as a buffer if I were to go over my limit, rather than paying the $10 fee to top up. Also, if you are on a bigger plan, regularly check your data usage to see if you are actually using as much as you are paying for. I didn't realise the amount of time I spent connected to the WIFI and wasn't actually using the data I had paid for."
Bonnie Grosvenor
Finder crew member
What do Australians think of Belong mobile provider?
4.33/5 overall for Customer Satisfaction — higher than the average of 4.15
4.84/5 for Trust — higher than the average of 4.43
4.23/5 for Customer Service — higher than the average of 4.01
Belong's mobile plans offer pretty good value for money based on our $1 per GB benchmark.
It may not have the cheapest offers around but you do get access to features such as no excess charges and unlimited data banking.
Just keep in mind:
Despite being postpaid, Belong charges plan fees at the start of the month.
Its 4G and 5G download speeds are capped at 150Mbps on most plans, though this should be fast enough for most online needs.
Coverage
Belong uses parts of the Telstra 4G and 5G network.
Belong is on the wholesale 4G and 5G Telstra network which reaches 98.8% of the population.
This is slightly less than the full Telstra network coverage of 99.5%, but still more than both the Optus or Vodafone network
You shouldn't have issues in metro areas, but may experience a slight drop in reception in rural or regional areas.
Does Belong Mobile have 5G?
Belong Mobile will also give you access to to Telstra's 5G network across its all its plans at no extra cost. The downlaod speeds for its lower data plans are capped at 150Mbps and 250Mbps on higher data plans.
Customer service
There are a couple of options if you need to get something sorted with Belong.
Call between 8am and 8pm (AEDT) 7 days a week.
Leave a message on the Belong Facebook or Twitter account.
Lodge a support ticket on the Belong mobile app.
Keep in mind that while you can buy a Belong SIM in selected retailers, it doesn't have a physical storefront. Those looking for in-store help, might want to try a different provider.
Bonus features
Although Belong is relatively straightforward with its plans, the phone proivder has a few additional features.
🌏 International add-on
For $5 per month, you can add on unlimited calls and texts to 30 countries with any plan.
🎁 Data banking and gifting
All the data you have left over each month will be put into a data bank with unlimited capacity.
This can be handy for flexible data use, and you can even gift your banked data to other Belong users in 1GB chunks.
➕ Data add-on
If you need an extra boost of data, you can buy them in 5GB lots for $10 each.
If you do run out of your monthly data, Belong won't charge you for going over your limit. Though don't expect to do much with its slowed down Internet speed of 1Mbps.
✈️ International roaming
If you're overseas and want to make a few phone calls back home, you'll be able to do so with belong's international roaming packs. It is available in up to 30 destinations and offers
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio
Cameron Micallef was an investment and utilities writer for Finder. He previously worked on titles including Smart Property Investment, nestegg and Investor Daily, reporting across superannuation, property and investments. Cameron has a Bachelor of Communication and Media Studies/ Commerce from the University of Wollongong. Outside of work Cameron is passionate about all things sports and travel. See full bio
Cameron's expertise
Cameron has written 161 Finder guides across topics including:
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