Catch Connect review

Our verdict: Catch Connect offers some of the best-value long expiry prepaid mobile plans as long as you're happy to commit for 3 months or longer.

4.0 ★★★★★ (11 reviews) Write a review

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Congratulations, Catch connect!

Catch connect received the highly commended award for 'Long Expiry Prepaid Mobile Plan' in the 2024 Product Awards.

Full list of 2024 winners

Pros

  • Comprehensive app for plan management on the go

Cons

  • No bonus features on plans

Compare Catch mobile plans

BrandProduct Data Price Apply Price
  • Unlimited national calls & texts
  • Optus 4G network
30GB
$12.50
per 28 day recharge
Go to site
View details
Catch Connect 28 Day Plan 30GB Finder Exclusive
Exclusive
$12.50 for the first 6 recharges, then $25/recharge. Eligibility criteria, T&Cs apply. Ends 8.4.25
  • Unlimited standard national calls & texts
30 GB
Data
$12.50
per 28 days expiry
Catch Connect 28 Day Plan 45GB Finder Exclusive
ExclusivePrepaidNo lock-in contract
$15 for the first 6 recharges, then $30/recharge. Eligibility criteria, T&Cs apply. Ends 8.4.25
Catch Connect 28 Day Plan 45GB Finder Exclusive
Prepaid
$15 for the first 6 recharges, then $30/recharge. Eligibility criteria, T&Cs apply. Ends 8.4.25
Exclusive
  • Unlimited national calls & texts
  • Optus 4G network
45GB
$15
per 28 day recharge
Go to site
View details
Catch Connect 28 Day Plan 45GB Finder Exclusive
Exclusive
$15 for the first 6 recharges, then $30/recharge. Eligibility criteria, T&Cs apply. Ends 8.4.25
  • Unlimited standard national calls & texts
45 GB
Data
$15
per 28 days expiry
Catch Connect 365 Day Plan 200GB
PrepaidNo lock-in contract
$149 for the first recharge, then $200/recharge after. Eligibility criteria, T&Cs apply. Ends 29.4.25
Catch Connect 365 Day Plan 200GB
Prepaid
$149 for the first recharge, then $200/recharge after. Eligibility criteria, T&Cs apply. Ends 29.4.25
  • Unlimited national calls & texts
  • Optus 4G network
200GB
$149
per 365 day recharge
Go to site
View details
Catch Connect 365 Day Plan 200GB
$149 for the first recharge, then $200/recharge after. Eligibility criteria, T&Cs apply. Ends 29.4.25
  • Unlimited standard national calls & texts
200 GB
Data
$149
per 365 days expiry
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Catch Connect review: Our verdict

Following the cheap everything model of its parent company Catch.com.au, Catch's set of mobile plans delivers on value for those who just want a basic plan.

It has some of the best-value 30-day prepaid plans on the market and equally great value across its longer expiry plans too.

Catch could be the right choice for you if you:

  • Enjoy sign-up deals as there are frequent promotional offers on its mobile plans.
  • Want a user-friendly app to help you manage your plan.
  • Want acess to either short-term or longer-term plans that wont break the bank.

 
That said, there are a few things to consider before signing up to Catch:

  • You won't get any extra perks such as free international call inclusions or the option to roll over unused data.
  • It doesn't offer access to Optus's 5G network.
  • Its plans are best suited for low to moderate data users.

"I was looking to upgrade my mobile plan as I noticed my data usage was a little restrictive and my previous plan had a discount that was soon ending. I signed up to Catch Connect for my mobile plan and tripled my data pack for only $15 a month, which was a great deal. Porting your sim these days only takes about 2 hours and I connected over the weekend. You can auto-recharge each month to ensure your always connected. It's so simple."

Amy Lee
Finder crew member

Read a more detailed review on


money icon

Value for money

Catch Connect's monthly plans offer great value for money compared to similar options from other providers in Finder's database.

Its 30GB plan for $25 a month stacks up well against our benchmark of $1 per GB of data.

Catch Connect has 1 plan with a 90-day expiry period and 3 that last for a year. They're great value with and without discounts.

The 90-day expiry plan offers 20GB for $40 over 90 days, which is good if you don't want to deal with the frequency of monthly recharges.

However, if you need more data and use 16GB or less each month, Catch's 365-day plans will be worth it for you.

Spreading the cost over a year, its long expiry plans will cost less than most equivalent monthly plans.

Things to watch out for:

  • Auto-recharge is activated by default. If you're not keen on this feature, you'll need to deactivate it through the Catch Connect app or its online portal.

coverage icon

Coverage

Catch Connect runs on the Optus 4G mobile network, which reaches about 98.5% of the Australian population.
  • This is identical to the coverage you'd get from purchasing a plan directly from Optus itself.
  • You shouldn't experience any issues in metro areas, but might notice a loss of reception in some rural or regional areas compared to Telstra's 99.5% coverage.

customer service icon

Customer service

If you're having problems with your Catch Connect service or would like a question answered, you can reach out in the following ways:

  • Call the customer support team to chat with a customer support rep from 9am–8pm AEST weekdays or 10am–6pm AEST weekends and holidays.
  • Chat with the support team online via live chat on the website.
  • Keep in mind: Catch Connect does not have a physical store where you can speak to representatives for in-person help.

Which rivals are giving Catch Connect a run for its money?

While Catch Connect is undeniably cheap, you might want to consider one of these other mobile providers if you're looking for a little bit more on your plan:

For more features:


aldimobile logo

ALDImobile has affordable plans that also come with useful features such as data rollover and international call inclusions.

For more data:


aldimobile LOGO

Catch has great deals, but offers a maximum of 30GB per month. If you're looking for more data, check out Circles.Life and its budget-friendly 100GB and 160GB plans.

For better coverage:


boost logop

Boost Mobile is the only small provider that has access to the full Telstra network, reaching 99.5% of Australians. As a smaller provider, its prices are also cheaper than Telstra itself.

Ready to sign up to Catch Connect

You can sign up to your chosen Catch Connect mobile plan online and get the SIM delivered to your address within 3–8 working days with standard delivery, depending on where you live.

phone icon

What if I want to keep my current phone number?
During activation, you'll be able to choose to keep your current mobile number. Simply slect "keep your number" and enter your current digits. Catch Connect will handle the porting process, usually transferring your number within 1 business day.


Your reviews

4.0
★★★★★(0)
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All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.

10 of 11 reviews

★★★★★ Mia (QLD) 1 year ago

Via customer survey commissioned by Finder

Bad customer service - continued issues being charged for a product that wasn't provided.


★★★★★ Faye (NSW) 1 year ago

Via customer survey commissioned by Finder

Great 12 month plans


★★★★★ Macca54 (QLD) 1 year ago

Via customer survey commissioned by Finder

Customer service is lacking but coverage and price were great


★★★★★ (WA) 1 year ago

Via customer survey commissioned by Finder


★★★★★ (QLD) 1 year ago

Via customer survey commissioned by Finder


★★★★★ Jennie (Melbourne ) 2 years ago

The long plan should be 368 days

I got the SIM card very quickly. However when I activated it with my existing number, the old phone provider disconnect immediately, but …. reconnect to Connect may take up to 3 days !!! What a day without phone calls/texts /data…. can’t do anything! The plan should be extended to 368 days.


★★★★★ Ross (Burpengary ) 3 years ago

Great value and service

Sorry you had a bad experience Alice, mine has been nothing but good. I wanted a low cost plan and keep my old number. I got both. My fee goes out each month by direct payment and they notify me before and after renewal. Tried a number of providers over the years and now very happy with CatchConnect.


★★★★★ alice (Gold coast) 3 years ago

HORRIBLE SERVICE. TAKE YOUR MONEY ELSEWHERE

I have been a catch connect subscriber for 2 years when their plan started to become expensive and I attempted to port to another service and they HELD MY NUMBER to ransom. I have escalated complaints twice to the Telecommunications Ombudsman and ACMA. AS per Australian Law, Catch Connect is suppose to provide support to customers to move on to a different service. They have violated this law in every sense of the word. I am happy to provide evidence of their indifference to their customers. I would not recommend this service to anyone. Their service is unsafe for the Australian consumer. They are a company that only care about the money.


★★★★★ ranbaato (QLD) 4 years ago

switched and saved

I was with a provider for years on a 365 plan which charged a lot for calls and credit quickly disappeared .I switched to Catch when their 365 plan was discounted.I get unlimited calls and texts for less than $10 per month and the data allowance is good for me because I rarely use it.


★★★★★ Christina (NSW) 4 years ago

Switching was too easy, have had nil issues since changing.

I was paying for a plan with another company and not even using all the data that they allowed, so I thought why pay for something that I am not using. So it would be, Catch Connect, uses the same infrastructure as previous provider. Process to switch only took about a week while I waited for my sim to arrive in the post and they are just as reliable as my previous company, I have set to automatic payments each month for convenience and am saving hundreds a year for doing the switch.


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To make sure you get accurate and helpful information, this guide has been edited by Jason Loewenthal as part of our fact-checking process.
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Written by

Writer

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio

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Cameron Micallef is a personal finance journalist with eight years of experience, specialising in investing, property and household bills. He has written for Smart Property Investment, nestegg and Investor Daily. Cameron holds a Bachelor’s degree in Communication and Media Studies and Commerce, as well as a Tier 1 Generic Knowledge certification (RG146), ensuring compliance with ASIC standards. See full bio

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