
Congratulations, Catch connect!
Catch connect received the highly commended award for 'Long Expiry Prepaid Mobile Plan' in the 2024 Product Awards.
Full list of 2024 winnersCatch connect received the highly commended award for 'Long Expiry Prepaid Mobile Plan' in the 2024 Product Awards.
Full list of 2024 winnersFollowing the cheap everything model of its parent company Catch.com.au, Catch's set of mobile plans delivers on value for those who just want a basic plan.
It has some of the best-value 30-day prepaid plans on the market and equally great value across its longer expiry plans too.
Catch could be the right choice for you if you:
 
That said, there are a few things to consider before signing up to Catch:
"I was looking to upgrade my mobile plan as I noticed my data usage was a little restrictive and my previous plan had a discount that was soon ending. I signed up to Catch Connect for my mobile plan and tripled my data pack for only $15 a month, which was a great deal. Porting your sim these days only takes about 2 hours and I connected over the weekend. You can auto-recharge each month to ensure your always connected. It's so simple."
Catch Connect's monthly plans offer great value for money compared to similar options from other providers in Finder's database.
Its 30GB plan for $25 a month stacks up well against our benchmark of $1 per GB of data.
Catch Connect has 1 plan with a 90-day expiry period and 3 that last for a year. They're great value with and without discounts.
The 90-day expiry plan offers 20GB for $40 over 90 days, which is good if you don't want to deal with the frequency of monthly recharges.
However, if you need more data and use 16GB or less each month, Catch's 365-day plans will be worth it for you.
Spreading the cost over a year, its long expiry plans will cost less than most equivalent monthly plans.
If you're having problems with your Catch Connect service or would like a question answered, you can reach out in the following ways:
While Catch Connect is undeniably cheap, you might want to consider one of these other mobile providers if you're looking for a little bit more on your plan:
ALDImobile has affordable plans that also come with useful features such as data rollover and international call inclusions.
Catch has great deals, but offers a maximum of 30GB per month. If you're looking for more data, check out Circles.Life and its budget-friendly 100GB and 160GB plans.
Boost Mobile is the only small provider that has access to the full Telstra network, reaching 99.5% of Australians. As a smaller provider, its prices are also cheaper than Telstra itself.
You can sign up to your chosen Catch Connect mobile plan online and get the SIM delivered to your address within 3–8 working days with standard delivery, depending on where you live.
What if I want to keep my current phone number?
During activation, you'll be able to choose to keep your current mobile number. Simply slect "keep your number" and enter your current digits. Catch Connect will handle the porting process, usually transferring your number within 1 business day.
All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.
Via customer survey commissioned by Finder
Bad customer service - continued issues being charged for a product that wasn't provided.
Via customer survey commissioned by Finder
Great 12 month plans
Via customer survey commissioned by Finder
Customer service is lacking but coverage and price were great
Via customer survey commissioned by Finder
Via customer survey commissioned by Finder
The long plan should be 368 days
I got the SIM card very quickly. However when I activated it with my existing number, the old phone provider disconnect immediately, but …. reconnect to Connect may take up to 3 days !!! What a day without phone calls/texts /data…. can’t do anything! The plan should be extended to 368 days.
Great value and service
Sorry you had a bad experience Alice, mine has been nothing but good. I wanted a low cost plan and keep my old number. I got both. My fee goes out each month by direct payment and they notify me before and after renewal. Tried a number of providers over the years and now very happy with CatchConnect.
HORRIBLE SERVICE. TAKE YOUR MONEY ELSEWHERE
I have been a catch connect subscriber for 2 years when their plan started to become expensive and I attempted to port to another service and they HELD MY NUMBER to ransom. I have escalated complaints twice to the Telecommunications Ombudsman and ACMA. AS per Australian Law, Catch Connect is suppose to provide support to customers to move on to a different service. They have violated this law in every sense of the word. I am happy to provide evidence of their indifference to their customers. I would not recommend this service to anyone. Their service is unsafe for the Australian consumer. They are a company that only care about the money.
switched and saved
I was with a provider for years on a 365 plan which charged a lot for calls and credit quickly disappeared .I switched to Catch when their 365 plan was discounted.I get unlimited calls and texts for less than $10 per month and the data allowance is good for me because I rarely use it.
Switching was too easy, have had nil issues since changing.
I was paying for a plan with another company and not even using all the data that they allowed, so I thought why pay for something that I am not using. So it would be, Catch Connect, uses the same infrastructure as previous provider. Process to switch only took about a week while I waited for my sim to arrive in the post and they are just as reliable as my previous company, I have set to automatic payments each month for convenience and am saving hundreds a year for doing the switch.
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