More offers you access to Telstra's 4G and 5G networks and has a few handy perks that you might want to take advantage of. The mobile provider's major drawcard is its partnership with Commbank, which gives new customers 3 months off their service, then 10% off ongoing.
If you are not with Commonwealth Bank, you'll find the plans somewhere in the middle. While it has some nice perks such as international call inclusions and data banking up to 1000GB, others on the Telstra network offer better value from a dollar to data perspective.
More might be right for you if:
You just want a simple mobile plan. Most of More's plans come with just calls, text and data inclusions, but that might be enough for you.
You want decent coverage. More uses the Telstra wholesale 4 and 5G network, which has wider coverage than Optus and Vodafone (but less than the full Telstra 4G network).
You need to call overseas. Some of More's plans come with unlimited calls to 15 international destinations, which could be handy for some.
But keep in mind that More
Has poor roaming options. More offers either 7 or 14 day international roaming packs that will set you back $5 a day. While the price isn't too bad relative to its competition, it offers limited data as well as talk and text.
"It took me less than 20 minutes to set up an account with More and have my new eSIM activated with my current mobile phone number. As a Commbank customer, I was able to get the additional discount off my current plan (I just had to use my Commbank card during checkout). Unfortunately, More doesn't have a separate app but you can now connect your More account to your Commbank app and track your data usage there."
More's plans are somewhere in the middle when compared with other Telstra MVNOs. This is excluding the 10% discount Commonwealth Bank customers get with More Mobile.
Good to know: More mobile plans cost an average of $1.03 per GB, which is on par with the benchmark of $1 per GB you should be aiming for. Like most providers, the larger the plan, the move value for money you'll receive.
Coverage
More uses parts of the Telstra 4G and 5G mobile network.
This covers 98.8% of the population, which is greater than that offered by Vodafone and Optus but not as wide as Telstra's full 99.5% 4G coverage.
Metro customers shouldn't have any problems, but you could lose some reception in rural and regional areas.
Customer service
More can help you with questions or problems you might run into. To get in touch with customer service, do the following:
Ring up the customer service team between 8:30am and 6pm AEST from Monday to Friday
Get in touch via live chat on the More website
Lodge your enquiry via the online form on More's website (though this may result in a slower reply)
Bonus features
More has a few bonus features to go along with its plans.
🏦 Commonwealth Bank discounts
Perhaps its strongest selling point, More has an exclusive with Commonwealth Bank.
If you're a Commonwealth Bank customer you'll receive $5 per month off your mobile plan fees for 12 months, then 10% off ongoing. This offer is only available to new customers who sign up with a Commonwealth bank credit or debit card.
The deal is currently active until 31 August 2024, unless otherwise extended.
🌏 International roaming pack
More sells roaming packs for customers that are heading overseas.
You'll have the choice between:
7 day pack - For $35 you'll get 30 minutes standard voice calls, 30 standard SMS messages and 5GB data
14 day plan - For $55 you'll get 60 minutes standard voice calls, 60 standard SMS messages and 10GB data
As far as roaming packs go, you might be better off getting a local or travel SIM depending on your mobile usage.
🔄 Data banking
More Mobile offers up to 1000GB data banking on all its prepaid plans, letting you save unused data for a later date.
🌐 International inclusions
More's plans from $30 and up let you make unlimited calls to mobiles and landlines in 15 selected overseas destinations.
The 15 destinations are: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, UK and USA.
Ready to sign up to More?
Once you've decided which More plan you like, you'll simply have to fill out a few details. From there More will take care of the rest. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.
What if I want to keep my current phone number? More makes keeping your number simple. When you sign up online, you'll get a prompt asking whether you want to keep your current number or not. Hit yes and it'll be transferred. Although More doesn't provide a time frame for how long the transfer will take, the port should be complete usually within 24-48 hours.
Cameron Micallef was an investment and utilities writer for Finder. He previously worked on titles including Smart Property Investment, nestegg and Investor Daily, reporting across superannuation, property and investments. Cameron has a Bachelor of Communication and Media Studies/ Commerce from the University of Wollongong. Outside of work Cameron is passionate about all things sports and travel. See full bio
Cameron's expertise
Cameron has written 161 Finder guides across topics including:
Southern Phone mobile offers competitively priced with data allowances that should suit most people.
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