While there's no question that TPG's plans offer good dollar-for-data value, you won't get much else from a TPG mobile plan. If you're looking for flashy extras, you'll need to look elsewhere.
Otherwise TPG is a solid choice in terms of plan inclusions:
Get up to $10 off per month on your mobile plan if you already have a TPG broadband plan.
Free SIM and delivery anywhere in Australia.
It might do well in terms of value, but also consider:
You'll need to pay $11 to port your mobile number from TPG to any other provider if you choose to switch.
TPG's pay-as-you-go roaming rates won't be budget-friendly if you want to use your plan overseas.
TPG's prepaid plans range from $20 for 12GB monthly up to $40 for 60GB monthly. The value of TPG's plans gets better the more data you're after.
TPG's plans last for a full month, which makes it better value than other 28-30 day expiry prepaid plans. This means you'll recharge 12 times a year, instead of 13 times.
Another great feature is that TPG offers an extra 2GB for $10 if you go over your monthly data cap. This is more than what other providers offer, which is along the lines of 1GB for $10.
Watch out for
If you sign up to TPG and then later move your number to another provider, you'll be charged an $11 "port out" fee – most providers let you do this for free.
The TPG app available from most app stores is not compatible with TPG's mobile plans, only its internet plans.
Coverage
Metro customers shouldn't have a problem with reception with TPG, which operates on the Vodafone 4G network. For its 60GB SIM Only plan, its using a 5G network trial, but you'd need to have a 5G compatible handset and be located in a 5G coverage area.
Vodafone 4G mobile network reaches 96% of the population.
The coverage you get with TPG is identical to what you'd get on a plan straight from Vodafone.
Metro customers may not experience any issues, but you might notice a difference in reception in rural or regional areas since TPG does not have the Telstra network's 99.5% coverage.
Customer service
Want help from TPG? You can reach out 7 days of the week:
Ring its Mobile Product Support about your mobile service 24 hours a day, 7 days a week.
Send them an email.
Post on the TPG customer forum and get assistance from customer support or other users who have experienced the same problem.
Ask a question on TPG's Facebook or X (formerly Twitter) page.
There are no physical stores for TPG, so you won't be able to get any face-to-face help if that's your preference.
Keep in mind: While TPG does actually have a mobile app available for download, it will only let you manage your TPG internet plan – not your mobile plan.
Bonus features
TPG only has 1 bonus feature on its plans, available at an extra cost:
🌏 International calls
For an additional $5 per month, you can add on unlimited calls to landline and mobile numbers in 37 countries. This could be useful if you have friends or family overseas that you'd like to stay in touch with.
Which rivals are giving TPG a run for its money?
TPG's a safe option for decent value, but it's a bit light on the features. Here are some other providers that match up well.
For extra features:
When you sign up with Optus prepaid plans, you get bonus features like data rollover between recharges, discounted access to streaming services and more.
For "unlimited" prepaid plans:
Most prepaid plans cut your data off when you hit your limit. Some of Vodafone's prepaid plans let you keep browsing at a maximum speed of 1.5Mbps even after you reach your monthly allowance.
For more data:
If TPG's data isn't enough for you, check out Circles.Life's 100GB plan. It offers big data at an affordable price. It also runs on the Optus 4G network so you'll get wider coverage too.
Ready to sign up to TPG mobile?
If TPG feels like the right fit for you, you can sign up to any of its prepaid plans online. If you live in a metro area and order and pay for your first month's pan fee before 12pm, you get free next-business-day delivery.
What if I want to keep my current phone number? TPG makes this easy. During registration, you'll be able to request that your number gets ported over from your old provider. This normally takes 24-48 hours. If you're activating a new number, TPG claims this could sometimes take only 2 hours.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio
I am wanting to get a package deal on my phone for unlimited calls, 7 GB and more than 400 talk minutes on international calls overseas like for example Philippines please? I am on a prepaid phone with Vodaphone and would like to keep my phone number.
In this guide, we have suggested providers that you can consider for the Philippines. You may go through the page and see various details, features, and offers that each SIM offers. The review page also comes with various details on how you can save on your international calls and how to choose the right plan for you.
Hope this helps.
Cheers,
Jonathan
AilyJuly 24, 2016
I am new customer.Can i keep my own phone number?
Finder
MayJuly 25, 2016Finder
Hi Aily,
Thanks for your inquiry. Please note that you’ve come through to finder.com. – we are a comparison website and does not represent TPG.
Yes, you can use and keep your own number so long that you unlock it from your previous mobile phone provider.
Cheers,
May
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I am wanting to get a package deal on my phone for unlimited calls, 7 GB and more than 400 talk minutes on international calls overseas like for example Philippines please? I am on a prepaid phone with Vodaphone and would like to keep my phone number.
Hello William,
Thank you for your inquiry.
You can check our review for mobile plans for international calling.
In this guide, we have suggested providers that you can consider for the Philippines. You may go through the page and see various details, features, and offers that each SIM offers. The review page also comes with various details on how you can save on your international calls and how to choose the right plan for you.
Hope this helps.
Cheers,
Jonathan
I am new customer.Can i keep my own phone number?
Hi Aily,
Thanks for your inquiry. Please note that you’ve come through to finder.com. – we are a comparison website and does not represent TPG.
Yes, you can use and keep your own number so long that you unlock it from your previous mobile phone provider.
Cheers,
May