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Optus' range of internet plans sit towards the more expensive side of things when it comes to price:
The higher pricing for NBN plans could be worth it given Optus ranks consistently towards the top of the ACCC's Broadband Performance Report by providing customers with reliable speeds.
Optus also offers a range of bonus entertainment features such as Optus SubHub, discounted Optus Sport and free subscription to Netflix depending on the plan you choose.
Optus is one of the largest telecommunications companies in Australia, providing mobile, telephone, internet, entertainment and business network services.
As NBN 50 is the most common plan in Australia, here's how Optus stacks up against other major internet providers for its plan.
You can easily sign up to Optus once you've decided on an internet plan that works best for you. Simply enter your address once you're on its website to make sure you can access the plan you've chosen.
This applies for both NBN and home wireless plans, as you'll need to be within Optus' coverage area for its home internet plans.
If you're using mobile broadband, you won't need to make any physical changes to your service, but you will need to let Optus know your new address for emergency service purposes. There are no installation fees for mobile broadband.
Let your old provider know as soon as possible that you're leaving so you meet any notice periods. The last thing you want is to be stung by cancellation fees or end up paying for 2 services at the same time.
Hi I am looking to transfer from current NBN 50 provider to an equivalent service but I require email hosting for 4 -10 addresses. Which provider offers this?
Hi Martin,
We had a look at which providers still supply email addresses here: https://www.finder.com.au/news/tpg-ditch-email-2023
Hope this helps.
Can someone reply regarding connection to the NBN.
Hi Greg,
Thanks for leaving a question on Finder.
You need to check first if NBN is available in your area. You can type your address from our NBN Tracker Map. If your area is NBN ready, you may compare NBN plans using our comparison table and our search filter to help narrow down your options.
Once you have chosen a particular plan, you may then click on the “Go to site” button and you will be redirected to the provider’s website where you can proceed with your application or get in touch with their representatives for further assistance.
Cheers,
Joel
Is Telstra the only service to provide landlines in Burradoo nsw? We are having a terrible time trying to install nbn because the telephone line is very old and needs to be replaced. 2 months and still waiting!
Hi Julie,
Thanks for your question.
I suggest that you enter your address on the panel found on the NBN tracker on our website to check any broadband service providers in Burradoo.
Cheers,
May
Hello I would like a pre paid mobile internet service unlimited usage just like the one I have had loyal to you for nearly 8 or more years. Now my daughter tells me you are taking this away from us long running loyal customers. We did not cancel our agreement. And I have an appointment with the Brisbane Ombudsman later this week. As I’m. Pretty sure you can not just opt out of our agreement. I could not so almost certain you legally should be unable to as well. I would appreciate your feedback on this matter. As I’ve been advised to approach you first. As I am doing so and logging and date stamping. I hope to hear from you asap.
Kind regards.
Hi Julia,
You’ve reached finder.com.au, not Optus. I would recommend contacting Optus customer support on 1300 555 002 or using the Live Chat system on the Optus website.
Thanks,
Brodie