How do I make a Guide Dogs pet insurance claim?

To make a claim with Guide Dogs Pet Insurance, you can download the form from their website or call and request a claim form. You will need your vet to sign the form, and you must attach copies of your invoices to your claim form before returning it via post, fax or email. If your vet agrees, you may elect to pay by VET PAY. In this instance, you will not have to pay the vet. Guide Dogs Pet Insurance will contact your vet and pay them directly.

What am I not covered for with Guide Dogs pet insurance?

While most common injuries and illnesses are covered, there are a number of exclusions you won't be covered for, similar to most insurers. Pre-existing conditions your pet showed before you took out the insurance policy or were identified during the waiting period Dental illness Dental procedures Behavioural problems Elective procedures Food and diets Grooming Pregnancy Breeding related conditions Pet accessories Each sub benefit has its only exclusions, so you should read the policy documents before buying insurance from Guide Dogs Pet Insurance to make sure it is suitable for you.