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What is a postpaid plan?
Postpaid mobile plans are those that you pay for at the end of the month, and where you may have excess charges to pay if you go over your limits. That's the general definition, but here are some extra details:
- Postpaid plans bill you at the end of the month. That's opposed to prepaid, where you pay upfront.
- Actually, sometimes they bill upfront. But they're still postpaid for the next 2 reasons.
- Postpaid plans won't cut you off when you hit your limits. They'll just charge you extra.
- Excess charges appear on your next bill. They can be really high. We call this 'bill shock'.
Most postpaid plans come with unlimited calls and texts, no lock-in contract, and anything from 0GB to 500GB of monthly data. You can also get a phone with your plan.
Types of postpaid plans
SIM-only plans
These come as just a SIM card. You'll need to use your current phone or buy a new phone outright. These plans mostly don't lock you in, though some providers still have 6 or 12 month contracts.
Postpaid plans with a phone
These come as a SIM card with a phone handset - mostly new, sometime refurbished. These plans come with a contract that sees you pay back the phone on top of your plan over a couple of years. The phones are normally fancy flagships, so are pretty expensive.
SIM-only vs phone plans
Your choice of a SIM-only plan vs a phone plan will mostly come down to whether you want a new phone without paying upfront. But there are other differences to consider:
- Phone plans...come with a phone: If you want a new phone but can't pay upfront, a phone contract might suit you better.
- The phone are expensive: Long term, you're generally better buying phones upfront. Also, phone plans tend to bundle flagship phones costing over $1,000. A BYO phone can be as cheap or hand-me-down as you like.
- Only 3 providers offer plans with a phone: New phones on a plan are only sold by Vodafone, Optus and Telstra. Smaller telcos like Dodo, More or Tangerine have cheaper data plans, but only SIM-only.
- Lock-in contracts: Phone contracts tend to last for 24 or 36 months. Most SIM-only plans have no lock-in contracts. That lets you switch plans, phones or providers whenever.
To learn more about the differences, check our prepaid vs postpaid mobile plans page.
"I don't like being locked into a contract, and that is why I chose a postpaid SIM deal with Optus. Another factor that helped me decide whether a postpaid plan is right for me is that I rarely change phones. It was a no brainer."
Prepaid vs postpaid mobile plans
If you're not getting a postpaid plan with a phone contract, then you might want to consider a SIM-only prepaid plan too. SIM-only postpaid plans used to have a few great selling points, but you can get them all with prepaid plans now:
- Postpaid used to guarantee you never ran out of data or calls. Prepaid plans offer that now, with unlimited data available and unlimited calls as standard.
- Postpaid used to be the only set-and-forget option. A prepaid plan on auto-recharge is arguably even more set-and-forget, with no risk of excess charges.
- Postpaid used to offer international calls and global roaming. Prepaid plans have this now too. Sometimes included, but more often as a low-price top-up pack.
- Postpaid used to be better value. Prepaid plans are super competitive, with more providers offering plans. For example, you can get unlimited data from Felix for $40. Bonkers.
Postpaid plans are still the only way to get a phone included at no upfront cost. But SIM-only postpaid plans are fast being replaced by prepaid services, for good reason.
Postpaid plans with a phone contract
If you've got your heart set on a flagship phone but don't have the cash to pay for one upfront, a phone contract is an option to consider. You'll probably pay more overall as you can't change to a better value provider during your contract, but it might be worth the trade-off.
To find a great postpaid plan with a handset, first pick which handset type you're most interested in - Apple iPhone, Samsung Galaxy or Google Pixel.
How much are excess charges on postpaid plans?
Postpaid mobile plans will slug you for any extra usage over your limits. This cvould be for calls and texts, data, global roaming or international calls
- Excess charges for calls and texts:
Most postpaid plans have unlimited calls and texts, but some pay-as-you-go plans will charge you for texts and calls. Typical costs can be around $0.37 per minute or $0.17 per SMS.
- Excess data charges:
Data use over your limit can cost as much as 60GB per gigabyte! That's a recipe for bill shock. Lots of plans will rollover your data each month, but that only helps so much.
- Excess charges for global roaming:
International roaming data is easy to use without realising it. If you don't get a roaming pack, this could ccost you A LOT. Telstra charges $3 per megabyte - so if your phone were to do a 1GB background update while you were overseas, it would cost ardoun $3,000!
If you need a postpaid plan, there are ways to avoid excess charges - for example, you can get an unlimited data plan and turn off mobile data on your phone when you're overseas. But if you don't need a phone contract, these bonkers excess charges are another great reason to consider a prepaid plan instead.
How much data do I need?
Getting the right data limit is really important on a postpaid plan. Going over your data cap is the most likely way that you'll get hit with excess charges. So if you get enough data, you should avoid that outcome.
The best way to check how much data you need is to check your current usage on your provider's app or website. If you don't have access to that, check our data usage calculator. The average Aussie uses between 7.5GB and 15.9GB of mobile data per month, if that helps.
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Ask a question
I am happy with my plan at the moment just need a new phone why can’t l have it. I have been with them OPTUS for over 30 years l think it disgusting know a pensioner and am struggling with health issues.
Hi Helen,
Thank you for reaching out to finder.
Optus does have a retention program in place for these types of situations. You may need to call their customer support number but I would not be able to guarantee this. Here is the number that you could dial: 13 39 37 Mon – Fri: 9am – 6pm. Hope this helps!
Cheers,
Reggie
I have just ordered a phone with Vodafone and Qantas and I have to sign a form with you but I don’t know where it is
Hi Eve,
You’ve come through to finder.com.au. We’re an online comparison service that doesn’t represent Vodafone. I would recommend giving Voda’s customer service team call on 1300 650 410.
Thanks,
Brodie