Swyftx review
- Regulator registration
- AUSTRAC
- Supported assets
- 447
- Fiat currencies
- 3
Our verdict
Buy and sell hundreds of cryptos with this beginner-friendly exchange.
Swyftx is a good option if you're looking for an intuitive and beginner-friendly crypto platform.
Trading fees start at 0.6% (down to 0.1% depending on your trading volume) and there's free AUD deposits when you use a bank transfer, PayID or Osko.
There is a wide selection of assets available and useful features like recurring buys, stop-loss orders and even support for self-managed super funds (SMSF), trusts and companies.
The exchange has a mobile app and desktop platform, each emphasising a user-friendly design.
Newcomers can make use of a demo trading account to get familiar with trading before risking any real assets, as well as a Learn and Earn platform that rewards you for completing educational modules on crypto. Swyftx has also partnered with leading blockchain intelligence company TRM Labs to educate users on security.
Live chat support means you should easily find help with any issues you might run into.
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If this is your first exchange. Swyftx's intuitive layout, free demo trading account and live support gives new users a solid foundation for building their crypto portfolio. It's range of over 440 cryptocurrencies should have many of the assets beginners are looking for.
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If you're switching exchanges. Swyftx has a comprehensive list of supported cryptocurrencies and a good range of portfolio management tools. It's customer support is Australian based and responds within about 10 minutes. However, it lacks some of the advance charting tools and features that larger exchanges offer.
Pros
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Complies with the Australian Transaction Reports and Analysis Centre regulations in Australia. AUSTRAC is the peak body for regulating cryptocurrency exchanges in Australia which requires Swyftx to comply with laws and regulations that are intended to provide certain protections for users.
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Over 440 cryptocurrencies supported. Swyftx supports 440+ assets, which should give you a good range of industries and asset types to invest in without needing to hop between multiple exchanges.
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Trade with multiple fiat currencies. Swyftx allows you to trade with 3 currencies including AUD, USD, NZD.
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Deposit and withdraw AUD directly to your bank account in Australia. With Swyftx you can deposit cash from your Australian bank account and cash out back into the same account.
Cons
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Less competitive trading fees. Trading fees start at 0.6% for normal users, which are on the high side compared to some other exchanges. Your trading fees will go down based on your trading volume.
Details
Product details
| Product Name | Swyftx |
| Fiat Currencies | AUD, USD, NZD |
| Cryptocurrencies | BTC, ETH, USDT, BNB, SOL, USDC, XRP, DOGE, TON, ADA & 437 more |
| Deposit Methods |
Bank transfer Credit card Cryptocurrency Debit card PayID |
| Trading Fee | 0.1 – 0.6% |
| Deposit Fees |
Bank transfer: $0 Card: $0 PayID: $0 Cryptocurrency: $0 |
| Withdrawal Fees |
AUD: $0 Cryptocurrency: $0 (network fees apply) |
Congratulations, Swyftx!
The Swyftx won Best Beginner Crypto Trading Platform in the 2025 Finder Awards.
Full list of 2025 winners
"I switched from Binance to Swyftx when the former blocked withdrawals to Australian bank accounts in May 2023. Whilst the 'professional trading options' like derivatives and leverage are not available on Swyftx, what you do get is a fantastic user interface that prioritises simplicity over complexity. There's a portfolio growth chart on the dashboard which tracks performance over time, and it also offers a really great range of cryptocurrencies to choose from. If you're an Aussie looking for a simple and easy-to-use exchange, look no further."
Ratings breakdown: How we scored Swyftx
| Supported cryptocurrencies | ★★★★★ |
| Transferring money or assets | ★★★★★ |
| Fees and costs | ★★★★★ |
| Ease of use | ★★★★★ |
| Customer service | ★★★★★ |
| Features | ★★★★★ |
| Trustworthiness/security | ★★★★★ |
How we rate our crypto exchanges and platforms
Finder's editors objectively assess each platform across a spectrum of performance metrics using a system of 1 to 5 stars, which are designed to help you assess a crypto platform's strengths and weaknesses. You can read our full methodology for more information.
Our score and selection of the best crypto exchanges is based on the same criteria as our annual Crypto Trading Platform Awards, updated by our editorial team throughout the year to reflect changes in the market.
About Swyftx
Swyftx is an Australian cryptocurrency exchange founded in 2018 by Alex Harper and Angus Goldman. The platform is headquartered in Milton, Brisbane and has expanded operations into New Zealand.
Swyftx is a member of Blockchain Australia, an industry body designed to create and implement best practices for the digital asset industry in Australia.
We launched Swyftx in 2018 to give Aussie crypto users access to industry-high levels of security, customer experience, and value. I'm proud to say we still live and breathe those values and it's why we've been the country's top-rated exchange for 28 consecutive months. We're trusted by more than 725,000 customers and that number is growing day by day, week by week - Alex Harper, CEO
Swyftx supported assets
Swyftx supports over 446 cryptocurrencies, but some notable assets are missing. Namely, Lido Staked Ether, LEO Token and USDS, which are in the top 20 cryptos by market cap. In total, 17 of the top 20 cryptos are available on Swyftx.
Popular assets on SwyftxSwyftx fees review
Swyftx itself does not charge a deposit fee for card deposits; instead, a 3.6% fee is applied by Banxa, the third-party payment provider. For those in Australia, deposits made via PayID, Osko and bank transfer are free of charge.
Swyftx uses a maker taker fee structure for spot market trading. Instant purchases incur a separate fee.
| Type | Fee |
|---|---|
Maker |
0.60% |
Taker |
0.60% |
Maker fee explained. A maker fee is the fee charged when you propose an order for other traders to take. In other words, this fee is charged when you place a limit order to sell an asset, but that order is not filled immediately.
Taker fee explained. A taker fee is a fee charged when a buy order is matched immediately with a sell order on the books. This is the fee charged when you place a market buy order.
Swyftx deposit methods
- Bank transfer
- Credit card
- Cryptocurrency
- Debit card
- PayID
How to sign up on Swyftx
Before you can get started trading on Swyftx, you'll have to go through a Know Your Customer (KYC) verification process (which usually involves proof of identification).
- Get started
Visit Swyftx's site. After selecting the Get Started button, fill in the create account form. - Set up payment
Before you can start trading, you have to add your bank account to your Swyftx account. There are several options to choose from, so choose the option most compatible. - Provide identification
Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver's license for this. - Start trading
After all that is processed, you're ready to trade on Swyftx.
About the Swyftx app
The Swyftx app is very elegant and easy to use. It offers the same features as the desktop exchange, so you can trade, monitor your portfolio or make withdrawals and deposits from anywhere.
The interface is visually appealing with a very clean and simple user interface. It is equally well suited to beginners as well as experienced traders. You can toggle between light and dark mode.
There is automated portfolio tracking which provides analytics and insights into your portfolio with easy to understand charts and visuals.
You can contact customer support through the app, using the live chat.
| App store | Rating | Total reviews |
|---|---|---|
Google Play |
4.0 stars |
7.4k reviews with 100k downloads |
Apple Store
|
4.5 stars |
5.9k reviews |
Is Swyftx safe?
Swyftx is registered with Australian regulatory body AUSTRAC and abides by relevant money-laundering, counter-terrorism and KYC protocols.
Past hacks. No hacks have been recorded since Swyftx was founded in 2017.
Security audits. Swyftx employs a number of industry-standard security measures, including penetration testing, least privilege and breached password detection. They're among a small group of Australian exchanges that hold the international security standard ISO27001 certification.
Swyftx recommends all account holders activate 2-factor authentication (2FA) to provide additional protection.
Insurance. Swyftx does not offer insurance for either fiat or cryptocurrency funds held on the exchange.
Keeping your crypto secure
All centralised exchanges, including Swyftx, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.
Ledger Nano X Wallet |
Trezor Model T Wallet |
SafePal S1 Wallet |
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Supported assets 5,500+ |
Supported assets 1,000+ |
Supported assets 30,000+ |
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Price (USD) $149 |
Price (USD) $129 |
Price (USD) $49.99 |
See more of the best crypto wallets
Swyftx customer support
Swyftx's customer support team is based in Australia and can be reached via live web chat.
When you first open the live chat you will be answered by a bot. You can then proceed with the bot or request to speak with a person. When we tested this, it took around 10 minutes to be put in touch with a person.
In addition to live chat there is a help centre with articles. You can search by topic or keyword.
Swyftx also maintain active accounts on Twitter, LinkedIn and Facebook.
How to reach Swyftx customer support
- Help center articles
- Live chat
- Support ticket
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How we picked theseAll user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.
Fast & Friendly Customer Service
I recently had an issue with a withdrawal that was complex to solve and the Swyftx team worked quickly and efficiently to make sure I could resolve it and provided me updates along the way. It was super stressful for me and they handled it great. Best crypto platform there is
Great service
Had an issue that was resolved within the time frame that was originally stated, great customer service, very helpful and friendly support staff. Thanks for sorting my issue out, really appreciate your help
Simple and easy to use system
Such a simple and easy to use system - anything going into Swyftx is a deposit, otherwise, a withdrawal to/from personal wallet or bank account. Transactions can be reviewed anytime. Customer support is super, always friendly and backed with screenshots or easy to understand instructions.
Happy so far
I've been using swyftx for a few years now and have confidence in using this exchage, Tech support could be so much better if they offered a phone no to call as another option for communication, and would have definatly given more stars! but overall not bad to deal with
Swyftx Crypto Trading
I began using the Swyftx trading platform 2 years ago. I found it to be easy to access and use with up to date and informative information concerning the crypto markets. The staff and support have been more than helpful in resolving all of my queries and online technical difficulties. I have used other currency trading platforms previous and found that the delays, timelag in updates, and current pricing for assets was never a problem with this platform. Very well developed, secure and simple to understand. I highly recommend it to everyone that trades in crypto, even those learning to trade.
Helpful Service
I found the comments on issues for which I had questions were very helpful and gave me confidence in using Swyftx as my crypto platform.
Continual Helpful Team
I have been involed in purchasing Crypto currency for over 18 months through Swyftx. Found them to be very professional in there contact and my service requiments and now i want to use there expertise again getting my digital wallet orginized. I would highly recommend Swyftx.
Old fashioned support
After making a mistake Cameron was reasonable and helpful sorting me out. Nice to get old fashioned service.
Swyftx - very easy to use, to understand for those who are new to crypto.
I, personally, have been using Swyftx for just over a year. I didn’t know anything about cryptocurrency and understanding the concept. I was advised by my youngest son to have a look at Swyftx if I wanted to go into cryptocurrency. I did and never looked back, very easy for everyone to use and understand. Swyftx has great communication skills with its customers and always follows up on any queries you might have. I’m happy my son advised me to go with Swyftx, give it a go yourself.
very poor tech support
You have to wait for hours for tech support and often days. No phone number as a back up. This is not good enough for custody of private peoples funds.
James Finder
Journalist
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Angus Kidman Finder
March 10, 2025
Swyftx doesn’t offer phone support, but you can contact the platform through the app or via its web site.
DS
March 07, 2025
Is it possible to speak to someone over the phone?