Fast Cover's Comprehensive policy won the 2023 Finder Award for the Value category.
With a specific Bicycle add-on, travellers heading on a cycling holiday can opt for extra protection - up to $5,000 per bike.
Fast Cover Travel Insurance offers a wide range of customisations, including specific packs for bicycles, motorcycling, adventure activities, snow sports and cruising.
Cons
Pregnancy is only covered up until the 24th week. But we found 11 brands that extend cover beyond this point.
Although cruise travel can be covered, there's no specific policy for cruising which means some cruise-specific risks may be overlooked.
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Summary of Fast Cover's Comprehensive policy
Overseas Medical and Hospital Expenses
Unlimited
Cancellation and Amendment Fees
Unlimited
Luggage and Personal Effects
$15,000
Maximum Age Limit
89
Table updated March 2024
Congratulations, Fast Cover!
Fast Cover is a 'Value Brand' in the Travel Insurance category in the 2024 Customer Satisfaction Awards.
How does Fast Cover Travel Insurance cover Covid-19?
Fast Cover is one of the few insurers that offer some cover for COVID-related claims. The three key benefits covered are:
Unlimited Covid-19 overseas emergency medical expenses, including medical evacuation and repatriation
Up to $5,000 for trip cancellation and disruption due to Covid-19
Additional expenses you might incur, including travel, accommodation and childcare costs
There are still some pandemic-related costs that are not covered at all by Fast Cover, including expenses related to lockdowns, border closures and quarantine.
What do Australians think of Fast Cover travel insurance?
4.33/5 overall for Customer Satisfaction — higher than the average of 4.26
4.61/5 for Trust — higher than the average of 4.57
4.23/5 for Customer Service — higher than the average of 4.2
Fast Cover has six levels of cover available: Domestic Plus, Snow Sports Plus, Basics, Standard Saver, Comprehensive and Frequent Traveller Saver. Here are some of the main insured events a policy can cover you for:
Domestic Plus
Snow Sports Plus
Basics
Standard Saver
Comprehensive
Frequent Traveller Saver
The insurance is issued by Lloyd's. It comes with a 25-day money back guarantee and a $200 standard excess. The excess is the amount you're required to pay when you make a claim and you can reduce this to $100 or $0 if you pay an additional premium.
"I was travelling to Las Vegas on a business trip for a few days. I was originally going to buy insurance from another provider that had scored more highly - however I read the pros and cons on Finder's review and it pointed out that I might want to check accidental death and disruption expenses. FastCover had better coverage for those so I went with them! "
Joe Waller
Finder crew member
Here's a breakdown of Fast Cover travel insurance features
A Fast Cover Travel Insurance policy has a stack of benefits that can cover you leading up to and during your trip. We've highlighted some of the main benefits included in the Comprehensive policy to help you decide if Fast Cover is the best option for you:
24/7 overseas emergency medical assistance
Accidental death
Loss of income
Luggage and personal effects
Overseas emergency medical and hospital expenses
Overseas emergency dental
Permanent disability
Special event transport expenses
Trip disruption expenses
Trip cancellation expenses
Optional add-on
When purchasing any of the insurance plans from Fast Cover, you have the chance of choosing a Single Policy, Duo Policy or Family Policy at purchase. Other optional add-ons include:
Adventure pack for additional cover on top of the standard sports and activities
Motorcycle pack covers you as a rider or passenger on a motorcycle, scooter or moped
Bicycle pack can cover any bicycles that you take on your trip
Exclusions
As with any travel insurance provider, there are certain situations when your claim may not be paid. Some of Fast Cover Travel Insurance's general exclusions include if:
Your claim arises from any medical or pregnancy condition that existed during the period of 3 years prior to Your policy issue date and is not listed as covered, or is listed as excluded on your Certificate of insurance, or if changes in health occurred after the policy issue date and before your trip, unless a new medical screening is completed before departure and it’s listed on our Certificate of insurance.
Your claim arises from you being aware at the time you bought your policy of something that would impact your ability to travel. For example, if you knew a family member may pass away during your trip, and you had the intention of using your policy to cover last minute changes to your travels, you might not be covered for those expenses.
You won’t be covered if you travel and ignore government warnings and known events in the media for reasons set out in the Product Disclosure Statement (PDS). For example, you may not be covered if you take out a policy after a volcano eruption warning is issued on the news.
Your claim arises from being denied boarding from a travel provider due to COVID-19 vaccination requirements, or from errors in any booking arrangements, failure to obtain relevant visa, passport or travel documents, or being rejected access to a country on arrival for any reason.
You won’t be covered if you travel against the advice of a doctor or medical practioner.
You won’t be coverd if your claim arises from the consumption of alcohol or illegal drugs.
Make sure you review Fast Cover's Product Disclosure Statement for a detailed breakdown of what is and isn't covered.
How to make a Fast Cover Travel Insurance claim
For emergencies, you can contact Fast Cover's emergency assistance team on +61 2 8320 7999 or emergency@fastcover.com.au.
All other claims can be completed online by following these steps:
Head to https://fastcover.com.au/claims
Enter your email address and policy number
Complete the required details
Attach any documentation to support your claim
Submit, and wait for Fast Cover to contact you
Here's the bottom line about Fast Cover Travel Insurance
Fast Cover's comprehensive policy offers an impressive range of add-on options, including specific packs for bicycles, motorbikes, adventure sports, snow sports, and hire cars. This means policies can be customised to suit a wide range of holidays and travellers.
However, there are areas where Fast Cover's Comprehensive Travel Insurance isn't as strong. Like how pregnancy cover is on the lower end of what is typically offered by insurance brands and is only covered up until the end of the 23rd week. (We found 11 brands that extend beyond this point).
Finally, there is no specific cruise policy. While cover can be extended so you're protected on cruises, cover for some cruise-specific risks may be lacking, such as cabin confinement or seasickness cover.
Fast Cover insurance can be suitable for a variety of travellers, including backpackers, families and seniors. As with any insurance, it's important to review the product disclosure statement to make sure the policy suits your particular needs.
Winner for Best Travel Insurance - Value
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To make sure you get accurate and helpful information, this guide has been edited by Joelle Grubb as part of our fact-checking process.
Cristal Dyer is a travel writer at Finder. She has been writing about travel for over five years and has visited over 40 countries around the world. Cristal currently travels full-time, writing about her favourite cities and food finds, and she is always on the lookout for amazing flight deals to share. See full bio
What Travel Insurance company offers ski / snowboard in the cover in the USA for over 70 year olds
Finder
SarahJuly 29, 2024Finder
Hi Dominic,
The best way to find this information is to input your details to the travel insurance quote form, then when the results page starts loading, select “ski” from the optional extras menu. I just did this as a test run and selected an age of 73, with travel dates in August; more than a dozen options were listed, so you there should be a number of options for you.
Hope this helps!
RachelJune 23, 2023
My son is going to domestic snow fields with school camp – would his equipment and any accident be covered?
Finder
JamesJune 23, 2023Finder
Hi Rachel,
It’s important to review Fast Cover’s PDS (which is available on its website) to be clear on exactly what is and isn’t covered under a policy.
I can see Fast Cover has a Domestic Plus option. At the time of writing, it covered up to $1,500 in snow sport equipment. Its medical benefits look quite restricted though, so you may benefit from speaking with the insurer directly about your needs.
Best wishes,
James
JennyMarch 10, 2023
Does Fast Cover allow for cancellation due to Covid illness or other unforeseen medical issue prior to departure on a Pacific Cruise.
Does it cover isolation costs if contract Covid while on cruise.
Thanks
Finder
SarahApril 25, 2023Finder
Hi Jenny,
Fast Cover Travel Insurance provides cover for trip cancellation or disruption due to COVID-19 for domestic trips, domestic cruises and selected international destinations.
COVID-19 cover is not available for all countries or for all travellers. The country you’re traveling to, your age and pre-existing medical conditions are all considered, and used to determine if your trip is eligible for cover.
To find out if you can get travel insurance for COVID-19, it’s worth getting a quote to check your eligibility.
Hope this helps!
RyanNovember 30, 2021
I want to know we are travelling to Canada next week. I want to know if your insurance would cover covid related medical expenses if we happened to get sick?
Finder
JamesDecember 8, 2021Finder
Hi Ryan,
Fast Cover Travel Insurance offers an ‘Optional COVID-19 Pack’ where they do include some cover for the following if you contract COVID-19:
1) Overseas emergency medical, hospital and medical evacuation expenses
2) Trip cancellation and disruption
For more information, please refer to Fast Cover’s Product Disclosure Statement (PDS). This is available on this provider’s website – you can click the ‘Get Deal’ button above to get started.
It’s crucial to read the policy’s wording with care so you know what your insurance covers you for, along with any restrictions and exclusions.
Regards,
James
CharlesOctober 8, 2021
Basic travel insurance to Thailand for 60 Days in 2022 I will be 84 and in good health . What would be the costs involved
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What Travel Insurance company offers ski / snowboard in the cover in the USA for over 70 year olds
Hi Dominic,
The best way to find this information is to input your details to the travel insurance quote form, then when the results page starts loading, select “ski” from the optional extras menu. I just did this as a test run and selected an age of 73, with travel dates in August; more than a dozen options were listed, so you there should be a number of options for you.
Hope this helps!
My son is going to domestic snow fields with school camp – would his equipment and any accident be covered?
Hi Rachel,
It’s important to review Fast Cover’s PDS (which is available on its website) to be clear on exactly what is and isn’t covered under a policy.
I can see Fast Cover has a Domestic Plus option. At the time of writing, it covered up to $1,500 in snow sport equipment. Its medical benefits look quite restricted though, so you may benefit from speaking with the insurer directly about your needs.
Best wishes,
James
Does Fast Cover allow for cancellation due to Covid illness or other unforeseen medical issue prior to departure on a Pacific Cruise.
Does it cover isolation costs if contract Covid while on cruise.
Thanks
Hi Jenny,
Fast Cover Travel Insurance provides cover for trip cancellation or disruption due to COVID-19 for domestic trips, domestic cruises and selected international destinations.
COVID-19 cover is not available for all countries or for all travellers. The country you’re traveling to, your age and pre-existing medical conditions are all considered, and used to determine if your trip is eligible for cover.
To find out if you can get travel insurance for COVID-19, it’s worth getting a quote to check your eligibility.
Hope this helps!
I want to know we are travelling to Canada next week. I want to know if your insurance would cover covid related medical expenses if we happened to get sick?
Hi Ryan,
Fast Cover Travel Insurance offers an ‘Optional COVID-19 Pack’ where they do include some cover for the following if you contract COVID-19:
1) Overseas emergency medical, hospital and medical evacuation expenses
2) Trip cancellation and disruption
For more information, please refer to Fast Cover’s Product Disclosure Statement (PDS). This is available on this provider’s website – you can click the ‘Get Deal’ button above to get started.
It’s crucial to read the policy’s wording with care so you know what your insurance covers you for, along with any restrictions and exclusions.
Regards,
James
Basic travel insurance to Thailand for 60 Days in 2022 I will be 84 and in good health . What would be the costs involved