| Overseas Medical and Hospital Expenses | Unlimited |
|---|---|
| Cancellation and Amendment Fees | $50,000 |
| Luggage and Personal Effects | $5,000 |
Table updated October 2023
Holiday Rescue offers some cover for claims related to COVID-19. Here's what you can expect:
There are lots of scenarios that are not covered by Holiday Rescue including cancellation or amendment costs related to COVID-19.
Also, if you were diagnosed with COVID-19 before heading on your trip but you went anyway, you won't be covered for any COVID-related overseas medical expenses.
Holiday Rescues offers three insurance policies to travellers. Comprehensive, Essentials and Domestic.
Comprehensive
Essentials
Domestic
The insurer of this product is The Hollard Insurance Company Pty Ltd. It comes with a cooling-off period of 14 days and choice of $100 standard excess for international plans.
These are some of the main insured events that Holiday Recue will cover. Some of these benefits may only apply to the International Comprehensive policy.
Holiday Rescue offers the option to add cruise cover to its travel insurance.
Unfortunately, travel insurance doesn't cover everything. Generally, Holiday Rescue will not pay your claim if it relates to:
This is not an exhaustive list. Make sure you review the Holiday Rescue PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions.
You can lodge a claim online, by filling in Holiday Rescue's online claim form.
Holiday Rescue positions itself a simple, easy-to-understand travel insurance provider without any of the complicated insurance jargon.
However, we found it was missing key benefits that might be important to some travellers. For example, there's no option to add a snow sports pack, so any claims related to skiing or snowboarding are excluded.
Further, there's no option to add an activity pack, meaning many adventure activities that travellers participate in on holiday aren't covered. This includes indoor or outdoor rock climbing, bungee jumping or parachuting, and riding a motorbike as a driver or passenger - even if you have the appropriate licence.
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