Tick received the following awards in the 2024 Product Awards and 2024 Customer Satisfaction Awards:
| Overseas Medical and Hospital Expenses | Unlimited |
|---|---|
| Cancellation and Amendment Fees | $20,000 |
| Luggage and Personal Effects | $7,500 |
| Maximum Age Limit | 100 |
Table updated March 2025
Tick Travel Insurance is one of a few providers that offer some Covid-19 cover for both overseas and domestic trips. These are some of the key benefits found in Tick's Standard and Top policies:
If you want to know which other insurers offer pandemic cover, we've compared all the providers that cover Covid-19 expenses.
Based on scores in Finder's 2024 Customer Satisfaction Awards.
Choose from four tiers of policies based on how much cover you think you'll need on holiday: Basic, Budget, Standard or Top. Here are some of the main insured events a Tick travel insurance policy can cover you for:
Basic
Budget
Standard
Top
The insurance is issued and underwritten by Mitsui Sumitomo Insurance Company, Limited and comes with a cooling-off period and a $200 standard excess.
The cooling-off period is 14 days and allows you to cancel your policy within this period for a full refund if you decide it is no longer suitable. The excess is the amount you're required to pay when you make a claim. With Tick travel insurance, you can choose to remove the excess and pay an additional premium or double it to reduce your premium.
"I normally get my travel insurance through my credit card, but Bali insisted that visitors have additional COVID cover in 2022 when they opened borders. As a result, I got cover for my wife and myself for $93 through Tick for the week that we were there. We didn't need to claim, but it was the cheapest option that provided COVID cover."
Tick Travel Insurance policies have a lot of benefits that can cover you for a wide variety of travel-related mishaps. Here are some of the key policy benefits to help you decide if Tick is the right provider for you:
With Tick Travel Insurance, you can tailor your policy with add-ons based on what you'll be doing on your holiday. Make sure to review the product disclosure statement (PDS) in full, so you know exactly what you'll be covered for.
As with any travel insurance brand, there are certain occasions when your claim may not be paid. Some of Tick Travel Insurance's general exclusions include:
Make sure you review Tick's PDS for full details of what is and isn't covered.
Tick serves up some important benefits such as unlimited overseas medical cover and up to $20,000 for trip cancellation expenses. Some nice-to-have features such as loss of income cover and pet care expenses might be just what you're looking for in a travel insurance policy.
Where Tick might fall short for you, is when it comes to time to claim. Certain benefits don't kick in unless you meet very specific criteria. Travel delay expenses, for example, aren't claimable unless you've been delayed for more than 12 hours. Many other insurers will cover you after a 6-hour delay.
Purchasing a travel insurance policy does take a bit of pre-reading and with Tick travel insurance, this is even more important. Take the time to read the Product Disclosure Statement in full so you'll be confident that you're getting the right amount of cover for your trip.
If you're still not sure about Tick, you can compare other travel insurance companies here.
The best travel insurance policies are different for each individual traveller.
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Domestic travel insurance can provide cover for trip cancellation (domestic flights), loss or damage to luggage and expensive items, car rental excess charges and much more. Find out why domestic travel insurance is worth getting and compare policies from Australian insurers.
I have Tick Travel insurance for my trip to North America, Central America and Hong Kong. I have gone to a travel specialist doctor for advice and prescription medicine associated with this trip. Can I claim any of this back on travel insurance?
Hi Peter,
Thank you for getting in touch with Finder.
Most standard travel insurance policies do not cover loss or theft of prescription drugs. If you’ll be taking regular medication during your trip, you generally won’t be able to find cover for them as the drugs are for a pre-existing condition. However, if you are hospitalised overseas and are prescribed medication for a new ailment, you may be able to make a claim under the overseas medical section of your policy.
Please contact Tick Travel directly regarding your prescription drugs.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
I would like to know if quote is for both travelers
Hi Georgene,
Thank you for getting in touch with Finder.
The quotes are for the number of travellers you entered under the “Who is travelling?”. If you enter just your age then the quote will just be for one traveller – you.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
Do you cover natural disaster such as volcanoes. I understand that some insurers do not cover active volcanoes but what about the non active ones?
Hi Tania,
Thank you for getting in touch with Finder.
As with other natural disasters, volcanoes are typically included in natural disaster cover but you need to purchase the policy before the eruption becomes a “known event.” Experts can detect tremors months before a volcano actually erupts and many insurers will consider it a known event at the first possible detection. So it is important to purchase your travel insurance as soon as you’ve booked your trip.
If you consider getting a travel insurance with Tick, kindly enter all details asked on the table then click on the green get quote button to start comparing your options. Once you have decided which to go with, please click on the Go to site button and you’ll be redirected to Tick’s official page where you may learn more about their products and even start applying for a travel insurance.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
Cruise to South pacific Islands is not accepted. What to do ?
‘Where are you travelling to” Needs to add: Cruise and South Pacific Islands”. or else the quote is void. I have been trying in vain to put ‘cruise to South pacific Inlands “but it is not accepted. What to do ??
Hi Annie,
Thanks for getting in touch! You have to put the countries you’ll be in when you add the countries and it cannot be just South Pacific Islands. Hope this clarifies!
Best,
Nikki
I am trying to get travel insurance for my sister in law but not having much success.
Hi Marrianne,
Thanks for getting in touch with Finder. I hope all is well with you. :)
I understand you’re looking for travel insurance for your sister-in-law. Are you interested in Tick Travel Insurance? If yes, please directly get in touch with them and be sure to use the above promo code to obtain a special discount.
Alternatively, if you are still exploring other options, you may refer to our list of travel insurance. You can compare quotes from different brands by pressing the ‘Get quote’ button. Please ensure that you review the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before deciding on whether it is right for you. You can also contact the provider if you have specific questions.
I hope this helps. Should you have further questions, please don’t hesitate to reach out again.
Have a wonderful day!
Cheers,
Joshua