| Overseas Medical and Hospital Expenses | $20,000,000 |
|---|---|
| Cancellation and Amendment Fees | Cover chosen |
| Luggage and Personal Effects | $10,000 |
| Maximum Age Limit | 120 |
Table updated October 2023
Westpac offers some cover for claims related to COVID-19. Here's what you can expect:
There are some scenarios that are not covered by Westpac including costs incurred as a result of mandatory quarantine or isolation, border closures or government travel bans.
Also, if you were diagnosed with COVID-19 before heading on your trip but you went anyway, you won't be covered for any COVID-related overseas medical expenses.
Based on Westpac travel insurance scores in Finder's 2024 Customer Satisfaction Awards.
What do Australians think of Westpac travel insurance?
Westpac offers five insurance policies to travellers: Comprehensive, Essentials, Domestic, Multi-Trip and Non-Medical.
Comprehensive
Essentials
Domestic
Multi-Trip
Non-Medical
The insurer of this product is Allianz Australia Insurance Limited. It comes with a cooling-off period of 14 days and choice of $200 standard excess for international plans.
These are some of the main insured events that Westpac will cover. Some of these benefits may only be available on the comprehensive international policy.
Westpac also offers four add-ons that provide cover for a wider range of risks.
Unfortunately, travel insurance doesn't cover everything. Generally, Wetpac will not pay your claim if it relates to:
Make sure you review the Westpac PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions.
You can lodge a claim online via the AGA website, or email travelclaims@allianz-assistance.com.au.
Alternatively, you can lodge a claim over the phone by calling AGA on 1800 502 077, 8am–7pm, Monday–Friday or 8am–5pm on Saturday.
Westpac has a decent range of customisations, including an adjustable excess and cancellation limits, as well as specific add-ons for snow sports, adventure activities, and cruising.
This makes the policy suitable for a wide range of travellers and trip types. However, cover for COVID-19 is limited so if you want comprehensive protection, you might have to look elsewhere.
If you're still not sure about Westpac, you can compare other travel insurance companies here.
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I have a west pac altitude platinum credit card i am travelling overseas does the complimentary travel insurance bring a discount to a full travel insurance policy ?
Hi Denis,
Thanks for your question.
Westpac Altitude Platinum Travel insurance provides a range of cover benefits. Please consult the Westpac Altitude Platinum Credit Card Offers Travel Insurance page for the full review. You may also find credit card vs standalone travel insurance useful.
I hope this was helpful,
Richard