We currently don't have a partnership for that product, but we have other similar offers to choose from (how we picked these
):
We've chosen to feature Vodafone's iPhone 16 and Samsung S24 plans here, but you can choose any handset you want by clicking the "Filter results" button.
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We currently don't have a partnership for that product, but we have other similar offers to choose from (how we picked these
):
Vodafone mobile review: Our verdict
Vodafone is one of Australia's largest providers alongside Optus and Telstra, though it has the smallest network out of the 3.
While Vodafone's plans aren't the best value in the overall mobile plan market, if you're more comfortable signing up to a bigger brand Vodafone will be the most affordable.
Vodafone's mobile plans could be appealing to you as they come with a number of features:
No excess data charges on all its postpaid plans and some prepaid plans. This means you get "unlimited" data and get to keep using your mobile Internet at up to 25Mbps speeds once you hit your plan's monthly data cap.
5G access in some parts of the country if you have a 5G-capable phone.
Great roaming add-on. For an extra $5 a day Vodafone lets you use your plan's normal data allowance overseas.
You can pick up a SIM online or in-store, though some deals are exclusive to online purchases.
New phones are available to grab on any of Vodafone's postpaid plans.
While these extras are definitely great, Vodafone has a few drawbacks as well:
Vodafone's plans aren't the best value in the market – you're looking at spending at least $30 a month. If budget is a concern, there are definitely cheaper mobile plans out there.
Vodafone has the smallest mobile network out of the 3 Australian networks. This could be a problem if you live or spend lots of time in rural or regional areas.
Our expert says
"I've been with Vodafone for 15 years now, since I got my very first smartphone! Over the years I've been very happy with their quality of service and the plans they provide."
Without any promotional offers on its plans, Vodafone is pretty lacklustre in terms of value. Its plans average about $1.57 per GB of data, which isn't too impressive against a benchmark of $1 per 1GB.
The good news is that Vodafone almost always has discounts and bonus data offers on its plans. When discounted, its plans sit much closer to that $1 per 1GB benchmark.
These deals usually last for the life of your plan or for a full year so they make it more worthwhile to sign up.
Vodafone's prepaid plans have a 28-day expiry period.
These aren't the cheapest prepaid plans you can find, but the bonus data you get on activation and for the first 2 recharges makes it a better deal.
The 6- and 12-month long-expiry plans are worse from a dollar-per-data perspective, but could still be right for you if you're not looking for high data limits.
The main reason to choose these plans over its 28-day plans is its overall price. The long-expiry plans work out to between $20 and $25 per month, which is cheaper than any of its 28-day expiry plans.
Good to know: You'll get "unlimited" data across Vodafone's 28-day prepaid plans and all its postpaid plans. Once you hit your monthly data cap, you can keep browsing at a reduced speed for no extra cost.
Things to watch out for:
Bonus data ends after the first 2 recharges on Vodafone's 28-day prepaid plans. This means that you'll get less data from your third recharge onwards. You can either choose to stay with Vodafone but get less bang for your buck or switch providers since its plans come with no contract.
Coverage
Vodafone has the smallest of the 3 mobile networks in Australia:
You should get decent 4G reception in most metro areas, though you may notice a dip in rural and regional areas.
Vodafone's 4G network reaches 96% of the Australian population compared to Telstra's 99.5% coverage.
Vodafone rolled out its 5G network and now covers 85% of Aussies in 10 major cities and regions across the country.
Customer service
If you're having problems with your Vodafone service or just want to get in touch, you can contact Vodafone by:
Ringing up their customer support team. Unfortunately its operation hours are not provided online.
Sending a message to Vodafone's Facebook or Twitter accounts where you should get a fast response.
You can access a chat support bot via the My Vodafone app, which will pass you over to a human if it can't resolve your question. The app also lets you check your usage and manage bills.
Vodafone also has numerous stores scattered across the country should you prefer face-to-face support from its team.
Good to know: While Vodafone has an Australia-based call centre in Hobart, it also has overseas call centres, so you aren't always guaranteed Australian support.
Bonus features
As a major mobile provider, Vodafone boasts a wide range of bonus features with some of its plans. Here's what you can get with Vodafone:
♾️ Infinite data
Vodafone doesn't charge users for using more data than their monthly cap. Instead, you'll be switched over to its infinite ("unlimited") data when you use up your monthly data allowance on all of its postpaid and 28-day prepaid plans.
This extra data is capped at a maximum download speed depending on which type of plan you're on:
Prepaid plans: 1.5Mbps for eligible plans, which isn't great for anything besides loading webpages.
Postpaid plans: Between 2–25Mbps depending on which plan. 2Mbps won't be very handy, but anything above 10Mbps will still let you stream and video call while you're out.
🌏 International inclusions
Most of Vodafone's postpaid and some of its prepaid plans come with international call minutes, which can be useful if you have friends or family overseas.
Minutes are split into 2 zones: zone 1 includes almost 40 countries, while zone 2 includes over 50.
⇄ Data sharing
You can combine up to 10 postpaid mobile services from Vodafone (max of 5 voice services) on a single account. The data from each will be combined into a pool that everyone can access, all under a single bill.
If you're the account owner, you can cut someone off from the data pool if you think they're using too much.
👌 30-day network satisfaction guarantee
If you aren't happy with your plan within 30 days, you can return any devices in their original packaging and get a full refund on your plan fees and device instalments.
💰 Discounts
Vodafone has 2 different discounts available:
Bundling discount. When you have 2 or more eligible services with Vodafone, including postpaid mobile, NBN and more, you'll get from 5% to 20% knocked off all bundled plans' fees, depending on how many you have.
Senior discount. If you have a seniors card, you can get a 10% discount on your monthly plan fees when you sign up to a Vodafone postpaid plan.
Ready to sign up to Vodafone?
If you've decided to sign up to a postpaid or new phone plan, you can sign up to Vodafone straight from Finder. Just click the green "Go to site" button for the plan you're after and we'll direct you to Vodafone's checkout.
If you're after a Vodafone prepaid plan, unfortunately, these aren't available via Finder right now. You can head to www.vodafone.com.au to purchase one.
What if I want to keep my current phone number? You can keep your number when you switch to Vodafone, but how you do so will depend on which type of plan you get. The number transfer should only take 3 hours if started during business hours or 10am–6pm on Saturdays.
On a postpaid or new phone plan, you'll need to ring up Vodafone's support team. On prepaid, you can choose to keep your number during the activation process.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio
I have a Vodafone account, now why can’t I get a bill off you keeps telling me you have some issue and this for the last 6 months not acceptable. well then am I getting the bill
Finder
SarahApril 23, 2024Finder
Hi Les,
We’re a review and comparison site, so we’re not able to provider customer service in relation to your bill. Your best bet is to contact them and lodge a complaint, which you can do here.
Hope this helps!
DylanJuly 16, 2017
In the prepaid plans, it is written that there are certain selected countries you can call or text to outside Australia for 1000 or 90 minutes. How can I find what those selected countries are and what are the 1000 or 90 minutes per month?
Finder
JasonJuly 16, 2017Finder
Hi Dylan,
Thank you for your enquiry.
You can find the fine print or specific details of most mobile phone plans by checking out their Critical Information Summary (CIS). Please check out the CIS of a specific mobile phone plan, from the mobile network’s homepage, to know the selected countries that are included in 1000 standard minutes of a specific mobile plan.
I hope this helps.
Kind regards,
Jason
rukshanaMay 25, 2017
what international calls does vodafone give and to which countries?
Finder
RenchMay 26, 2017Finder
Hi Rukshana,
Thanks for your inquiry. Please note that we are not affiliated with any company we feature on our site and so we can only offer a general advice.
There is a variety of mobile plans that Vodafone is offering. The list of countries that is included in making international calls depends on the plan that you will get.
We suggest going to Vodafone official website to view the list of countries that is included in each plan.
Hope this helps. Have a nice day!
Cheers,
Rench
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Finder makes money from featured partners, but editorial opinions are our own.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles.
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
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Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
I have a Vodafone account, now why can’t I get a bill off you keeps telling me you have some issue and this for the last 6 months not acceptable. well then am I getting the bill
Hi Les,
We’re a review and comparison site, so we’re not able to provider customer service in relation to your bill. Your best bet is to contact them and lodge a complaint, which you can do here.
Hope this helps!
In the prepaid plans, it is written that there are certain selected countries you can call or text to outside Australia for 1000 or 90 minutes. How can I find what those selected countries are and what are the 1000 or 90 minutes per month?
Hi Dylan,
Thank you for your enquiry.
You can find the fine print or specific details of most mobile phone plans by checking out their Critical Information Summary (CIS). Please check out the CIS of a specific mobile phone plan, from the mobile network’s homepage, to know the selected countries that are included in 1000 standard minutes of a specific mobile plan.
I hope this helps.
Kind regards,
Jason
what international calls does vodafone give and to which countries?
Hi Rukshana,
Thanks for your inquiry. Please note that we are not affiliated with any company we feature on our site and so we can only offer a general advice.
There is a variety of mobile plans that Vodafone is offering. The list of countries that is included in making international calls depends on the plan that you will get.
We suggest going to Vodafone official website to view the list of countries that is included in each plan.
Hope this helps. Have a nice day!
Cheers,
Rench