ING offers a range of bank accounts and savings accounts, including a bonus savings account and term deposit. See ING’s latest savings interest rates here.
ING took the top spot in our Transaction Account category this year, with 92% of the users that we surveyed saying they'd recommend the bank to a friend. Its customer satisfaction rating was 4.50 out of 5. Find more about Finder Banking Satisfaction Awards 2023.
ING is a popular choice for Australians looking for a good digital banking experience, competitive rates and low fees. Take a look at the different ING savings accounts and bank accounts in the table below to find the right one for you.
ING savings accounts, bank accounts and term deposits
We currently don't have a partnership for that product, but we have other similar offers to choose from (how we picked these
):
Quick facts about ING
ING (previously known as ING Direct) is a subsidiary of the multinational Dutch bank, ING Group.
In Australia ING operates as an online-only bank with no physical bank branches and no ATMs.
ING was one of the first fully digital banks in Australia, with a great online banking experience and easy-to-use mobile app.
ING's bank account and savings account are known for being recommended by financial commentator Scott Pape in his bestselling personal finance book The Barefoot Investor.
ING was one of the first banks to remove all ATM fees in Australia and is known to offer cash bonus deals to customers for referring friends and family to open an account.
Accounts offered by ING
ING Orange Everyday bank account
The Orange Everyday transaction account comes with a Visa debit card that you can use in Australia and overseas, at ATMs and EFTPOS terminals as well as online. You can use all ATMs across Australia and globally for free when you deposit more than $1,000 in your account each month, plus make 5+ card purchases a month. This account does not attract any account-keeping fees and offers free access to BPAY.
The ING Savings Maximiser account gives you the ability to earn bonus interest every month. Earn 5.5%
p.a. when you link to an ING Orange Everyday account and meet the following criteria each month: deposit at least $1,000, make 5+ card purchases and grow your Savings Maximiser balance (excluding interest earned).
This tiered savings account offers higher interest rates for higher balances. You don’t have to pay any ongoing account-keeping fees and there is no minimum withdrawal amount or fixed term. You can access money in your account via online, mobile and phone banking. This would suit you if you've got a larger savings balance and don't want to commit to the ongoing account conditions required with the Savings Maximiser.
The minimum deposit you require to open an ING term deposit is $10,000 and the term period can vary from 90 days to 2 years. You can earn a loyalty bonus if you renew the term deposit and don’t withdraw money before the new term deposit reaches maturity. This would suit you if you're looking to lock away your deposit and earn a fixed rate in return.
ING has no bank branches and no ATMs in Australia, but it does offer a few different ways to do your banking.
Bank@Post
If you need to deposit cash into your account you can do this at a participating Australia Post shop using Bank@Post. It's free to deposit cash into your account this way.
ING Internet and mobile banking
You can use ING's Internet banking platform or mobile app to track account balances, pay bills and other direct debits, make BPAY payments, transfer funds between accounts, activate new cards or place existing ones on hold and to schedule payments.
The ING mobile app offers a savings round-up tool called Everyday Round Up, which allows you to round up your transactions to the nearest dollar and add the remainder into your savings. You can search your transactions by keyword, date or amount and make real-time transfers with your own PayID.
Contactless payment options
ING offers Apple Pay, Google Pay and Samsung Pay to customers with an Orange Everyday debit card. This means you can use your phone (or any compatible device) to make contactless payments for everyday items, instead of using your physical debit card.
No ATM or foreign transaction fees. When the account conditions are met, you can access free ATM withdrawals around the globe and have any foreign transaction fees charged by ING waived.
Easy account access. While you can access funds in your everyday account using a Visa debit card that is payWave enabled, you can also access the account using phone banking or ING online and mobile banking platforms.
Round-the-clock customer service. You can speak to an ING representative 24/7 by calling its Australia-based customer service call centre.
Regulated. ING is regulated by The Australian Prudential Regulation Authority (APRA) and is included in the Australian Government Guarantee Scheme for combined balances of up to $250,000.
Cons
No branches. ING does not have any bank branches in Australia, other than its customer information centre in Sydney.
No ATMs. ING also doesn't have any ATMs, but you can use any big bank ATM for free.
Savings account conditions. ING is known for offering a competitive bonus savings rate. However, the conditions to earn its bonus rate may be difficult to meet for some people and are more complex than other accounts in the market.
How to apply for a ING account online
You can apply for a new ING account online in less than 10 minutes. Just make sure you meet the eligibility criteria and have the necessary documents handy before you start your application.
Eligibility
You’re over 18 years old
You’re an Australian resident for tax purposes
You have an Australian phone number and residential address
Documentation
Personal details like your name, date of birth, residential address, phone number and email address
ID documents such as your driver's licence, Medicare card, passport or proof-of-age card
If you haven't found what you're looking for yet, you can compare a wide range of additional savings accounts and bank accounts from other providers with Finder.
Alison Banney is the money editorial manager at Finder. She covers all areas of personal finance, and her areas of expertise are superannuation, banking and saving. She has written about finance for 10 years, having previously worked at Westpac and written for several other major banks and super funds. See full bio
Alison's expertise
Alison has written 626 Finder guides across topics including:
With an ING bank account you'll pay no ATM fees in Australia up to 5 times per month pay no international transaction fees when the account conditions are met. Apple Pay and Google Pay available, plus more perks.
Are there any penalties if you are unable to deposit a $1000 per month with the Orange Everyday account?
Finder
DeeMarch 25, 2018Finder
Hi Grego,
Thanks for your question.
There are no penalties if you can’t make a deposit of at least $1,000 per month on your ING Orange Everyday Transaction Account. However, you may incur the following fees which are free to those who meet the deposit requirement:
Overseas ATM Withdrawal Fee – $2.50
– ATM Fees by third party ATM operators
– International transaction fee – (2.5% of the amount)
I hope this helps.
Cheers,
Anndy
IsaMarch 7, 2018
we want to open a joint account where we can deposit on a weekly basis.
this account will solely be for paying rent, bills etc
which account is easy friendly
low or no fees
direct debit into utilities etc
JoelMarch 8, 2018
Hi Isa,
Thanks for leaving a question on Finder.
You may refer to our list of joint bank accounts. As stated in our review, these accounts are generally used by family members, couples, or business partners who share expenses such as rent and bills as well as common everyday living costs.
Please click the link above and use our comparison table to help you find the account that suits you. When you are ready, you may then click on the “Go to site” button and you will be redirected to the bank’s website where you can proceed with the application or get in touch with their representatives for further inquiries you may have.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. You can also contact the provider if you have specific questions.
Cheers,
Joel
SandraJune 2, 2017
I opened an account many years ago and still have a small amount of money which I would like to retrieve. I have a number and a pin. Can you help?
Finder
RenchJune 2, 2017Finder
Hi Sandra,
Thanks for your inquiry. Please note that we are not affiliated with ING Direct or any company we feature on our site and so we can only offer a general advice.
Unfortunately, your old account might be closed due to inactivity. You might like to get in touch with ING Direct directly on 133 464 and give them your details. They can further help you on this request.
Best regards,
Rench
RoddieMay 3, 2017
Since you guys have no branch how will withdrawing money without no card while you wait for a new one work? And second I have my bank account plus a savings account and another savings account for my daughter who is 4 years old now how can I do that with you guys and is it possible to that?
Finder
HaroldMay 4, 2017Finder
Hi Roddie,
Thank you for your inquiry.
Withdrawals can be made for free from any ATM in Australia, regardless of the bank, so long as you deposit your pay of $1,000 monthly.
I hope this information has helped.
Cheers,
Harold
PhillipMay 3, 2017
I see where a debit card is with the orange everyday account but we want a credit card. Is it possible to have one as well
Finder
DeeMay 3, 2017Finder
Hi Phillip,
Thanks for your question.
ING is still preparing to launch their first credit card this year.
If you are looking to apply for a credit card, you may compare your options through our main credit card page.
Cheers,
Anndy
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
Finder makes money from featured partners, but editorial opinions are our own.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Are there any penalties if you are unable to deposit a $1000 per month with the Orange Everyday account?
Hi Grego,
Thanks for your question.
There are no penalties if you can’t make a deposit of at least $1,000 per month on your ING Orange Everyday Transaction Account. However, you may incur the following fees which are free to those who meet the deposit requirement:
Overseas ATM Withdrawal Fee – $2.50
– ATM Fees by third party ATM operators
– International transaction fee – (2.5% of the amount)
I hope this helps.
Cheers,
Anndy
we want to open a joint account where we can deposit on a weekly basis.
this account will solely be for paying rent, bills etc
which account is easy friendly
low or no fees
direct debit into utilities etc
Hi Isa,
Thanks for leaving a question on Finder.
You may refer to our list of joint bank accounts. As stated in our review, these accounts are generally used by family members, couples, or business partners who share expenses such as rent and bills as well as common everyday living costs.
Please click the link above and use our comparison table to help you find the account that suits you. When you are ready, you may then click on the “Go to site” button and you will be redirected to the bank’s website where you can proceed with the application or get in touch with their representatives for further inquiries you may have.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. You can also contact the provider if you have specific questions.
Cheers,
Joel
I opened an account many years ago and still have a small amount of money which I would like to retrieve. I have a number and a pin. Can you help?
Hi Sandra,
Thanks for your inquiry. Please note that we are not affiliated with ING Direct or any company we feature on our site and so we can only offer a general advice.
Unfortunately, your old account might be closed due to inactivity. You might like to get in touch with ING Direct directly on 133 464 and give them your details. They can further help you on this request.
Best regards,
Rench
Since you guys have no branch how will withdrawing money without no card while you wait for a new one work? And second I have my bank account plus a savings account and another savings account for my daughter who is 4 years old now how can I do that with you guys and is it possible to that?
Hi Roddie,
Thank you for your inquiry.
Withdrawals can be made for free from any ATM in Australia, regardless of the bank, so long as you deposit your pay of $1,000 monthly.
I hope this information has helped.
Cheers,
Harold
I see where a debit card is with the orange everyday account but we want a credit card. Is it possible to have one as well
Hi Phillip,
Thanks for your question.
ING is still preparing to launch their first credit card this year.
If you are looking to apply for a credit card, you may compare your options through our main credit card page.
Cheers,
Anndy