ING offers a range of bank accounts and savings accounts, including a bonus savings account and term deposit. See ING’s latest savings interest rates here.
ING took the top spot in our Transaction Account category this year, with 92% of the users that we surveyed saying they'd recommend the bank to a friend. Its customer satisfaction rating was 4.50 out of 5. Find more about Finder Banking Satisfaction Awards 2023.
ING is a popular choice for Australians looking for a good digital banking experience, competitive rates and low fees. Take a look at the different ING savings accounts and bank accounts in the table below to find the right one for you.
ING savings accounts, bank accounts and term deposits
We currently don't have a partnership for that product, but we have other similar offers to choose from (how we picked these
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Quick facts about ING
ING (previously known as ING Direct) is a subsidiary of the multinational Dutch bank, ING Group.
In Australia ING operates as an online-only bank with no physical bank branches and no ATMs.
ING was one of the first fully digital banks in Australia, with a great online banking experience and easy-to-use mobile app.
ING's bank account and savings account are known for being recommended by financial commentator Scott Pape in his bestselling personal finance book The Barefoot Investor.
ING was one of the first banks to remove all ATM fees in Australia and is known to offer cash bonus deals to customers for referring friends and family to open an account.
Accounts offered by ING
ING Orange Everyday bank account
The Orange Everyday transaction account comes with a Visa debit card that you can use in Australia and overseas, at ATMs and EFTPOS terminals as well as online. You can use all ATMs across Australia and globally for free when you deposit more than $1,000 in your account each month, plus make 5+ card purchases a month. This account does not attract any account-keeping fees and offers free access to BPAY.
The ING Savings Maximiser account gives you the ability to earn bonus interest every month. Earn 5.5%
p.a. when you link to an ING Orange Everyday account and meet the following criteria each month: deposit at least $1,000, make 5+ card purchases and grow your Savings Maximiser balance (excluding interest earned).
This tiered savings account offers higher interest rates for higher balances. You don’t have to pay any ongoing account-keeping fees and there is no minimum withdrawal amount or fixed term. You can access money in your account via online, mobile and phone banking. This would suit you if you've got a larger savings balance and don't want to commit to the ongoing account conditions required with the Savings Maximiser.
The minimum deposit you require to open an ING term deposit is $10,000 and the term period can vary from 90 days to 2 years. You can earn a loyalty bonus if you renew the term deposit and don’t withdraw money before the new term deposit reaches maturity. This would suit you if you're looking to lock away your deposit and earn a fixed rate in return.
ING has no bank branches and no ATMs in Australia, but it does offer a few different ways to do your banking.
Bank@Post
If you need to deposit cash into your account you can do this at a participating Australia Post shop using Bank@Post. It's free to deposit cash into your account this way.
ING Internet and mobile banking
You can use ING's Internet banking platform or mobile app to track account balances, pay bills and other direct debits, make BPAY payments, transfer funds between accounts, activate new cards or place existing ones on hold and to schedule payments.
The ING mobile app offers a savings round-up tool called Everyday Round Up, which allows you to round up your transactions to the nearest dollar and add the remainder into your savings. You can search your transactions by keyword, date or amount and make real-time transfers with your own PayID.
Contactless payment options
ING offers Apple Pay, Google Pay and Samsung Pay to customers with an Orange Everyday debit card. This means you can use your phone (or any compatible device) to make contactless payments for everyday items, instead of using your physical debit card.
No ATM or foreign transaction fees. When the account conditions are met, you can access free ATM withdrawals around the globe and have any foreign transaction fees charged by ING waived.
Easy account access. While you can access funds in your everyday account using a Visa debit card that is payWave enabled, you can also access the account using phone banking or ING online and mobile banking platforms.
Round-the-clock customer service. You can speak to an ING representative 24/7 by calling its Australia-based customer service call centre.
Regulated. ING is regulated by The Australian Prudential Regulation Authority (APRA) and is included in the Australian Government Guarantee Scheme for combined balances of up to $250,000.
Cons
No branches. ING does not have any bank branches in Australia, other than its customer information centre in Sydney.
No ATMs. ING also doesn't have any ATMs, but you can use any big bank ATM for free.
Savings account conditions. ING is known for offering a competitive bonus savings rate. However, the conditions to earn its bonus rate may be difficult to meet for some people and are more complex than other accounts in the market.
How to apply for a ING account online
You can apply for a new ING account online in less than 10 minutes. Just make sure you meet the eligibility criteria and have the necessary documents handy before you start your application.
Eligibility
You’re over 18 years old
You’re an Australian resident for tax purposes
You have an Australian phone number and residential address
Documentation
Personal details like your name, date of birth, residential address, phone number and email address
ID documents such as your driver's licence, Medicare card, passport or proof-of-age card
If you haven't found what you're looking for yet, you can compare a wide range of additional savings accounts and bank accounts from other providers with Finder.
Alison Banney is the money editorial manager at Finder. She covers all areas of personal finance, and her areas of expertise are superannuation, banking and saving. She has written about finance for 10 years, having previously worked at Westpac and written for several other major banks and super funds. See full bio
Alison's expertise
Alison has written 626 Finder guides across topics including:
With an ING bank account you'll pay no ATM fees in Australia up to 5 times per month pay no international transaction fees when the account conditions are met. Apple Pay and Google Pay available, plus more perks.
I have a current home loan with ING. Do ING do personal loans OR extend home loans so that the client can purchase a motor vehicle or conduct home renovations?
Finder
MayApril 7, 2017Finder
Hi Jim,
Thank you for your inquiry.
Sorry for the delayed reply. I’m afraid that there’s no personal loan product offered by ING Direct. But if you want, you can check our list of personal loan options with other lenders through our website.
In case you also need to find out the lenders that offer home loans for renovation, they are listed on our home improvement loan page
Alternatively, you can contact ING Direct to confirm if you can extend your current home loan with them.
Cheers,
May
NicoleFebruary 13, 2017
Hi, my husband and i are looking into changing our banking over and im just wondering if its possible to have more than one transaction acct (orange acct)? I vaguely remember someone telling me that you can only have one but can’t find anything about it.
Thanks,
Nicole
Finder
MayFebruary 14, 2017Finder
Hi Nicole,
Thank you for your question and for contacting Finder!
Just to confirm, are you referring to ING DIRECT Orange Everyday Account? If so, the answer is yes. You can open more than one ING Orange Account and separately.
Moreover, it is worth noting that you can also open this account as joint account holders.
Before you use any financial product, Nicole, please read through their terms, conditions, and features to see if they are the right choice or not.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
May
AnnetteJanuary 25, 2017
Can you please clarify? I am looking at an Orange Everyday account and a Maximiser account and I find the online information a bit ambiguous. It says “If you have an Orange Everyday bank account, and your account receives at least $1,000 each month in the form of pay, you stand to get a higher interest rate”. Does this mean that $1000 per month should go into the Orange Everyday account or into the Maximiser account? If it goes into the Orange everyday account, how does that work with the interest earned in the Maximiser account?
Finder
MayJanuary 25, 2017Finder
Hi Annette,
Thanks for your question.
The ING DIRECT Savings Maximiser is basically an interest-earning online savings account. You will need to link a transaction account which is called an ING DIRECT Orange Everyday Account to your Savings Maximiser so that you will be able to transfer money in and out of the (Savings Maximiser) account.
In order for you to receive the maximum variable rate of 3.00% p.a. on your Savings Maximiser, you’ll need to link your Orange Everyday Account to it and deposit $1,000+ into your everyday account each month. Please note that the Orange Everyday account does not earn interest. It is your debit card that you can use for your transactions.
Hope this has answered your question.
Cheers,
May
DianeJanuary 4, 2017
how long does a bank transfer from ING to NAB take to clear
Finder
DeeJanuary 4, 2017Finder
Hi Diane,
Thanks for your question.
NAB balance transfers normally take two to four weeks to go through.
Cheers,
Anndy
MyriahAugust 31, 2016
I am an Australian moving to Amsterdam for three months. f I was to apply for an ING Direct Orange Everyday account – what sort of fees would I incur for ATM withdrawals in Amsterdam?
Finder
ClarizzaAugust 31, 2016Finder
Hi Myriah,
Thanks for your comment.
Withdrawals made overseas using your Visa debit card will incur a charge of $2.50 per transaction plus a currency conversion fee. This is not including any fees that may be charged by the institution that owns the ATM overseas.
Clarizza
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I have a current home loan with ING. Do ING do personal loans OR extend home loans so that the client can purchase a motor vehicle or conduct home renovations?
Hi Jim,
Thank you for your inquiry.
Sorry for the delayed reply. I’m afraid that there’s no personal loan product offered by ING Direct. But if you want, you can check our list of personal loan options with other lenders through our website.
Meantime, you can also check lenders who offer car loans.
In case you also need to find out the lenders that offer home loans for renovation, they are listed on our home improvement loan page
Alternatively, you can contact ING Direct to confirm if you can extend your current home loan with them.
Cheers,
May
Hi, my husband and i are looking into changing our banking over and im just wondering if its possible to have more than one transaction acct (orange acct)? I vaguely remember someone telling me that you can only have one but can’t find anything about it.
Thanks,
Nicole
Hi Nicole,
Thank you for your question and for contacting Finder!
Just to confirm, are you referring to ING DIRECT Orange Everyday Account? If so, the answer is yes. You can open more than one ING Orange Account and separately.
Moreover, it is worth noting that you can also open this account as joint account holders.
Before you use any financial product, Nicole, please read through their terms, conditions, and features to see if they are the right choice or not.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
May
Can you please clarify? I am looking at an Orange Everyday account and a Maximiser account and I find the online information a bit ambiguous. It says “If you have an Orange Everyday bank account, and your account receives at least $1,000 each month in the form of pay, you stand to get a higher interest rate”. Does this mean that $1000 per month should go into the Orange Everyday account or into the Maximiser account? If it goes into the Orange everyday account, how does that work with the interest earned in the Maximiser account?
Hi Annette,
Thanks for your question.
The ING DIRECT Savings Maximiser is basically an interest-earning online savings account. You will need to link a transaction account which is called an ING DIRECT Orange Everyday Account to your Savings Maximiser so that you will be able to transfer money in and out of the (Savings Maximiser) account.
In order for you to receive the maximum variable rate of 3.00% p.a. on your Savings Maximiser, you’ll need to link your Orange Everyday Account to it and deposit $1,000+ into your everyday account each month. Please note that the Orange Everyday account does not earn interest. It is your debit card that you can use for your transactions.
Hope this has answered your question.
Cheers,
May
how long does a bank transfer from ING to NAB take to clear
Hi Diane,
Thanks for your question.
NAB balance transfers normally take two to four weeks to go through.
Cheers,
Anndy
I am an Australian moving to Amsterdam for three months. f I was to apply for an ING Direct Orange Everyday account – what sort of fees would I incur for ATM withdrawals in Amsterdam?
Hi Myriah,
Thanks for your comment.
Withdrawals made overseas using your Visa debit card will incur a charge of $2.50 per transaction plus a currency conversion fee. This is not including any fees that may be charged by the institution that owns the ATM overseas.
Clarizza