ING savings and bank accounts

ING offers a range of bank accounts and savings accounts, including a bonus savings account and term deposit. See ING’s latest savings interest rates here.

4.3 ★★★★★ (266 reviews) Write a review
ING

2nd most Loved brand in 2024 Customer Satisfaction winner

ING

ING came in second place for the customer satisfaction award with an overall score of 4.48 out of 5. Finder Banking Satisfaction Awards 2024.

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ING is a popular choice for Australians looking for a good digital banking experience, competitive rates and low fees. Take a look at the different ING savings accounts and bank accounts in the table below to find the right one for you.

ING savings accounts, bank accounts and term deposits

Product Finder Score Maximum Variable Rate p.a. Base interest rate Intro/Ongoing Government Guarantee Monthly Max Rate Conditions
ING logo
Finder score
Maximum Variable Rate p.a.
5.15%
Standard Variable Rate p.a.
4.45%
Intro/Ongoing
4 months
Government Guarantee
Monthly Max Rate Conditions
  • Welcome rate applies up to $500K
Ideal for higher balances, savers can earn up to 5.15% for the first 4 months and up to 4.45% thereafter. There are no conditions and $0 account-keeping fees.
ING logo
Finder score
Maximum Variable Rate p.a.
5.40%
Standard Variable Rate p.a.
0.05%
Intro/Ongoing
Ongoing
Government Guarantee
Monthly Max Rate Conditions
  • Deposit $1,000
  • 5 transactions
  • Grow your balance
  • Balances up to $100,000
ING logo
Finder score
Maximum Variable Rate p.a.
3.30%
Standard Variable Rate p.a.
2.60%
Intro/Ongoing
4 months
Government Guarantee
Monthly Max Rate Conditions
  • N/A
View details
ING logo
Finder score
Maximum Variable Rate p.a.
4.20%
Standard Variable Rate p.a.
3.50%
Intro/Ongoing
4 months
Government Guarantee
Monthly Max Rate Conditions
  • N/A
View details
ING logo
Finder score
Maximum Variable Rate p.a.
0.75%
Standard Variable Rate p.a.
0.35%
Intro/Ongoing
6 months
Government Guarantee
Monthly Max Rate Conditions
  • Balances up to $1,000,000
View details
ING SMSF Cash
ING logo
Finder score
Maximum Variable Rate p.a.
0.75%
Standard Variable Rate p.a.
0.35%
Intro/Ongoing
6 months
Government Guarantee
Monthly Max Rate Conditions
  • N/A
View details
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How the Finder Score helps you find a better savings account

The Finder Score is a simple score out of 10. The higher a savings account's score, the better we think it is for the average customer.

We score each savings account in our database of hundreds based on a data-driven methodology with 2 main criteria: Does the account offer a high interest rate? And is it easy for savers to actually earn that rate?

Read the full Finder Score breakdown

Name Monthly fee Govt. Guarantee Own network ATM fee Card type
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Showing 1 of 1 results
Name 3 Mths p.a. 4 Mths p.a. 5 Mths p.a. 6 Mths p.a. 7 Mths p.a. 11 Mths p.a. 12 Mths p.a. 24 Mths p.a.
ING Term Deposit
ING logo
$10,000 min. deposit
3 Mths p.a.
4.35%
4 Mths p.a.
4.35%
5 Mths p.a.
-
6 Mths p.a.
4.40%
7 Mths p.a.
4.50%
11 Mths p.a.
4.30%
12 Mths p.a.
4.30%
24 Mths p.a.
3.90%
More Info
ING SMSF Term Deposit
ING logo
$10,000 min. deposit
3 Mths p.a.
0.50%
4 Mths p.a.
0.50%
5 Mths p.a.
-
6 Mths p.a.
1.50%
7 Mths p.a.
0.80%
11 Mths p.a.
1.00%
12 Mths p.a.
2.00%
24 Mths p.a.
2.40%
More Info
ING Business Term Deposit
ING logo
$10,000 min. deposit
3 Mths p.a.
0.50%
4 Mths p.a.
0.50%
5 Mths p.a.
-
6 Mths p.a.
1.50%
7 Mths p.a.
0.80%
11 Mths p.a.
1.00%
12 Mths p.a.
2.00%
24 Mths p.a.
2.40%
More Info
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Showing 3 of 3 results
1 - 12 of 180
Product Finder Score Maximum Variable Rate p.a. Base interest rate Intro/Ongoing Government Guarantee Monthly Max Rate Conditions
Rabobank logo
Finder score
Maximum Variable Rate p.a.
5.45%
Standard Variable Rate p.a.
4.00%
Intro/Ongoing
4 months
Government Guarantee
Monthly Max Rate Conditions
  • Balances up to $250,000
Earn a high interest rate of 5.45% for the first 4 months and then 4% thereafter, with $0 account keeping fees and no monthly balance requirements.
ING logo
Finder score
Maximum Variable Rate p.a.
5.40%
Standard Variable Rate p.a.
0.05%
Intro/Ongoing
Ongoing
Government Guarantee
Monthly Max Rate Conditions
  • Deposit $1,000
  • 5 transactions
  • Grow your balance
  • Balances up to $100,000
Suncorp Bank logo
Finder score
Maximum Variable Rate p.a.
4.80%
Standard Variable Rate p.a.
0.35%
Intro/Ongoing
Ongoing
Government Guarantee
Monthly Max Rate Conditions
  • Grow balance by $200 each month (excl. interest)
  • Only 1 withdrawal
  • No balance limit on earning interest
Get a solid interest rate on your entire balance, with minimal conditions in order to get the max rate. This account doesn’t offer card access but you can make 1 withdrawal per month & grow your net balance by $200 (excl. interest) to earn the max rate.
ING logo
Finder score
Maximum Variable Rate p.a.
5.15%
Standard Variable Rate p.a.
4.45%
Intro/Ongoing
4 months
Government Guarantee
Monthly Max Rate Conditions
  • Welcome rate applies up to $500K
Ideal for higher balances, savers can earn up to 5.15% for the first 4 months and up to 4.45% thereafter. There are no conditions and $0 account-keeping fees.
St.George Bank logo
Finder score
Maximum Variable Rate p.a.
5.00%
Standard Variable Rate p.a.
1.60%
Intro/Ongoing
Ongoing
Government Guarantee
Monthly Max Rate Conditions
  • Grow balance $50 ($0.01 if under 21)
  • Balance up to $249,999.99
Extra 0.10% p.a. for 3 months for new customers who apply online, balances under $250k.
Macquarie Bank logo
Finder score
Maximum Variable Rate p.a.
5.10%
Standard Variable Rate p.a.
4.75%
Intro/Ongoing
4 months
Government Guarantee
Monthly Max Rate Conditions
  • Balances up to $250,000
BOQ logo
Finder score
Maximum Variable Rate p.a.
4.55%
Standard Variable Rate p.a.
4.55%
Intro/Ongoing
Ongoing
Government Guarantee
Monthly Max Rate Conditions
  • Balances up to $5,000,000
Open up to 9 accounts to take control of your savings and don't worry about meeting fiddly conditions or paying frustrating fees.
Newcastle Permanent logo
Finder score
Maximum Variable Rate p.a.
4.25%
Standard Variable Rate p.a.
0.05%
Intro/Ongoing
Ongoing
Government Guarantee
Monthly Max Rate Conditions
  • Grow balance
  • No more than 2 withdrawals
Westpac logo
Finder score
Maximum Variable Rate p.a.
5.00%
Standard Variable Rate p.a.
1.60%
Intro/Ongoing
Ongoing
Government Guarantee
Monthly Max Rate Conditions
  • Make a deposit
  • Grow your balance
  • 5 debit card purchases
  • Balances up to $30,000
BOQ logo
Finder score
Maximum Variable Rate p.a.
5.25%
Standard Variable Rate p.a.
0.05%
Intro/Ongoing
Ongoing
Government Guarantee
Monthly Max Rate Conditions
  • Deposit $1,000
  • 5 eligible transactions
  • Balances up to $50,000
BCU logo
Finder score
Maximum Variable Rate p.a.
4.75%
Standard Variable Rate p.a.
0.25%
Intro/Ongoing
4 months
Government Guarantee
Monthly Max Rate Conditions
  • N/A
IMB logo
Finder score
Maximum Variable Rate p.a.
5.00%
Standard Variable Rate p.a.
0.00%
Intro/Ongoing
Ongoing
Government Guarantee
Monthly Max Rate Conditions
  • Deposit $20+ each month
  • No withdrawals
You can open this account if you are aged 13 to 17, or if you're a student, trainee or apprentice aged 18 to 30.
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How the Finder Score helps you find a better savings account

The Finder Score is a simple score out of 10. The higher a savings account's score, the better we think it is for the average customer.

We score each savings account in our database of hundreds based on a data-driven methodology with 2 main criteria: Does the account offer a high interest rate? And is it easy for savers to actually earn that rate?

Read the full Finder Score breakdown

Quick facts about ING

  • ING (previously known as ING Direct) is a subsidiary of the multinational Dutch bank, ING Group.
  • In Australia ING operates as an online-only bank with no physical bank branches and no ATMs.
  • ING was one of the first fully digital banks in Australia, with a great online banking experience and easy-to-use mobile app.
  • ING's bank account and savings account are known for being recommended by financial commentator Scott Pape in his bestselling personal finance book The Barefoot Investor.
  • ING was one of the first banks to remove all ATM fees in Australia and is known to offer cash bonus deals to customers for referring friends and family to open an account.

Accounts offered by ING

ING Orange Everyday bank account

The Orange Everyday transaction account comes with a Visa debit card that you can use in Australia and overseas, at ATMs and EFTPOS terminals as well as online. You can use all ATMs across Australia and globally for free when you deposit more than $1,000 in your account each month, plus make 5+ card purchases a month. This account does not attract any account-keeping fees and offers free access to BPAY.

ING Savings Maximiser

The ING Savings Maximiser account gives you the ability to earn bonus interest every month. Earn 5.4% p.a. when you link to an ING Orange Everyday account and meet the following criteria each month: deposit at least $1,000, make 5+ card purchases and grow your Savings Maximiser balance (excluding interest earned).

Savings Accelerator

This tiered savings account offers higher interest rates for higher balances. You don’t have to pay any ongoing account-keeping fees and there is no minimum withdrawal amount or fixed term. You can access money in your account via online, mobile and phone banking. This would suit you if you've got a larger savings balance and don't want to commit to the ongoing account conditions required with the Savings Maximiser.

ING term deposit

The minimum deposit you require to open an ING term deposit is $10,000 and the term period can vary from 90 days to 2 years. You can earn a loyalty bonus if you renew the term deposit and don’t withdraw money before the new term deposit reaches maturity. This would suit you if you're looking to lock away your deposit and earn a fixed rate in return.

What do Australians think of ING bank account?

  • 4.48/5 overall for Customer Satisfaction - higher than the average of 4.11
  • 4.87/5 for Trust - higher than the average of 4.43, and this was the highest score in the category
  • 4.35/5 for Customer Service - higher than the average of 4.07

Based on ING bank account scores in Finder's 2024 Customer Satisfaction Awards.

Different ways to bank with ING

ING has no bank branches and no ATMs in Australia, but it does offer a few different ways to do your banking.

Bank@Post

If you need to deposit cash into your account you can do this at a participating Australia Post shop using Bank@Post. It's free to deposit cash into your account this way.

ING Internet and mobile banking

You can use ING's Internet banking platform or mobile app to track account balances, pay bills and other direct debits, make BPAY payments, transfer funds between accounts, activate new cards or place existing ones on hold and to schedule payments.

The ING mobile app offers a savings round-up tool called Everyday Round Up, which allows you to round up your transactions to the nearest dollar and add the remainder into your savings. You can search your transactions by keyword, date or amount and make real-time transfers with your own PayID.

Contactless payment options

ING offers Apple Pay, Google Pay and Samsung Pay to customers with an Orange Everyday debit card. This means you can use your phone (or any compatible device) to make contactless payments for everyday items, instead of using your physical debit card.

Pros and cons of banking with ING

Pros

  • No account-keeping fees. ING Orange Everyday, Savings Maximiser, Savings Accelerator and term deposit accounts don’t attract any ongoing account-keeping fees.
  • No ATM or foreign transaction fees. When the account conditions are met, you can access free ATM withdrawals around the globe and have any foreign transaction fees charged by ING waived.
  • Easy account access. While you can access funds in your everyday account using a Visa debit card that is payWave enabled, you can also access the account using phone banking or ING online and mobile banking platforms.
  • Round-the-clock customer service. You can speak to an ING representative 24/7 by calling its Australia-based customer service call centre.
  • Regulated. ING is regulated by The Australian Prudential Regulation Authority (APRA) and is included in the Australian Government Guarantee Scheme for combined balances of up to $250,000.

Cons

  • No branches. ING does not have any bank branches in Australia, other than its customer information centre in Sydney.
  • No ATMs. ING also doesn't have any ATMs, but you can use any big bank ATM for free.
  • Savings account conditions. ING is known for offering a competitive bonus savings rate. However, the conditions to earn its bonus rate may be difficult to meet for some people and are more complex than other accounts in the market.

How to apply for a ING account online

You can apply for a new ING account online in less than 10 minutes. Just make sure you meet the eligibility criteria and have the necessary documents handy before you start your application.

Eligibility

  • You’re over 18 years old
  • You’re an Australian resident for tax purposes
  • You have an Australian phone number and residential address

Documentation

  • Personal details like your name, date of birth, residential address, phone number and email address
  • ID documents such as your driver's licence, Medicare card, passport or proof-of-age card

If you haven't found what you're looking for yet, you can compare a wide range of additional savings accounts and bank accounts from other providers with Finder.

Compare other products from ING

Your reviews

4.3
★★★★★(0)
5
4
3
2
1

All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.

10 of 266 reviews

★★★★★ (VIC) 1 year ago

Via customer survey commissioned by Finder


★★★★★ jimmy672 (QLD) 1 year ago

Via customer survey commissioned by Finder

ng has no fees what more could you want from a bank


★★★★★ jimmy672 (QLD) 1 year ago

Via customer survey commissioned by Finder

the banking app has all i need and is easy to use


★★★★★ (NSW) 1 year ago

Via customer survey commissioned by Finder


★★★★★ (NSW) 1 year ago

Via customer survey commissioned by Finder


★★★★★ Mel (VIC) 1 year ago

Via customer survey commissioned by Finder

Easy to use with features that you would go to the bank for


★★★★★ Mel (VIC) 1 year ago

Via customer survey commissioned by Finder

Low to no fees and great benefits


★★★★★ (NT) 1 year ago

Via customer survey commissioned by Finder


★★★★★ (NT) 1 year ago

Via customer survey commissioned by Finder


★★★★★ (SA) 1 year ago

Via customer survey commissioned by Finder


Alison Banney's headshot
Written by

Editorial Manager, Money

Alison is an editor at Finder and a personal finance journalist with over 10 years of experience, having contributed to major financial institutions and publications such as Westpac, Money Magazine, and Yahoo Finance. She is frequently quoted in media outlets like SmartCompany and SBS, offering expert insights on superannuation and money management. Alison holds a Bachelor of Communications in Public Relations and Journalism from the University of Newcastle, and has earned three ASIC RG146 certifications in superannuation, securities and managed investments and general financial advice, ensuring her expertise is fully aligned with ASIC standards. See full bio

Alison's expertise
Alison has written 638 Finder guides across topics including:
  • Superannuation
  • Savings accounts, bank accounts and term deposits
  • Budgeting and money-saving hacks
  • Managing the cost of living

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32 Responses

    Default Gravatar
    PhillipMay 3, 2017

    I see where a debit card is with the orange everyday account but we want a credit card. Is it possible to have one as well

      Finder
      DeeMay 3, 2017Finder

      Hi Phillip,

      Thanks for your question.

      ING is still preparing to launch their first credit card this year.

      If you are looking to apply for a credit card, you may compare your options through our main credit card page.

      Cheers,
      Anndy

    Default Gravatar
    JimMarch 27, 2017

    I have a current home loan with ING. Do ING do personal loans OR extend home loans so that the client can purchase a motor vehicle or conduct home renovations?

      Finder
      MayApril 7, 2017Finder

      Hi Jim,

      Thank you for your inquiry.

      Sorry for the delayed reply. I’m afraid that there’s no personal loan product offered by ING Direct. But if you want, you can check our list of personal loan options with other lenders through our website.

      Meantime, you can also check lenders who offer car loans.

      In case you also need to find out the lenders that offer home loans for renovation, they are listed on our home improvement loan page

      Alternatively, you can contact ING Direct to confirm if you can extend your current home loan with them.

      Cheers,
      May

    Default Gravatar
    NicoleFebruary 13, 2017

    Hi, my husband and i are looking into changing our banking over and im just wondering if its possible to have more than one transaction acct (orange acct)? I vaguely remember someone telling me that you can only have one but can’t find anything about it.
    Thanks,
    Nicole

      Finder
      MayFebruary 14, 2017Finder

      Hi Nicole,

      Thank you for your question and for contacting Finder!

      Just to confirm, are you referring to ING DIRECT Orange Everyday Account? If so, the answer is yes. You can open more than one ING Orange Account and separately.

      Moreover, it is worth noting that you can also open this account as joint account holders.

      Before you use any financial product, Nicole, please read through their terms, conditions, and features to see if they are the right choice or not.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      May

    Default Gravatar
    AnnetteJanuary 25, 2017

    Can you please clarify? I am looking at an Orange Everyday account and a Maximiser account and I find the online information a bit ambiguous. It says “If you have an Orange Everyday bank account, and your account receives at least $1,000 each month in the form of pay, you stand to get a higher interest rate”. Does this mean that $1000 per month should go into the Orange Everyday account or into the Maximiser account? If it goes into the Orange everyday account, how does that work with the interest earned in the Maximiser account?

      Finder
      MayJanuary 25, 2017Finder

      Hi Annette,

      Thanks for your question.

      The ING DIRECT Savings Maximiser is basically an interest-earning online savings account. You will need to link a transaction account which is called an ING DIRECT Orange Everyday Account to your Savings Maximiser so that you will be able to transfer money in and out of the (Savings Maximiser) account.

      In order for you to receive the maximum variable rate of 3.00% p.a. on your Savings Maximiser, you’ll need to link your Orange Everyday Account to it and deposit $1,000+ into your everyday account each month. Please note that the Orange Everyday account does not earn interest. It is your debit card that you can use for your transactions.

      Hope this has answered your question.

      Cheers,
      May

    Default Gravatar
    DianeJanuary 4, 2017

    how long does a bank transfer from ING to NAB take to clear

      Finder
      DeeJanuary 4, 2017Finder

      Hi Diane,

      Thanks for your question.

      NAB balance transfers normally take two to four weeks to go through.

      Cheers,
      Anndy

Read more on Bank Accounts

  • ING SMSF Term Deposit

    Take control of your super with a flexible account that allows you to manage all of your needs in one convenient place.

  • ING Savings Accelerator ($150,000 – $500,000)

    The ING Savings Accelerator provides you with a serious incentive to save with an increase in interest rates as your account balance grows.

  • ING term deposit

    Check out this review of ING's term deposit rates.

  • ING Orange Everyday transaction account

    With an ING bank account you'll pay no ATM fees in Australia up to 5 times per month pay no international transaction fees when the account conditions are met. Apple Pay and Google Pay available, plus more perks.

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