PayID: What it is and how can I set one up?

How to setup your PayID

1. Log onto your mobile banking app or Internet banking platform
2. Look for the 'Setup PayID' option - this might be in a notification or message.
3. Select your PayID, usually either your mobile number or email address.
4. Done - your PayID will now be locked to this account.

What is PayID?

PayID is a feature linked to your existing bank account that makes sending and receiving money that little bit easier. Instead of scrambling for your to bank account and BSB number, you can give your friends and family an easy to remember ID like your mobile number or email address and watch the transaction happen in real time.

Register your unique PayID with your bank who will securely link it to your bank account. Once it's been set up, you can start giving it to friends and family when they need to transfer you money instead of giving them your BSB and account number. You can also use it when you need to pay someone, by asking for their PayID.

How does PayID work?

Once PayID is available through your bank, building society or credit union, you'll be able to set one up if you want to. Simply follow the steps within your mobile banking app or via Internet banking to create your unique PayID (as outlined above). Your PayID will generally be your mobile number, but some institutions will allow you to use your email, ABN, ACN or landline phone number. Your banking institution will then link the PayID to your bank account.

To receive payments

After successfully registering your PayID, share it with your family and friends so they can pay you with their mobile banking app or via Internet banking.

To send payments

Your friends and family will need to provide you with their PayID. Then you can use your mobile banking app or Internet banking to send the payment to that PayID, instead of entering in your recipients BSB and account number. All you need to do is select 'PayID' option when choosing how to pay.

What are the benefits of PayID?

• Fast. Watch your payments happen in real time.
• Easy. No more searching for your account and BSB number.
• Fewer mistakes. Use an easy to remember number to get paid.
• Mobile. Available through the latest version of most banking apps.
• Secure. Funds are protected by your bank’s fraud detection mechanisms.
• Simple registration. A few clicks and you’re ready to go.
• Longer descriptions. You’ll be able to send a 280-character description with your transfer, and you can even use emoticons.

See the full list of banking institutions offering PayID

Examples of using PayID

If you’re running your own business and are sending invoices out, instead of putting your account and BSB number on the bottom you can now just add your registered PayID. When used together with a product like BPay’s Osko (a system which allows payments to be made between financial institutions in under a minute), then you can watch the payment happen in real-time.

Additionally, if you’re doing a job and your customer doesn’t have cash on them, then PayID and Osko will allow them to make the payment online, safely and in real-time, so you can make sure that the money comes through to your business account before heading home.

When your customers make a payment via your PayID, the name of your business will appear on their screens so they can be sure they’re transferring money to the correct business. Check with your banking institution to see if they currently offer this functionality.

Tips for setting up & choosing your PayID

Your PayID will typically be your phone number (landline or mobile), but some institutions will allow you to use other identifiers such as your email, Australian Business Number (ABN), an Australian Company Number (ACN), an Australian Registered Body Number (ARBN), and an Australian Registered Scheme Number (ARSN). It’s not just a random number that you think up, but a number which already belongs to you. However, you'll need to prove that the PayID you chose belongs to you, so you won't be able to use a phone number or email address that belongs to someone else.

Try and think of a number that you use everyday that you’re not likely to forget or change anytime soon. If you’ve had the same mobile phone number for the last 10 years and can’t think of any reason why you’d give it up, it may be a good idea to use that.

Frequently asked questions about PayID

• How can I be sure I’m sending money to the right person?

  When you enter a PayID, the name of the person who owns that PayID will automatically appear. All you have to do is simply confirm it's the right person and make the transaction.

• Can I use my PayID across multiple bank accounts?

  At this time, your PayID can only be linked to one bank account at a time. This means that you’ll need to create separate PayIDs for each bank account you have.

• How many PayIDs can I create?

  You can create as many PayIDs you like, as long as you can prove that you are the owner of the information.

• But wait, can’t someone else just set up a PayID using my information?

  Registering a PayID with your bank, credit union or building society requires a series of identification and verification steps to prove you are the owner of the information you wish to use for the PayID, as well as details of the bank account you will be linking to the PayID. Unless someone has all this information, it will be hard for them to create a PayID using your details. If you think fraud has been committed on your account, contact your banking institution immediately.

• Is PayID mandatory?

  PayID isn’t compulsory. You may be asked if you’d like to create a PayID by your banking institution, but they cannot create in your name without your full consent. Don't worry, bank account and BSB number aren't going anywhere. PayID is just an easier way for you to access your bank account.

• Is PayID safe to use?

  Yes. Your funds are protected by your bank’s fraud detection mechanisms and processes.

• Can I use my PayID to make overseas payments?

  No. Your PayID can only be used for payments within Australia.

• What does real-time payment actually mean?

  When transferring money via BPay’s Osko using someone’s PayID, the money will appear in their account almost instantly. This will vary from bank to bank, but it’s estimated that the majority of payments will take less than 60 seconds to process.

Compare bank accounts which offer PayID

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Name	Monthly fee	Govt. Guarantee	Own network ATM fee	Card type
Promoted Promoted Newcastle Permanent Everyday Account Apple Pay Google Pay	Monthly fee $0	Government Guarantee	Own network ATM fee $0	Card type Visa	Go to siteMore Info Compare	$0 monthly fees, unlimited free transactions plus a Visa debit card and digital card.
Promoted Promoted Suncorp Bank Everyday Options Account Apple Pay Google Pay	Monthly fee $0	Government Guarantee	Own network ATM fee $0	Card type Visa	Go to siteMore Info Compare	Eligible Visa Debit cardholders can get cashback when using their card to shop at partner retailers. You can link up to 9 sub-accounts to your Everyday Options Account to help you manage your budget and different expenses.
Westpac Choice Apple Pay Google Pay Samsung Pay Garmin Pay Digital Card	Monthly fee $5	Government Guarantee	Own network ATM fee $0	Card type Mastercard	Go to siteMore Info Compare	Eligible cardholders can get discounts when shopping at partner brands.
ING Orange Everyday Account Apple Pay Google Pay	Monthly fee $0	Government Guarantee	Own network ATM fee $0	Card type Visa	Go to siteMore Info Compare	1% cashback on utility bills (T&Cs apply) Access unlimited rebates on all international transaction fees when the account conditions are met.
St.George Complete Freedom Account Apple Pay Google Pay Samsung Pay	Monthly fee $0	Government Guarantee	Own network ATM fee $0	Card type Visa	Go to siteMore Info Compare	Get $40 cashback on groceries when you spend $160 on your digital Visa Debit card within 60 days at Woolworths or Coles. New customers only. (T&C’s apply).
NAB Classic Banking Account Apple Pay Google Pay Samsung Pay Garmin Pay	Monthly fee $0	Government Guarantee	Own network ATM fee $0	Card type Visa	Go to siteMore Info Compare	Get personalised cashback offers via the NAB app with NAB Goodies

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Alison Banney

Editorial Manager, Money

Alison is an editor at Finder and a personal finance journalist with over 10 years of experience, having contributed to major financial institutions and publications such as Westpac, Money Magazine, and Yahoo Finance. She is frequently quoted in media outlets like SmartCompany and SBS, offering expert insights on superannuation and money management. Alison holds a Bachelor of Communications in Public Relations and Journalism from the University of Newcastle, and has earned three ASIC RG146 certifications in superannuation, securities and managed investments and general financial advice, ensuring her expertise is fully aligned with ASIC standards. See full bio

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