$68.90/mth for the first 12 months, then $88.90/mth. Eligibility criteria, T&Cs apply. Ends 28.1.25
$69/mth for the first 6 months, then $94/mth. Use promo code FINDER25. Eligibility criteria, T&Cs apply. Ends 1.1.25
Summer Sale: $60.90/mth for the first 6 months, then $85.90/mth. Eligibility criteria, T&Cs apply. Ends 28.2.25
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Ask a question
What do you do if the ISPs can’t find you for an NBN connection. neighbours on both sides have fixed wireless
Hi Cheryle,
Your provider should be able to contact NBN directly to assist with resolving the issue. You can contact NBN here for further help.
Is there a service provider that will let you pay fortnightly as you get your pension instead of direct debt
Hi Roy,
You should be able to set up a direct debit from your own bank account, at a date and frequency that is suitable to you. This applies to most providers. You can also set up ‘bill smoothing’, where you pay a set amount per fortnight as a direct debit, and this gets credited to your account balance on each bill when it’s due.
You can speak to your current energy provider about your options. Best of luck!
My ISP is Southern Phone. The NBN has been continually down in the morning. Southern Phone offers no help amnd the service is sub standard. I would not recommend them
Hi Robert, I’m so sorry – dealing with internet dropouts is the worst. We hope our guide’s helped you compare other options otherwise here’s a look at the top 12 NBN providers in Australia for speed reliability (as per the ACCC’s quarterly broadband performance report): https://www.finder.com.au/broadband-plans/nbn/fastest-peak-hour-nbn-providers. Hope this helps!
I need a NBN plan no phone but that does supply the modem in its plan
Hi Karmarra, most providers supply their own modem as well. Our table displays the cost of the modem on the left side. This can help you when deciding which plan to sign up to.
I need a new NBN service (no phone) unlimited Data, 50 Mbs download.
Are free modems worth the trouble?
Hi Chack,
You’d have to consider a few factors as to whether you wanted to utilise a free modem or not. Obtaining a free modem usually depends on how long you intend to stay with a provider. Most free modems are only free if you stay with a provider for a certain amount of time – say 24 or 36 months. If you leave before that time, then you will have to return the modem, otherwise you’d be charged a fee. Modems from providers would also be easy to set up with all settings pre installed and would be easier to troubleshoot with the provider’s tech support if something goes wrong.
You’re usually offered less choice with free modems though – only 1 or 2 models of modems might be offered by a provider, whereas if you BYO you could choose whatever one you wanted, as long as it was compatible.
So it would come down to the convenience of having a modem provided for you vs the choice of you being able to BYO, plus whether you’re okay with potentially staying with a provider for a long time, or returning the modem if you leave early.
Hope this helps.