Superloop was a big winner in the 2026 Finder Awards.
Full list of 2026 broadband winners
Superloop's NBN plans will suit people who want fast, reliable internet with a bit more control over their connection.
You can get a basic NBN 25 plan all the way up to NBN 2000. This is the fastest NBN speed tier available.
Superloop has already had a big year. It was named Australia's fastest fixed network in the latest Ookla report and it won Finder's 2026 NBN Provider of the Year award.
Superloop's plans are not the cheapest when compared to budget providers, but they include extra perks such as on-demand 'Speed Boosts' and an app to manage your connection.
All of this is a big reason it was highly commended in Finder's 2026 Broadband Customer Satisfaction Awards for value, reliability, trust and service.
Speeds faster than NBN 100 require an FTTP or HFC connection. Entering your address on Superloop's website will show you which plans are available with your connection type.
We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from 40+ providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
Superloop offers fixed wireless NBN plans for regional and rural areas where a standard fixed-line connection is not available.
We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from 40+ providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
Can't access NBN? Superloop also offers fibre internet plans for premises serviced by Opticomm.
We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from 40+ providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
Superloop also includes a few standout features that give you more control and flexibility over your internet connection.
All Superloop NBN customers get 5 free "Speed Boosts" each month. When you activate one, your plan jumps up to the next speed tier for 24 hours.
For example, an NBN 50 plan can temporarily run at NBN 100 speeds.
It is handy for things like downloading large game files or streaming a 4K movie without buffering.
There is also a mobile app where you can manage your account, track usage and activate Speed Boosts.
It also includes "Refreshify", which lets you reset your connection from your end and can help fix simple issues without needing to contact support.
New customers can get a free Amazon eero 7 or TP-Link VB433v modem, both built for high-speed NBN.
To get it at no upfront cost, you will need to stay connected for 36 months. If you leave earlier, you will need to pay out the remaining cost.
Superloop also has a referral program.
For every friend who signs up, you get 10% off your monthly bill up to a maximum of $10, for 6 months.
The discounts stack, too, so if you refer enough people, you could eventually bring your bill down significantly.
You can bundle services like internet, mobile and home phone to save $5 a month.
The more you bundle, the more you save, up to a maximum of $15 a month.
Superloop has built a strong reputation for delivering fast and reliable NBN speeds.
Its performance was recognised when it was named "Fastest Fixed Network" by Ookla for the second half of 2025, securing its second consecutive win.
It also delivered on its speed promises during the busy evening hours in the most recent ACCC broadband performance report.
There are a few ways you can reach out to Superloop for support:
Superloop was also highly commended in Finder's 2026 Broadband Customer Satisfaction Awards for value, reliability, trust and service.
According to ACMA's complaints performance report for July to September 2025, the telco resolves complaints in an average of 4 days, faster than the industry average.
It recorded 36 complaints per 10,000 services across its combined mobile and NBN services.
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